Serpentini Chevrolet of Orrville

The prices in the inventory ads were just as they were promised in real life, no surprises when I went to make the deal. It was a pleasure working with staff Don Motz. I feel I got the best deal I could promised in real life, no surprises when I went to make the deal. It was a pleasure working with staff Don Motz. I feel I got the best deal I could find after searching for quite a while on the internet. I had a lot of questions and he answered them all to my satisfaction. He also gave me all the time I needed to assure that the car would satisfy the special needs of my son. It meant trying out four different vehicles and taking one home and then waiting for me to go home and come back several times to get it all done. Don's easy going style and patience made a huge difference. Thanks. More

I’ve been dealing with Serpentini Orrville for the past 10 years. Buying new, used, and the service department for all my vehicles. I must say each and every time I have been 100% satisfied with everything 10 years. Buying new, used, and the service department for all my vehicles. I must say each and every time I have been 100% satisfied with everything especially my sales guy that I’ve dealt with since day one, Floyd he has been awesome and very helpful thank you and for the pizza (I feel like family when I walk in everyone knows me by name). Also have to give a shot out and thank you to Steve, Mark, and Jason who have also been very helpful with the whole experience. Then for Joe, Conner, and Marlin in the service department thank you. They are very helpful and knowledgeable when it comes to getting my vehicles serviced or if I need any work done to them. I will continue to keep coming back for all my vehicle needs do to the family atmosphere. Thank you everyone More

I purchased a 2021 Buick Encore from John Williams and had a great experience! He knows his cars and was very helpful throughout the whole process. Thanks John!! had a great experience! He knows his cars and was very helpful throughout the whole process. Thanks John!! More

John Williams was very helpful. I would buy another vehicle from them. I live 1 hour away very worth the trip. If you a car or truck check them out. vehicle from them. I live 1 hour away very worth the trip. If you a car or truck check them out. More

I would like to thank you for your help. In my truck thanks again i will recommend you Don Motz As my dealer on my vehicle thanks again i will recommend you Don Motz As my dealer on my vehicle More

I bought a 2016 Ford Tauras from Don Motz. He's the best salesman I ever had very helpful And a yr ago we bought a 2019 chevy Spark and Don Motz was are salesman on that vehicle to. And if I need to buy ano salesman I ever had very helpful And a yr ago we bought a 2019 chevy Spark and Don Motz was are salesman on that vehicle to. And if I need to buy another vehicle someday I hope he is still there because he will be my salesman again. Thanks Don Motz and Serpentine ❤😎 More

I am a single mom and came to serpentini with the intention of getting a car that was reliable. The car I bought has been anything but reliable. It has been a complete nightmare! Things started to g intention of getting a car that was reliable. The car I bought has been anything but reliable. It has been a complete nightmare! Things started to go wrong after a week of purchasing the car. In a year I put less than 4000 miles and have put over 3000 in repairs for a car that cost 5000!!! They also had it for 3 months for a problem that they STILL havent fixed because they couldnt figure out what's wrong with it. Now I'm stuck with a car that still need repairs that I cant afford. There is absolutely no way they didnt know this car was a piece of junk. Please if you're a single mother go somewhere else. Ask someone to go with you. I'm going to be stuck walking with my one year old during winter while paying for a car I cant drive. I'm devestated and have spent so many hours stressed and crying. Beware! More

FROM COLORADO TO COLORADO NICE TO HAVE A HOMETOWN DEALERSHIP IN ORRVILLE. THIS IS MY 3rd COLORADO IN 15 YEARS. I GET MY TRUCK SERVICED THERE AND HAVE RECOMMEND THEM TO MY FAMIL NICE TO HAVE A HOMETOWN DEALERSHIP IN ORRVILLE. THIS IS MY 3rd COLORADO IN 15 YEARS. I GET MY TRUCK SERVICED THERE AND HAVE RECOMMEND THEM TO MY FAMILY AND FRIENDS. JOE AND RAY TAKE GOOD CARE OF YOU AND ARE THE BEST IN THE BUSINESS. More

I bought a 2018 Kia Optima from here and I had a great experience! I had the car for a week and I found that the brakes might need work and they fixed them no charge! I would recommend Serpintini of Orrvi experience! I had the car for a week and I found that the brakes might need work and they fixed them no charge! I would recommend Serpintini of Orrville to anyone looking for a new car, as they have been serving my family for many years! More

Will not go back to this place again. If I could give it zero stars I would. I took my car in for an oil change. First off they never reset my oil meter. No big deal I googled how to do it myself. A couple zero stars I would. I took my car in for an oil change. First off they never reset my oil meter. No big deal I googled how to do it myself. A couple weeks later my windshield washer fluid was empty when I’d hardly used it. They are supposed to fill your fluids when they do the oil change. It’s why I drive so far to get it done. I took my car back in for something else and requested they top off my fluids because I don’t think it was done. I was told that my engine coolant was low and my oil. But there are no oil leaks. I had them fixed. My sheet also said that the brake fluid was low. Only thing it says was filled was the windshield washer fluid even though I was told that all my fluids were filled. I’m almost certain that I was charged for an oil change that was never done. That is why everything is low and the meter was never reset. More