Sendell Motors

excellent Brian M was awesome. Showed us both forester and out back went over all features on both, we tested drove both. He was very knowledgeable and informa Brian M was awesome. Showed us both forester and out back went over all features on both, we tested drove both. He was very knowledgeable and informative. Was as hopping for 73 yr old mother he was great with her. Never tried any of the typically car salesman BS. We ordered an outback and the whole process exceeded our expectations. I would highly recommend this dealer. More

Awesome!!! Took a price from other dealership, not only did they beat the price. They're giving me a set of new tires to! They'll bend over backwards to help you Took a price from other dealership, not only did they beat the price. They're giving me a set of new tires to! They'll bend over backwards to help you out. Trust me I was a nightmare and I left with a smile and a new VW More

1st Visit to Service Went in for 1st oil change and inspection. Very helpful Washed my vehicle and had vehicle done in a timely manner. No pressure or pushy upsell Went in for 1st oil change and inspection. Very helpful Washed my vehicle and had vehicle done in a timely manner. No pressure or pushy upsell More

Ordered a new WRX I was interested in ordering a new 2016 WRX and Louie was the person I wanted to deal with specifically. He knew I was looking for a new one and took I was interested in ordering a new 2016 WRX and Louie was the person I wanted to deal with specifically. He knew I was looking for a new one and took my info down and as soon as Subaru released pricing, he called me. He reviewed everything he was given from Subaru and we figured out what would work for the exact car I was looking for. I never felt pressured or felt obligated to get something that I didnt want to buy from them. I can't wait for my new car to arrive!! I currently have a Subaru and when I would take it in for service, I never felt hassled and they always would inform me of a recall (recently) that needed to be done. The service department is great!! More

All around bad service! I have purchased 2 cars from Sendell VW in previous years. As a repeat customer you would expect good service. As a new customer you would expect good I have purchased 2 cars from Sendell VW in previous years. As a repeat customer you would expect good service. As a new customer you would expect good service. We had a horrific experience during our last visit. We dealt with 2 people who had no knowledge of cars, we waited 20 minutes outside for anyone to even acknowledge us, we were quoted a price over the phone and when we got to the dealer somehow the price went up $120 a month. I could go on and on about all of the bad service we had, but bottom line is we won't ever go back. More

Jim was very forceful and annoying. Tried very hard to get us to buy on the spot. Spent the majority of the time watching him hase around managers and finance people. Sort of insulting with our other vehi get us to buy on the spot. Spent the majority of the time watching him hase around managers and finance people. Sort of insulting with our other vehicle considerations. Pulled up CARFAX of another car we were considering and told us why it was not a good car. Very pushy "dirty talk" salesman. More

I had a horrible experience at this dealer. I am not one to give negative feedback to anyone, however I do not think that my issue was dealt with appropriatly so I want others to know about it. I had a smal to give negative feedback to anyone, however I do not think that my issue was dealt with appropriatly so I want others to know about it. I had a small oil leak coming from just above the oil pan. It took them a few tries (and hundreds of dollars) to find and fix the leak of which I had to pay for their incorrect part replacements even though they weren't actually the broken parts. This is somewhat understandable since they had trouble initially finding what the problem was. However, when I went to pick up the car after paying over $1000, there was a puddle under it still, so instead of risking the hour drive home, I asked for a rental and left it there. The next day, they called me and said I should have taken it home and there was nothing wrong with it and it was just residual oil dripping from the original leak. I do not understand why they did not wipe this oil off to see if it was actually done leaking since the puddle under it seemed to be about the same that it was leaking when I first brought it in. They were rude and said I had to get the rental back to them the next day or they would charge me for it. To top it all off, the car was still under warranty but they said that we somehow caused the leak by changing our own oil so they would not cover it (the leak ended up being above the oil pan). More

I bought a used Jetta from Jim two weeks ago, and am extremely pleased with the vehicle and the service that I received at Sendell VW. They are first class! Jim and I quickly agreed on the price of th extremely pleased with the vehicle and the service that I received at Sendell VW. They are first class! Jim and I quickly agreed on the price of the car, and I feel that I got a very fair price. There were a few cosmetics things that I wanted taken care of, a small scratch on the hood and the window control lever was worn. Jim agreed to have them all taken care of before I picked up the car. Everything was done to my satisfaction the night I picked up the Jetta. Josie handled all the financing for me and I was in and out of the finance office in no time. I highly recommend this organization. More

I bought a used Jetta this winter from Sendell and had a very good experience. Carl was my salesman and he really took the time to find the right car for me. There was no high pressure or wierd sales tric very good experience. Carl was my salesman and he really took the time to find the right car for me. There was no high pressure or wierd sales tricks, he was just honest and straight foward. I would definately buy another car from him. More

Great, great, great people! I bought a used Jetta and got a great price. I did not have to negociate back and forth about the price. They offered me a discounted price, I countered and it was accepted. got a great price. I did not have to negociate back and forth about the price. They offered me a discounted price, I countered and it was accepted. I got the loan for the car throught the dealership, and the rate was lower than at the bank I used. I couldn't be happier! About two months after I bought it, I brought it in for service at 3,000 miles and Jason took care of me and got the car washed for me. I'll definately be back. More