Seminole Toyota

Front desk SERVICE they are very helpful people, unfortunately service technicians don't know what they are doing, they sold out as excellent service but I did service maintenance to four cars that unfortunately service technicians don't know what they are doing, they sold out as excellent service but I did service maintenance to four cars that I brought there. 1. they didn't rotate my tires when they said they did, you will realize when tires are in bad shape, no taking any responsibility to never do it, then they want to selling the tires, obviously there's a business. 2. they said they top off liquids and when I get home were at the same lavel, its always happens in any service appointment, when you get home and check it you don't want to go back to claim it. 3. grace on my hud and seats, 4. last thing was... I took my car there for oil change and they forgot to tide the screw on the bottom causing all the oil dripping off completely on my way home, oil light came out next morning checked out and not oil in my car, still don't know if engine had any damage... I'm done with their very poor service... I mentioned those issues to few employees there including service manager without any serious apologies. What a waste of time and money $$$ cause they are expensive... Conclusion...based in my experience with Toyota Seminole, they don't want to hear claims for the poor quality job or FAILS that service department do, they don't will give you money back and not even a discount...that's a really dissatisfied and disappointing... Anyways they are Not BBB accredited, what we can expect?. More

I purchased a vehicle from them on 1/1. Since then I have spent over $2,000 on repairs and the car has been in the shop for a week on three different occasions. I called Seminole Toyota Since then I have spent over $2,000 on repairs and the car has been in the shop for a week on three different occasions. I called Seminole Toyota when my car started leaking oil everywhere. A representative of Seminole Toyota told me immediately they generally "sell their cars as is." He asked me if I spent "a lot" of money to purchase a warranty. I said "I didn't think so but I didn't know." He said "it's not covered then." He didn't even look our purchase order up so we took that as this was our situation to deal with; pay for the repairs. When I complained online they said to give them a call. I spoke to Joe C. on 8/1 who went to speak to Josh S. who responded to my post. Joe C. told me there probably wasn't anything they could do but I should reach out to Sam B. I emailed Sam B. all the paperwork from PepBoys on the various maintenance (that cost over $2,000) done on the car including the latest of replacing the serpentine belt and a tension rod. Sam B. said that we had purchased a 12 month/12,000 mile warranty that could have potentially covered the work. This was SHOCKING NEWS as we SPECIFICALLY called Seminole Toyota before taking the vehicle anywhere. We called on June 9th and talked to a representative of Seminole Toyota about our problems with leaking oil and warning lights turning on in our Tiguan. I asked if we were covered under any kind of warranty due to purchasing the car 6 months ago. We emailed Sam B. back immediately sharing this information with him but received NO RESPONSE. We emailed Sam B. again that evening and NO RESPONSE. We emailed Joe C. the next day, 8/2, to follow up and tell him that we reached out to Sam B but that he hadn't responded. I also texted Joe C. to make sure he would see my email but he left me on read and never responded to my email or text. Seminole Toyota replies to comments on here to save face then completely ghosts you.There is no reason a car purchased on 1/1 should spend weeks in the shop and have thousands in repairs unless you are selling unsafe vehicles. Do better! More

Jayden was wonderful I really appreciated his assistance. The dealership it's self leaves something to be desired. When dropping lots of money on a vehicle I would expect a free oil change in the future or The dealership it's self leaves something to be desired. When dropping lots of money on a vehicle I would expect a free oil change in the future or something, but nope this dealership offers nothing. In the interest of fairness they do have water. Jayden great, dealership disappointing. More

Excellent experience! Jayden was so patient and answered all of our questions. He showed us all of the vehicles we were interested in. We never felt pressured to buy or no Jayden was so patient and answered all of our questions. He showed us all of the vehicles we were interested in. We never felt pressured to buy or not to buy. We would highly recommend him! More

Beatriz was by far the BEST salesperson I have ever worked with. She was very thorough and went thru every feature of my new vehicle, to include the Toyota app. (Previous Toyota dealership did not do worked with. She was very thorough and went thru every feature of my new vehicle, to include the Toyota app. (Previous Toyota dealership did not do that.) The Finance manager was also fantastic. Just an overall positive experience! More

Had the pleasure of working with Beatriz Mendez on purchasing my 2023 Toyota Rav4 vehicle. This was by far the best experience I have ever had buying a car, she listened to me, and understood exactly purchasing my 2023 Toyota Rav4 vehicle. This was by far the best experience I have ever had buying a car, she listened to me, and understood exactly what I wanted and needed. She went above and beyond to get me to deal that fit my budget and my lifestyle. I could never imagine working with another sales person other than Beatriz again I will truly be recommending all of my friends and family to her. If you’re looking for not only a great vehicle but great experience make sure you work with Beatriz. Seminole Toyota is lucky to have her! More

I’m happy with the service when I met Bart, he is kind, professional. I felt comfortable at the dealership. I will recommend to friends and the people I know about Bart. professional. I felt comfortable at the dealership. I will recommend to friends and the people I know about Bart. More

My experience was amazing from beginning to end. I reach out to my previous sales representative Jerold (Jerry) who was unable to assist me at the time. He made sure I was in the best hand. He intro I reach out to my previous sales representative Jerold (Jerry) who was unable to assist me at the time. He made sure I was in the best hand. He introduced me to Beatriz and she was very knowledgeable and kind. I respect her for acknowledging my concerns and making sure I understand every option before making any decision . I can't forget about my Finance guy Bryan, he was simply the best. Thanks Team! A very happy customer who will definitely recommend this dealership. More

Jayden Santiago was professional and courteous at all times. The Associates we're all competitive and customer friendly. times. The Associates we're all competitive and customer friendly. More