Sentry Ford Lincoln

I have owned a Ford for most of my life and purchased my last one at Sentry Ford in Medford. 11 years later I am still happy with the service I receive there. Paul Kavanaugh and his staff have always been last one at Sentry Ford in Medford. 11 years later I am still happy with the service I receive there. Paul Kavanaugh and his staff have always been courteous and knowledgeable. Their customer service is exemplary and I always leave there satisfied with the outcome. It is a pleasure doing business with Paul and his staff. More

Paul and the salesman went out of their way to make sure I was satisfied;They walked me through the whole process.The salesman even made sure my radio was set-up for my stations and also set-up my car phone I was satisfied;They walked me through the whole process.The salesman even made sure my radio was set-up for my stations and also set-up my car phone. I will recommend this dealer to everyone I know looking to purchase a new or used car. More

Our family has been loyal Sentry customers since we discovered them 12 years ago and have so far leased 6 vehicles. They have been terrific for sales, road side assistance and service. Our sales man discovered them 12 years ago and have so far leased 6 vehicles. They have been terrific for sales, road side assistance and service. Our sales manager, Rich Baliestero is a straight talker, and he always works hard to find us the car that is perfect for our family at a very fair price. We have teenage drivers and also have had the opportunity to use the body shop on a few occassions and they made the repair work seamless for us and dealt directly with our insurance company. I have no reservations about giving them my highest recommendation on all levels. More

We had a wonderful experience buying our Lincoln with the salesperson Bernie. He was very informative and honest. He showed us many different cars to choose from and gave full disclosure of the history of th salesperson Bernie. He was very informative and honest. He showed us many different cars to choose from and gave full disclosure of the history of the cars. I would definitely go back to them when we decide to purchase another car. More

I have been going to Sentry Ford for 12 years. I have bought a couple of cars there and have had all my cars serviced there. Paul Kavanagh is one of the nicest and professional service person I have eve bought a couple of cars there and have had all my cars serviced there. Paul Kavanagh is one of the nicest and professional service person I have ever met in a dealership. His customer service skills are to be commended. He is very knowledgable about vehicles and always has the customer's best interest in place. I am recommend Sentry Ford in Medford, Ma to everyone I know and work with. If someone tells me about a car/truck problem I immediately call Paul Kavanaugh for a solution. From the time you call to your arrival and departure always the staff at Sentry Ford is just the best. My next vehicle will again be a ford and I will purchase it at this dealership because of the honesty and professionalism I receive as a customer. I am glad I had this opportunity to express my opinion about Sentry Ford, Medford, Ma. More

I live in West Roxbury and went to my local Lincoln dealer to buy a new MKX. There was something about the way I was treated that did not feel right, so I left without buying the car. A friend told m dealer to buy a new MKX. There was something about the way I was treated that did not feel right, so I left without buying the car. A friend told me about Sentry Lincoln in Medford and suggested I go see Bernie. I was so glad I did! Bernie really took his time explaining all of the options to me and made me feel very comfortable with the car and the price I paid. I was not one bit intimidated and felt like I got a great car at a more than fair price. The other people at Sentry also came across as very friendly, professional and polite. I love my new car, and tell all of my friends that if they need a new car they need to go see Bernie at Sentry! More

Both Sonny and Rich were extremely helpful. Sonny was great to work with as he took me for multiple test drives to make sure this was the vehicle I really wanted, *and* that the vehicle was right for me. great to work with as he took me for multiple test drives to make sure this was the vehicle I really wanted, *and* that the vehicle was right for me. They gave me an unbeatable deal on this car. I can't rate them high enough! More

Bernie and Enio made this experience a comfortable fit. This was my first time buying a new car and I was nervous and also feeling a little vulnerable but Bernie made me confident in my decision to buy a F This was my first time buying a new car and I was nervous and also feeling a little vulnerable but Bernie made me confident in my decision to buy a Ford and Enio made me understand the new features in my car completely so I could use all the equipment without worry. My overall experience was positive and fun! Thanks to both of them I am driving a new Ford Focus with all the latest devices!! More

Sentry Lincoln Mercury in Medford MA has been our Dealership of choice for almost 25 years. We continue to get superior service from all departments we have had the occasion to deal with. Over the ye Dealership of choice for almost 25 years. We continue to get superior service from all departments we have had the occasion to deal with. Over the years we have purchased in excess of 15 new vehicles personally and through family and friend referals. We have consistently gotten the very best in service and hope t continue this exceptional relatonship. More

I had problems with my 2006 Focus transmission, Mr Kavanaugh and the technician found a minor problem with a sensor and I was on my way in less than 2 hours. I would deffinately go bach with any probl Kavanaugh and the technician found a minor problem with a sensor and I was on my way in less than 2 hours. I would deffinately go bach with any problem in the future. I .ill also tell my friend and family about the great service More