Serpentini Chevrolet of Orrville

Smooth Sailing! A pleasure working with the sales team at Serpentini! Due to my busy schedule, we were able to take care of many of the details through email communi A pleasure working with the sales team at Serpentini! Due to my busy schedule, we were able to take care of many of the details through email communications and text messages. This was very convenient for me and helped save time in the purchase process. Jon Conley was very professional and clearly knows his trucks! I have also used Serpentine service on my other vehicle and have always been taken care of efficiently and professionally! More

Thanks to Tyson, I found a perfect Chevy Cruze I was nervous going to a dealership because many people say 'dealerships rip you off', but Tyson proved to me they aren't always like that, at least n I was nervous going to a dealership because many people say 'dealerships rip you off', but Tyson proved to me they aren't always like that, at least not Serpentini in Orrville. He goes above and beyond if I need something, even after I purchased my car. He was able to help me find a reliable car for my commute to school. I also love that I get free car washes. I really enjoyed doing business with him, and will definitely visit him again when I am ready for a new car. Thanks Serpentini. More

Excellent experience I give this dealership a 5 star rating. Sale's people very friendly and professional. Started with emailing Kathy Watson. She worked hard to get me an I give this dealership a 5 star rating. Sale's people very friendly and professional. Started with emailing Kathy Watson. She worked hard to get me answers that I wanted to know. She put me in touch with an excellent sales guy by the name of Matt Matjunas. Very knowledgeable and professional guy. He had the answers for every question I asked.Thank you Matt Matjunas for making the purchase of my 2004 Silverado HD painless. More

Awesome Car Buying Experience at Serpentini, Thanks to Ray I would just like to take a moment to Give Ray Hawks and the Team at Serpentini of Orrville a 5 Star Rating I'd give them a 10 star rating if there wa I would just like to take a moment to Give Ray Hawks and the Team at Serpentini of Orrville a 5 Star Rating I'd give them a 10 star rating if there was such a thing, the entire team were so very friendly and courteous during my car buying experience, which just happened to be my first new car in a very long time and they made the experience a very pleasant and enjoyable one, and I would definitely recommend Ray Hawks and this Dealership to anyone looking to buy a new Chevy or Buick or even a used car buyer that wants a great deal and experience, and oh by the way I also got a super deal on my new 2017 Chevy Cruze LT so i'm a very happy camper. Thank You To Ray and everyone who helped me!!! More

Fantastic customer service and great quality cars. The employees are very pleasant to be around and they do a fantastic job getting you into the perfect car that fits your needs. Serpentini Chevrolet o The employees are very pleasant to be around and they do a fantastic job getting you into the perfect car that fits your needs. Serpentini Chevrolet of Orrville has helped not only myself, but other family members purchase a vehicle. I highly recommend this dealership to anyone looking for a hassle free environment to purchase their first car, just as I have. More

Great!! Fantastic experience! All staff was friendly and approachable. Jon was personable and very helpful. He made assurances through the entire process so w Fantastic experience! All staff was friendly and approachable. Jon was personable and very helpful. He made assurances through the entire process so we were comfortable and confident. More

Another Terrific Experience I purchased my second pickup from Ray Hawks today. I traded my 2013 Chevrolet Silverado for an upgraded 2017! Ray personalizes the sale to meet the ne I purchased my second pickup from Ray Hawks today. I traded my 2013 Chevrolet Silverado for an upgraded 2017! Ray personalizes the sale to meet the needs of his customers. Returning customers are treated treated like old friends. I used to dread going to the dealership but not at Serpentini. The quality of service, whether in sales, business office or the shop, is nothing but friendly and professional. Every staff member goes out of their way to make sure your experience is nothing but positive & to your satisfaction before you leave. I have another Chevrolet that I purchased previously from another local competitor and the service for that vehicle has since been transferred to Serpentini. The service delivery of the other dealership is no way near what is received at Serpentini. Thanks for keeping our family on the road! We would not shop or service our vehicles anywhere else! More

Blown away with great service 5 stars is too low for the service my family got at Serpentini. I would nominate Eric Johnson for a car sales Purple Heart medal if one existed. All s 5 stars is too low for the service my family got at Serpentini. I would nominate Eric Johnson for a car sales Purple Heart medal if one existed. All stars work here. They will have my business again and again. More

Great Dealership, Great People I purchased a Camaro and couldn't have been happier with the purchase. I drove from New York to pick up and the dealership sent someone to pick me up I purchased a Camaro and couldn't have been happier with the purchase. I drove from New York to pick up and the dealership sent someone to pick me up from the airport after dropping off the rental car. After test driving, the paperwork was done fast and back on the road home. Highly recommend everyone at Serpentini. Pat was great and went over the vehicle in detail. Thanks to Steve and Kathy as well. More

Happy Very happy with the Buick I purchased. Everyone was really nice and helpful. I will be back to purchase another vehicle when the time comes I need a Very happy with the Buick I purchased. Everyone was really nice and helpful. I will be back to purchase another vehicle when the time comes I need another one. More