Serpentini Chevrolet of Orrville

This is the worse dealership I ever been to. I bought a SUV from them in February by May the transmission went out I had the car towed there My insurance paid to have it fixed there but never I bought a SUV from them in February by May the transmission went out I had the car towed there My insurance paid to have it fixed there but never it after three months went by they called asking for money which I ask was my car ready she said no but the issue is it got flooded on they're property and no longer any good now they won't give me my truck or take of the flood damages that happened on they're property but wants my insurance to take care of it.. please I begged for no one to trust this dealership I had be to pay for a ride to work everyday while I still owe on the vehicle I didn't even drive the car for three months before all of this happened More

Everybody that assisted me in buying my car were great. I have a very good experience. I have a very good experience. More

Ray hawks was great easy purchase recommend him highly no pressure and we got what we wanted pressure and we got what we wanted More

Run don't walk my brother car went in for transmission replacement on a SUV he had 2 months after reaching out for months never fixed just said waiting on parts then it wouldn't start then with big floo replacement on a SUV he had 2 months after reaching out for months never fixed just said waiting on parts then it wouldn't start then with big flood it's was water damaged will not release to his insurance company to totally out but want 3900 for repairs we don't know if they did, came in middle of the night took the loaner month 6 or 7 still no car insurance company is waiting to get access to car that flooded on there lot holding it hostage for repair but it never started or showed there work, RUN in Jesus name More

Brian Smith did a great job going over everything. He went above and beyond to help work the deal i needed to buy my ride. Was the only time i have delt with a car lot where the employees felt like fr He went above and beyond to help work the deal i needed to buy my ride. Was the only time i have delt with a car lot where the employees felt like friends and didn't just push a sale..!!! I traveled over two hours from home to see a specific car and it was totally worth it. More

I have worked With Mike Nichols at two different dealerships. I am car salesmen and I have bought a car and had my parents buy from Mike Nichols. He tells the truth, down to earth, makes car buying dealerships. I am car salesmen and I have bought a car and had my parents buy from Mike Nichols. He tells the truth, down to earth, makes car buying easy. I can not recommend him enough. Also Adam and Layla were big helps getting me all scheduled to meet with Mike and then Rachel is always helpful getting all my service needs addressed! Brian Smith also helped me a lot too when Mike has been helping someone or not available, can not recommend the team up there enough! More

Brian smith did everything and Beyond to help me look for a safe reliable car for my kids and I was amazing to work with will definitely buy another vehicle from him a safe reliable car for my kids and I was amazing to work with will definitely buy another vehicle from him More