Back

Serpentini Chevrolet of Orrville

Orrville, OH

4.1
930 Reviews

1107 N. Main Street

Orrville, OH

44667

Directions

By Type

Showing 930 reviews

May 22, 2018

Larry & Nancy Boville Friendly, efficient, knowledgeable treatment from Pat Kaiser & Mark Evans. Put us completely at ease. Never put any pressure on us. Will definitely r More

by Larry/Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Evans, Pat Kaiser, Jason Anderson
May 17, 2018

Very good experience! I purchased a used Ford from a Chevrolet Buick dealership. Pat knew more about Fords than I expected! I highly recommend Pat for all of your car buyin More

by strikeman35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Kaiser
May 15, 2018

John Williams Very knowledgeable and helpful. Got everything we asked for. Great sales person to the point and no gimmicks. Would absolutely buy from him and Serpe More

by Jashil28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Evans, Stephen Fusco, John Williams
May 11, 2018

Buyer Beware Drove 75 minutes to buy a 2018 Chevy Tahoe. When I arrived the internet price went up nearly $3,000.00. Was told internet Price is not for GM financi More

by Just looking for a Tahoe
Recommend Dealer
No
Employees Worked With
Jason Anderson, Ray Cunningham
May 11, 2018 -

Serpentini Chevrolet of Orrville responded

Sir, my name is Jason, I spoke with you when you were here. You were FULLY aware that when you took the 0% financing offers you forfeited the rebates. This isnt a Serpentini thing, its a GM thing. You knew that when you came here. You told us you looked at one the day before. In fact you even told me the rebate amount. you drove 75 minutes to come here because our price was the best! I don't see mention of that? YOU CAN 100% BUY THE VEHICLE FOR THE LISTED PRICE! - BUT YOU ALSO CAN'T GET 0% FINANCING WITH ALL OF THE REBATES. --- We gave you both options! You immediately got angry with us like it was our fault! You stood up and walked out. Seems reasonable - Good luck in your search!

May 11, 2018

John Williams and the Serpentini Orrville Team We’ve purchased three new vehicles and one used vehicle from John Williams. He definitely goes above and beyond for every customer that he helps. He i More

by Tessa26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Anderson, Jason Foy, Jonathan Conley, John Williams, Jason Anderson
May 06, 2018

Excellent I had an unforseen need for a new vehicle and was told to go see Tyson. He went straight to work and helped me find and finance my 2016 Ford Eclipse I More

by Preeve60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Berkey
May 05, 2018

Made of first new truck purchase a good one We visited to look at the new Colorado and was a nice truck however wasnt the size my wife was use to Eric informed us that with all the rebates we co More

by Aaron4432
Recommend Dealer
Yes
Employees Worked With
Eric Johnson, Tyson Berkey
April 26, 2018

Unbelievable how much my salesman helped me Eric Johnson was my salesman and he helped me throughout all processes setting up even the car settings. Walked me through the dealership and his help More

by timothyfincham07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
April 23, 2018

Pat's Camaro I have been researching cars for several months cause it was time for a high performance toy!! Ironcially, I saw an add for this awesome looknig 2016 More

by metz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Kaiser
April 11, 2018

First new Chevy! I began shopping for a new car for the first time in my life at the end of March. I was introduced to Ray Hawks who was a great help. I had a sit down More

by Zach Greegor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Hawks, Kathy Watson
...
21
...