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Seminole Toyota

Sanford, FL

4.3
1,967 Reviews

1160 Rinehart Rd

Sanford, FL

32771

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Showing 1,967 reviews

July 11, 2020

Worst buying experience ever at a car dealership!! Bought 2018 &2020 vehicles and both times they DID NOT HONOR signed purchase order and agreements!! Billed charge card for deposit and 3 weeks later when v More

by damnbigfish
Recommend Dealer
No
Employees Worked With
Josh Hallman, Mark Dalton, Sam Bunte, Devin Stotts, Joseph Cioppa, Chris Cassell, David Smith
Jul 15, 2020 -

Seminole Toyota responded

We find your review of your purchase experience unfortunate. Obviously your truck arrived in July, but sales figures were worked in June and we used the June incentive programs in the figures. Our dealer discount amount did not change from June to July, however the manufacturer decreased the dealer incentive by $500 in July. Since we were passing the dealer incentive to you, we had to reflect the updated incentive on the July purchase agreement. Our staff tried explaining this to you and even offered the official Toyota incentive program documentation as additional proof. Unfortunately you called us liars, said it was all smoke in mirrors and even hung up on us on a follow up call. In light of these events, we still have no problem offering further explanation so you can understand how the incentive programs work. Even though you declined, our offer is still on the table to return the vehicle for a full refund since you are dissatisfied with your purchase.

July 10, 2020

mi experiencia en seminole toyota Me parecio exelente la atención de Beatriz, gracias a su pasciencia nos dio la oportunidad de evaluar varias opciones para comprar nuestro carro. mayo More

by sandram525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beatriz Mendez Hernandez
Jul 13, 2020 -

Seminole Toyota responded

Nuestra reputación es una de nuestras principales prioridades. ¡Su crítica positiva es por lo que siempre nos esforzamos!

July 08, 2020

This was our second car buying experience with Beatriz and it was once again smooth! She goes above and beyond for her clients! Thank you so much. More

by Mariah.cole17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beatriz Mendez Hernandez
Jul 09, 2020 -

Seminole Toyota responded

Thank you for your positive feedback!

July 08, 2020

This is the second vehicle we have purchased with Beatriz and there’s no one else we would ever go to! She’s the best! More

by Vholiday11
Recommend Dealer
Yes
Employees Worked With
Beatriz Mendez Hernandez
Jul 09, 2020 -

Seminole Toyota responded

Thank you for taking the time to leave us a positive review!

July 07, 2020

Mark Dalton must make all of his own reviews because I cannot fathom a single good word being said about him. My husband and I were ready to buy a new van for our growing family with Jose, a sweetheart wh More

by Angelica.mccord
Recommend Dealer
No
Employees Worked With
Mark Dalton, Jose Quiroz
July 06, 2020

The financial department here is full of professional crooks. They set you up with a higher interest rate that you qualify for to pocket the difference. They have deals with certain banks that pay them t More

by lesthermarti
Recommend Dealer
No
Employees Worked With
Luis Loperena, Andrew Reyes
July 06, 2020

From beginning to end very polite, help us through everything we needed to know about searching for our car. At the end we thank him for not being aggressive but sweet and gentle he won our trust. More

by roselenebaetz
Recommend Dealer
Yes
Employees Worked With
Mark Dalton, Victor Ayala, Joseph Cioppa
Jul 07, 2020 -

Seminole Toyota responded

Thank you for your positive feedback!

July 05, 2020

Everything was smooth from start to finish ,we recommend it to anyone looking for a new or used vehicle ,Beatriz was very Courteous and Helpful More

by lburgos12a
Recommend Dealer
Yes
Employees Worked With
Jordan nutting, Beatriz Mendez Hernandez
Jul 07, 2020 -

Seminole Toyota responded

Thank you for taking the time to leave us a positive review!

July 04, 2020

A big thank you to Cyril for helping me. He was one of the nicest people in the building. However, I really did not enjoy having to work with 3-4 different people from the test drive, negotiations, paperw More

by Simp23
Recommend Dealer
No
Employees Worked With
Joseph Cioppa, Lindsay Agosto, Cyril Haley
July 04, 2020

I dont know how many trips it takes to fix a TPS issue but Ive been there four times after purchasing a Tundra and its going to take at least one more. Not too happy about being told its fixed and then it More

by DLONG322
Recommend Dealer
No
Employees Worked With
Ronnie Whitlock
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