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Serpentini Chevrolet of Orrville
Orrville, OH
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Awesome I really like coming here for me leasing. This is the 2nd truck i leased. Jon did a awesome Job. Thanks Jason for making it happen. Jon is a down to e I really like coming here for me leasing. This is the 2nd truck i leased. Jon did a awesome Job. Thanks Jason for making it happen. Jon is a down to earth guy who gets the job done and works with the customer to make it fit there needs. Thanks again. I will continue to come to your dealership. More
Satisfied Overall I had a good experience with Pat. he was very personable and was very respectful towards my fiance. I went to this dealership because they had Overall I had a good experience with Pat. he was very personable and was very respectful towards my fiance. I went to this dealership because they had a truck that was similar to what I was looking for, and the price was pretty much the cheapest based on all the searches I did within 100 miles of my location. Compared to other dealerships and salesmen, we were treated very well the entire time, despite being "young". In the past, we've had bad experiences or standoffish attitudes when stating upfront with what we were comfortable with paying. I thought Pat was a decent dude so I gave him 5 stars, but I only give the dealership 3, because in the end the shenanigans with prices are just the same as anywhere else, they're just more polite about it. It was pretty apparent I wanted to leave with the truck, so I can understand why they would not drop the price, but when you knock $4 off the listed price, that seems more of a slap in the face than anything. I'm not sure who's decision that was, but I think everyone could have had their cake and ate it too. Mark in Finance was very nice, and was very personable as well. More
No pressure, customer friendly car purchase Our experience with buying a car at Serpentini of Orrville was remarkably easy and remarkably satisfying. We thought we knew not only the model car b Our experience with buying a car at Serpentini of Orrville was remarkably easy and remarkably satisfying. We thought we knew not only the model car but the EXACT CAR that we wanted to purchase from the detailed description on the internet. When we dealt with Matt Matjunas to see this car, he had excellent knowledge of the vehicle. The few questions that he didn't know he was easily able to find out the answers for us. He took our concerns and doubts into consideration and had alternate options and examples for us to compare immediately. Working with him was like talking to a good friend. His no pressure, knowledgeable, friendly approach helped us realize that we had the right car from the beginning. Also getting the paperwork completed and signed with Jason Foy was streamlined and simplified. He was helpful and informative and put us at ease with his no pressure approach as well. More
Great Experience I have purchased several cars from this dealership and am always pleased. Ray Hawks makes the buying experience easy and enjoyable. I wouldn't buy a c I have purchased several cars from this dealership and am always pleased. Ray Hawks makes the buying experience easy and enjoyable. I wouldn't buy a car from anyone else or from any other dealership. Thank you Ray H. and Serpantini More
Ray Hawks and Serpantini of Orrville We had an awesome experience we went in looking for a used car and drove home in a brand new one. We are extremely happy and are now customers for li We had an awesome experience we went in looking for a used car and drove home in a brand new one. We are extremely happy and are now customers for life. Thanks again Ray Hawks and Serpantini of Orrville More
Fantastic service This dealership from what I noticed is great plenty of options for all. However when it came to me getting my vehicle it was such an easy process. Mat This dealership from what I noticed is great plenty of options for all. However when it came to me getting my vehicle it was such an easy process. Matt M. is a great guy be sure to ask for him if you stop on in. I had specific requests and restrictions and he did everything possible to have them accommodated. All in all 5 star because it was an easy and enjoyable process start to finish. More
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Professional and friendly. Sales rep was friendly and informative. Never any pressure. Sale was handled fast and we were on the road in our Traverse without any problems. Sales rep was friendly and informative. Never any pressure. Sale was handled fast and we were on the road in our Traverse without any problems. More
Speedy Jon was awesome at finding me the car I wanted very quickly. You can tell how passionate he is about his job and his sense of humor makes the experien Jon was awesome at finding me the car I wanted very quickly. You can tell how passionate he is about his job and his sense of humor makes the experience that much better! He put all his time and effort into finding me exactly what I asked for. I have recommended him and the dealership to several people because I've never had a better experience with buying a car. Thanks again! More
RE-BUYING FROM OUT OF STATE I was looking for a Dodge Journey to fit within my budget, and tried all the dealerships around my area. None of them could get me where I wanted to b I was looking for a Dodge Journey to fit within my budget, and tried all the dealerships around my area. None of them could get me where I wanted to be, until I called Serpentini and talked to Matt Matjunas. He was able to answer all my questions and get me the price I wanted. It was well worth he drive out of state to do business with Matt and Serpentini. We arrived at the dealership and were greeted right away, and given a tour. Then we test drove the car, and it was exactly what Matt had described. Serpentini has a wonderful children's play area, that I had not seen at any other dealership, which made keeping my 3year old daughter happy while we did the paperwork very easy. I was very happy with my experience at Serpentini and with Matt Matjunas. I would highly recommend him, and the dealership, to anyone looking to make buying a car a pleasant experience. I thank everyone at Serpentini for making sure I got the car I had wanted! More
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Buying a car. Matt Matjunas made buying a car from Serpentini Chevrolet a pleasure. He was friendly, very helpful.... Not pushy.. Very courteous. I have bought quit Matt Matjunas made buying a car from Serpentini Chevrolet a pleasure. He was friendly, very helpful.... Not pushy.. Very courteous. I have bought quite a few new vehicles and this was the Best car buying experience I ever had! Thank You Matt Matjunas and Serpentini Chevrolet. I will be back again. More