Sentry Ford Lincoln

Very pleased with all aspects of our new purchase. The vehicle we purchased was custom made and the time frame given was better than expected. vehicle we purchased was custom made and the time frame given was better than expected. More

They made the return of a leased vehicle and releasing of a new vehicle very easy and stressless. I would recommend then as auto dealer who cares about their customers. a new vehicle very easy and stressless. I would recommend then as auto dealer who cares about their customers. More

Many years ago, I decided to indulge a childhood wish Many years ago, I decided to indulge a childhood wish that I never got over and buy a truck. My F150 is now now 13 years old and going strong. I pur Many years ago, I decided to indulge a childhood wish that I never got over and buy a truck. My F150 is now now 13 years old and going strong. I purchased it from Sentry Ford and after very satisfactory service during it's warrantary period, I decided to stay with Sentry for the Ford trained mechanics and genuine Ford parts. Fred Dichiara has been my service advisor from the earliest days with my truck and have never been disappointed. Every effort is made to avoid any more "down" time than is absolutely necessary and Fred always tries to work out the most cost-effective approach to maintenance and/or repair and I always try to adhere to factory recommended service intervals. Since my retirement, my truck has not had to travel the 80 mile round trip commute to work or instead of the 125,000 miles, the odometer would be reading something closer to 250,000. I have a sneaking suspicion that it would still be running, thanks to Fred and the guys at Sentry. Who knows, we may get there yet ! The customer loyalty reward is a nice feature but it would not be worth much if the product and service were not superior to begin with. More

Appointments are scheduled at my convenience. I don't have to drop the car off early morning for an entire day. I am always asked if I need a ride anywhere or a rental car. The car is always ready as pro have to drop the car off early morning for an entire day. I am always asked if I need a ride anywhere or a rental car. The car is always ready as promised or earlier. More

This is a no nonsense dealership. Enio and Kevin were straight forward and were able to find the perfect 2012 Explorer for me and my wife and our growing family with all the required features, but also a straight forward and were able to find the perfect 2012 Explorer for me and my wife and our growing family with all the required features, but also always mindful of our budget. There was no pressure, just an effort to find us the right vehicle to meet the needs of a growing family. After the sale, Enio spent over an hour and a half explaining how all of the cars features work. I plan to buy any new car from the Sentry family of dealerships. More

My Ford Freestyle needed an oil change, so I made an appointment with Sentry Ford in Medford, where I purchased my car. They were very courteous on te phone when I made my appointment. When I brought appointment with Sentry Ford in Medford, where I purchased my car. They were very courteous on te phone when I made my appointment. When I brought my car in, they were right there to bring it into the garage. I went inside to do the paperwork and they told me it would be ready in about 1-1/2 hours. I went out for coffee and while I was out, the service department called my cell phone to let me know the car was ready. It couldn't have gone more smoothly. I would definitely recommend Sentry Ford to everybody. More

I had been searching for a car with certain requirements and i just happened to stop in sentry where i met bernie and sonny. They were very helpful in finding me the car that i had been loo requirements and i just happened to stop in sentry where i met bernie and sonny. They were very helpful in finding me the car that i had been looking for for sometime and i did end up purchasing a 2011 lincoln mkx. The whole experience of buying a car was pleasurable. When i picked up my new car sonny spent a lot of time with me explaining how all the features worked, he also made follow up calls to see how i was doing, and told me that if i had any questions to call him and he would help. i would definately recommend this dealership. if other car dealership, not just sentry, were this good they would sell more cars. (it's their loss) any cars that i purchase in the future will start at sentry. Any questions please do not hesitate to call. More

I have Mercury Sables years 2000 and 2002. Mike identified need for a front wheel bearing replacement when I came for a Nitrofill renewal for the 2000. He identified the need for steering system f identified need for a front wheel bearing replacement when I came for a Nitrofill renewal for the 2000. He identified the need for steering system flush and a filter replacement when I came in for a Nitrofill renewal for the 2002. This preventive maintenace gives me the sense of security and safety driving these no longer manufactured and replaceable automobiles. I am grateful to have this resource. More

I was looking for a way to lower my monthly payment. Vardan worked with me and stepped through several options. I settled on a lease that fit what I was looking for. Vardan took care of all the detail Vardan worked with me and stepped through several options. I settled on a lease that fit what I was looking for. Vardan took care of all the details and delivered the vehicle to me the same day. More

Vardan was very helpful and infromative. He made the process of buying a car easy to do and easy to understand. Thank you for all of your help! process of buying a car easy to do and easy to understand. Thank you for all of your help! More