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Seminole Toyota

Sanford, FL

4.3
1,986 Reviews

1160 Rinehart Rd

Sanford, FL

32771

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Showing 1,986 reviews

May 02, 2024

Great customer care. Super team. Sam was an excellent salesman. Would recommend Seminole Toyota to friends and family. More

by cpuckett481
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Mansour
May 06, 2024 -

Seminole Toyota responded

Dear Valued Customer, Thank you for taking the time to leave such a fantastic review for Seminole Toyota! We're thrilled to hear you had a great customer experience and felt well-supported by our team. Your kind words about Sam are much appreciated. We're fortunate to have salespeople like him who go the extra mile to ensure customer satisfaction. We'll be sure to pass your compliments along to him – it will definitely make his day! Thank you again for choosing Seminole Toyota! We look forward to seeing you again in the future, whether it's for service or another great car buying experience. Sincerely, The Seminole Toyota Team

April 22, 2024

Everyone was was super nice and polite and very helpful. They were able to get me the best value for my vehicle. More

by anthonyn409
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo,John Albino
Apr 23, 2024 -

Seminole Toyota responded

We're thrilled to hear everyone treated you with kindness and provided helpful service! It's fantastic to know they were able to get you the best value for your vehicle. At Seminole Toyota, we take pride in creating a positive and transparent experience for our customers. Congratulations on finding the perfect vehicle!

April 14, 2024

Mrs. Sara was really attentive and professional, she gave us her time, her attention, her kindness to get the best option for us, we are happy with this negotiation. Thanks More

by CarelizArocha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sara Castano and Bryan Zamora
Apr 15, 2024 -

Seminole Toyota responded

We're thrilled to hear you had a fantastic experience with Sara! Thank you for recognizing her attentiveness, professionalism, and dedication to finding the best option for you. At Seminole Toyota, we believe in providing personalized service and ensuring our customers feel valued throughout the negotiation process. It sounds like Sara delivered that for you, and we're so happy you're happy with the outcome! We appreciate your kind words about Sara – we'll be sure to pass them on to her.

April 11, 2024

Seminole Toyota contacted me unsolicited and persuaded me to trade in my previous vehicle (a 2023 Camry purchased from them) for a new one. I didn't really need a new vehicle, but went ahead anyway and signe More

by disgruntled
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John, Jordan
Apr 15, 2024 -

Seminole Toyota responded

Thank you for taking the time to leave this review. We sincerely apologize for the experience you've had, particularly regarding the trade-in of your 2023 Camry, the missed payment on your old vehicle, and the resulting negative impact on your credit report. This falls far short of the standards we set for ourselves, and we understand your frustration. We are committed to resolving this issue for you. Our Sales Manager, Sam Bunte, is dedicated to working directly with customers to address their concerns. He can be reached directly at Sbunte@vtaig.com. We encourage you to reach out to Sam and explain the situation in more detail. He will investigate the matter thoroughly and work diligently to find a solution. We understand that regaining your trust will take time, but we are committed to making things right. Please don't hesitate to reach out to Sam directly. We value your business and hope to have the opportunity to demonstrate a more positive experience in the future.

Apr 15, 2024 -

disgruntled responded

I reached out to Sam Bunte a week ago after he responded to my review on Google. I talked to him, but then he never got back to me. Not surprising, as he said that they just "put his name" on the automatic reply to all the complaints they get. Yet another display of consummate customer service. I bought FOUR new cars from you and this is what I get. I doubt you actually give a crap about your customers, but if you actually want to contact me and fix this, Sam knows who I am, as do John and Jordan. But I'm not holding my breath.

April 01, 2024

Very friendly and low pressure atmosphere. Both our salesman and manager went out of their way to help us get the right deal. More

by koacopter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cyril and sara
Apr 01, 2024 -

Seminole Toyota responded

Hi there, Thank you for your review. We are pleased to hear that our team provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again

March 31, 2024

Jayden was fantastic to work with! He was kind, professional, was not pushy at all, and made purchasing my new 4Runner a great experience! More

by mariav0208
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jayden
Apr 01, 2024 -

Seminole Toyota responded

Hi there, Thank you for your review. We are pleased to hear that Jayden provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again

March 25, 2024

Sara Castano Rolando collazo are amazing you can explain your situation and both going to help you with your purchase 10 start best customer service More

by Nataliemeza0925
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sara castano rolando collazo
Mar 27, 2024 -

Seminole Toyota responded

Hi Natalie, Thank you for your review. We are pleased to hear that Sara provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 17, 2024

Bart is the best sales guy in the car industry that I have ever met. He helped me beyond words and I am truly forever grateful to you Bart. Thank you for your kindness, knowledge and generosity during th More

by Sher3ne24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BART
Mar 18, 2024 -

Seminole Toyota responded

Hi there, Thank you for your review. We are pleased to hear that Bart provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 07, 2024

I had a great experience buying my new vehicle here. Hugo, the sales rep, was kind and respectful and helped me through the whole process. The managers Joe and Mark were also kind and respectful and h More

by CL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo, Joe, Mark, Makayla
Mar 07, 2024 -

Seminole Toyota responded

Hi there, Thank you for your review. We are so happy to hear that Huge, Joe, Mark and Makayla all provided you with great service! Thank you for your kind words and patronage. Please visit us again for all of your vehicle needs.

March 04, 2024

What started off as a nice experience with one of the sales managers turned into harassing nightmare by the finance department after a down payment was electronically sent. They received the money the sa More

by tmprod
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
johan
Mar 08, 2024 -

Seminole Toyota responded

Hello there, we are truly sorry to hear about your experience with our finance department. Your feedback is valuable to us and we will address this issue internally to ensure it does not happen again. Please reach out to Sam Bunte at 407-302-8800 to discuss your situation further.

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