Sentry West Mazda
Shrewsbury, MA
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The overall experience for a first time car purchase can only be described as wonderful. Given my limited credit history they were able to give me a 0% 60-month finance deal that allowed me to get some extr only be described as wonderful. Given my limited credit history they were able to give me a 0% 60-month finance deal that allowed me to get some extra perks I wouldn't have otherwise considered. The car I wanted was available immediately on the lot and the employees were all very professional and courteous. More
Steven Bayley and everyone else were a great help to us in purchasing our used car. There was no real pressure to buy anything and the employees there were kind and courteous. Overall it was a good positi in purchasing our used car. There was no real pressure to buy anything and the employees there were kind and courteous. Overall it was a good positive experience and I would recommend this dealership to anyone. They were honest and upfront with the whole process (loan terms, what they were going to fix on the car, the warranties, etc.). More
Had a great experience with a very friendly and supportive staff at Sentry West. Knowledgeable information and details about the type of car I wanted. Great prices and rates. supportive staff at Sentry West. Knowledgeable information and details about the type of car I wanted. Great prices and rates. More
Great guys to work with. I saw a used car on their website and sent an email asking about the price. Scott called me back, gave me the price, and talked to me a little bit about my budget. Obviously t website and sent an email asking about the price. Scott called me back, gave me the price, and talked to me a little bit about my budget. Obviously there was a difference but Scott offered me to take a look at the car if that was going to help me decide if i wanted to reiterate my budget. There was never any pushing or constant calling. So i did go and then did a bit of online research. Turns out they were fairly priced. I called him again as i was interested in the car and he was quite upfront about the negotiation process and did not want me to get disappointed. Believe me, I really appreciated that, as it saved both of ours time. Eventually we worked out a price and was smooth sailing from that point on. He even offered free car-washes. This is how one should go about selling cars. More
Scott was great to work with - I came in with my 4 year old son and only had time for a quick test drive. He was very accommodating, and didn't try to get me to sit down for any sales negotiations. When old son and only had time for a quick test drive. He was very accommodating, and didn't try to get me to sit down for any sales negotiations. When I came back for a second test drive, he was just as happy to help. More
I visited the place on recommendation from one of my friends who had purchased a Mazda 6 from Sentry West. It was the first and last place I visited and I'm glad I went with his suggestion. I walked in friends who had purchased a Mazda 6 from Sentry West. It was the first and last place I visited and I'm glad I went with his suggestion. I walked in around noon on Thursday and by 130pm on Friday, I drove away with a brand new Mazda 3! As a first time buyer out of college, I was surprised at how efficient the service was and how nice both Scotty and Andrew were. Thank you very much for making this experience a highly satisfactory one. I am definitely going to recommend Sentry West for everyone I know. More
I really love my new MX-5 (what a car!) and the purchasing process went very smoothly. Scottie was extremely helpful and allowed me to sort out for myself whether this was the right car for me, nev purchasing process went very smoothly. Scottie was extremely helpful and allowed me to sort out for myself whether this was the right car for me, never trying to talk me into anything but wanting me to be sure. Scottie was friendly and attentive, and did a great job of introducing me to my new car after the purchase. Plus, free car washes! More
Out of all the dealerships I went to, Sentry was the only place that I felt comfortable at. They were nice, friendly, informative, and never pushy. I couldn't be happier with the service and the car I ended place that I felt comfortable at. They were nice, friendly, informative, and never pushy. I couldn't be happier with the service and the car I ended up purchasing. Went above and beyond. More
Derek and the whole team were great to work with. They were very friendly, extremely helpful, and I would definitely recommend the team. Thanks for a great experience! were very friendly, extremely helpful, and I would definitely recommend the team. Thanks for a great experience! More
One of the best car-buying experiences I have ever had. Derek Tran was attentive, friendly, knowledgeable - and most of all, he listened to us and did not push anything that we did not want. We ended up w Derek Tran was attentive, friendly, knowledgeable - and most of all, he listened to us and did not push anything that we did not want. We ended up with a great vehicle at a great price, and we look forward to further dealings with this excellent operation. More