Sentry Ford Lincoln

I found the Mustang in short supply in the area. I found their inventory on line and placed a call. Vardan helped me select a car and get a sold tag on it immediately after we worked out a price. Vardan t their inventory on line and placed a call. Vardan helped me select a car and get a sold tag on it immediately after we worked out a price. Vardan thought ahead, getting the car ready for pickup by the time I arrived with plates on it and a full tank of gas. He made the process simple for me. Thanks. More

I'd gone to this dealership for 3 years to have my 2005 Mercury serviced. Very friendly staff so when I decided to get a new car, I wandered through both the Lincoln and Ford showrooms. I started talking Mercury serviced. Very friendly staff so when I decided to get a new car, I wandered through both the Lincoln and Ford showrooms. I started talking with Vardan T. on the Ford side. He showed me several cars; I test drove 3. Wound up buying a Lincoln MKZ. I strongly recommend this dealership. Not pushy at all. You feel like you're dealing with an old friend. Great experience! More

I had a horrible experience at Sentry Ford. I have never experienced such awful customer service. The salesman stated that our car would arrive within 4-6 weeks. After 7 weeks had passed, I called the dea experienced such awful customer service. The salesman stated that our car would arrive within 4-6 weeks. After 7 weeks had passed, I called the dealership, & no one could give me a straight answer as to where our car was. Then it turned into 11 weeks before the car would arrive! No one at the dealership seemed willing to help or could even provide information. And, the salesman we worked with would not return my calls. I ended up getting a refund & going to another Ford dealership (where they told me 4-6 was a blatant lie.) If you're thinking about Sentry Ford, think again. Go to Quirk Ford in Quincy instead--they are fantastic! More

Manny was a pleasure to work with! Very nice and knowledgeable about the cars and more than willing to work with me to make the car something I could afford. Very personable and comfortable to be ar knowledgeable about the cars and more than willing to work with me to make the car something I could afford. Very personable and comfortable to be around. Great first carbuying experience! More

I took My previous car in for service at Sentry in Medford Mass a couple of weeks ago. It was a 2003 Mercury Sable with 116,000 miles on it. Sentry was the fourth service department I went to. After Medford Mass a couple of weeks ago. It was a 2003 Mercury Sable with 116,000 miles on it. Sentry was the fourth service department I went to. After trying three others, I felt I had finally received a proper diagnosis of what was going on with my car's engine. I felt they were very honest and professional in how they treated me, and the advice they gave me to proceed with the situation regarding my previous vehicle. I am now the proud owner of a new car, that will save me a lot more money in the long run. More

I gave the best (5...Great) on all accounts as that was my experience once again at Sentry Ford. My family and I have been long-time customers at Sentry and have never been disappointed. We have known Bi my experience once again at Sentry Ford. My family and I have been long-time customers at Sentry and have never been disappointed. We have known Billy D. for several years now, and each experience is more pleasurable than the previous. This last transaction was no exception. I called Billy and let him know what I was in the market for. Within a few days, I got the call, and immediately set up an appointment to see the vehicle. It was a no-hassle, no pressure experience - Billy's knowledge of the vehicle was amazing, his willingness to take the time and effort in explaining the features and benefits of the vehicle were second-to-none. The vehicle was ready as promised, as well as the registration and inspection sticker. I would highly recommend Sentry Ford Medford, and Billy D. to anyone!! Michelle Selfridge More

Friendly, businesslike, direct, to the point. Went for a test drive that answered all my questions about the vehicle. Was helpful in getting only the options that I wanted rather than only the big optio a test drive that answered all my questions about the vehicle. Was helpful in getting only the options that I wanted rather than only the big option packages. Price negotiation was not too silly, as it can be. More

I was making my first venture into a "Luxury" auto purchase. I was in no hurry to purchase a vehicle and my friend and I made visits to at least eight different brand dealershi "Luxury" auto purchase. I was in no hurry to purchase a vehicle and my friend and I made visits to at least eight different brand dealerships. We experienced many different styles of sales approaches during and after our visit. We told all that we will decide which vehicle we will purchase and there is no need to constantly inquire as to our status of choice. Many dealerships keep pestering us with emails and telephone calls. Sentry gave us the few calls that we requested and no more. Manny respected that we were capable of making a decision without the need of constant, unsolicited calls from the dealership. Our decision to purchase the Lincoln MKZ Hybrid was based on the quality of the product though we appreciated greatly how we were treated. Manny explained and demonstrated the merits of his product without needing to compare negatively with other products. He was aware of our ability to know the differences on our own account and he respected our right for self determination. There was not the least bit of pressure to buy his product. We respected that. The price was very,very good based on various internet suggestions. The act of purchasing, financing and taken possession was very effortless and quick. The casual interaction of other personnel in the dealership was very relaxed, comfortable and enjoyable. We are delighted with the quality of our purchase and our experience at this dealership. More

I had a very enjoyable experience buying my car from Mack. He was kind, pleasant, informative, not pushy at all, patient, and very helpful. I have been car shopping for a few months and have dealt with Mack. He was kind, pleasant, informative, not pushy at all, patient, and very helpful. I have been car shopping for a few months and have dealt with some very unpleasant sales people. Mack was great to work with, and I highly recommend him, Ford, and Sentry! More

Wonderful experience! No pressure. The knowledge and patience Vardan has and is willing to show to his customers ensures that I will never buy another car elsewhere. patience Vardan has and is willing to show to his customers ensures that I will never buy another car elsewhere. More