Serpentini Chevrolet of Orrville

Outstanding and efficient My wife and I purchased a new car and could not have received better customer service anywhere. We are not originally from the Orrville area but after My wife and I purchased a new car and could not have received better customer service anywhere. We are not originally from the Orrville area but after our experience with Floyd, Mark and Jason at Serpentini Chevy we don’t want to deal with anyone else. Thank you so much guys. More

Came in to test drive a vehicle I saw on the website. Everyone I talked to was very helpful and friendly. Pat made what can be a stressful experience very easy for me. He answered any question and solved Everyone I talked to was very helpful and friendly. Pat made what can be a stressful experience very easy for me. He answered any question and solved any issue I had, and was very friendly and professional. More

Bought Chevy cargo Van (sales person Ray Hawks) I was contacted by Kathy Watson . She was very helpful over the phone and in general . She put me in contact with Ray Hawks. I was very impressed wit I was contacted by Kathy Watson . She was very helpful over the phone and in general . She put me in contact with Ray Hawks. I was very impressed with Ray Hawk’s professionalism and customer service. It made me very happy how he helped me out of the box with different options, credit approval and got me what i was looking . I appreciate Ray’s help and I recommend this to other who looking to buy cars. With Regards, Andy More

Excellent Customer Service! Jonathan was so great! He was very friendly and helpful. He listened when we told him what we needed and helped us find the right car for us that stay Jonathan was so great! He was very friendly and helpful. He listened when we told him what we needed and helped us find the right car for us that stayed in our budget. He never pressured us. He gave us all our options and together we found what worked best for us. Everyone we met at the dealership was helpful and friendly. This was our second purchase from Serpentini and when it comes time for our third, we’ll be back! More

Great! Easy and exellent buying experience. Great sale Eric and Jason. They found the way to get us to the right car at the right price. Easy and exellent buying experience. Great sale Eric and Jason. They found the way to get us to the right car at the right price. More

Wonderful service from a great staff We had a absolute great experience from the very first phone call from Adam setting up our appointment to the last minute of signing all the papers wi We had a absolute great experience from the very first phone call from Adam setting up our appointment to the last minute of signing all the papers with Mark. They make you feel welcomed. Our salesman Matt was wonderful. Very knowledgeable about my new car. He has also been in contact and available after we left. Great team to work with. Wish we lived closer would definitely stop back!!!! More

Great Experience, Return Customer Floyd was very straightforward with all of my options in regards to what I was going to do at the end of my lease and helped me plan out my best route Floyd was very straightforward with all of my options in regards to what I was going to do at the end of my lease and helped me plan out my best route for purchasing a different vehicle rather than continuing to pay on the one I currently had. Super satisfied with both the service and the end result. I've bought several vehicles all from this same dealership and always had a pleasant experience. More

Amazing experience! John was an amazing person to work with. He listened to what I wanted and helped me get in a vehicle I never thought I could! The whole staff was kind John was an amazing person to work with. He listened to what I wanted and helped me get in a vehicle I never thought I could! The whole staff was kind and welcoming, they seemed more customer oriented than other dealerships. Very impressed! More

Great experience with Serpentini and my salesman Floyd sold us a new Encore and I was so pleased with the excellent service that I went back and bought a used jeep this month. Actually, Floyd was kee Floyd sold us a new Encore and I was so pleased with the excellent service that I went back and bought a used jeep this month. Actually, Floyd was keeping a lookout for me for a Jeep and when they got one in he gave me a call. Excellent staff and the service staff also saw that everything was to my liking. More

Floyd treats us like family. Floyd always treats us like we are his own family. He is upfront and honest. He is not just looking to make another sale. We have bought two new and f Floyd always treats us like we are his own family. He is upfront and honest. He is not just looking to make another sale. We have bought two new and four used cars from him over the years. We have never had any regrets on our purchases. More