Serpentini Chevrolet of Orrville

Fantastic The Salesman Eric Johnson was an outstanding Salesperson. He made me feel very "Welcomed" at the Dealership. It's not often you're felt a part of some The Salesman Eric Johnson was an outstanding Salesperson. He made me feel very "Welcomed" at the Dealership. It's not often you're felt a part of something especially when buying a vehicle. I'd recommend this Dealership. I had spoken to Eric 3 months prior to coming to Serpentini on Sat Jan. 5, 2019. Once i made my decision i made the call. I Love my Equinox. More

AMAZING This place is really amazing! I went in to trade my car for a SUV so I would feel safer for my daughter and I. I was there all day from 11am-6pm and t This place is really amazing! I went in to trade my car for a SUV so I would feel safer for my daughter and I. I was there all day from 11am-6pm and they was so wonderful helping with my 8 month old daughter and always offering something to drink or something to snack on. The dealership is wonderful and the staff are very warm welcoming! I am so happy with the car that they put me in!! I will deffiantly be using this dealership for future business! Thank you again for everything! Including watching my daughter when I test drove and switched my car! More

Great Experience Pat Kaiser was not only professional but very knowledgeable about the vehicle. A TRUE salesman in this day an age and would definitely buy from him Pat Kaiser was not only professional but very knowledgeable about the vehicle. A TRUE salesman in this day an age and would definitely buy from him again. Mark Evans made the financing process easy and smooth. More

Awesome Very helpful very professional. Was able to get exactly what I wanted for price that I wanted. Salesman didn’t pressure me, how they have a fifth wh Very helpful very professional. Was able to get exactly what I wanted for price that I wanted. Salesman didn’t pressure me, how they have a fifth wheel removed out of my truck trader service then it without any problems. Highly recommend the dealership. Will return for a second vehicle. More

Fixed Chevy Cruze Radio for free Great service! I had a sort of recall on my cruze for the radio flashing and making my lights on dashboard flash too and they fixed it for free. Drove Great service! I had a sort of recall on my cruze for the radio flashing and making my lights on dashboard flash too and they fixed it for free. Drove me to work and dropped off my car at work. It was stress free and they also gave me a candy gift because it was Halloween. More

Jonathan Conley - Awesome This was the fourth vehicle that we have purchased working with Jonathan. He is great and always up front with information about the vehicles we have This was the fourth vehicle that we have purchased working with Jonathan. He is great and always up front with information about the vehicles we have looked at. He works with us the get the best deal. We recommend him to all of our friends and family. More

Very pleasant and helpful. Everyone is always very pleasant and helpful. My only concern with this visit was the fact I waited 3 hours to have a license plate light replaced an Everyone is always very pleasant and helpful. My only concern with this visit was the fact I waited 3 hours to have a license plate light replaced and have a knocking noise checked. After 2 hours I was told they were finishing my paperwork, but I waited another hour before I was checked out. The knocking noise is now worse than before. Overall though, they are great people to work with. I enjoy the ease of making an appointment and their courteous attitude. More

Great place to do business Matt and everyone at serpentini were wonderful. They are very welcoming and helpful. Answered all of our questions. Definitely would buy from here aga Matt and everyone at serpentini were wonderful. They are very welcoming and helpful. Answered all of our questions. Definitely would buy from here again!!! Awesome crew!! More

Very professional and efficient. Service employees are all very good. I have never had any problems with the Service staff. I usually deal with Joe Fresno but he was off the day I w Service employees are all very good. I have never had any problems with the Service staff. I usually deal with Joe Fresno but he was off the day I went in for service. He is very polite, knowledgeable and professional. More

Service is not the same since Jeff Nagy left. They don't really show that they care about our concerns. Jeff was great, he listened and cared and was honest, now I just feel like a # there. They don't really show that they care about our concerns. Jeff was great, he listened and cared and was honest, now I just feel like a # there. More