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Seminole Toyota

Sanford, FL

4.3
1,986 Reviews

1160 Rinehart Rd

Sanford, FL

32771

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Showing 1,986 reviews

July 16, 2024

Had a great experience purchasing 3 vehicles from Seminole Toyota. I have had a very poor experience with the service department. The service advisors do not follow up, can’t complete things on same More

by BrentB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh
Jul 25, 2024 -

Seminole Toyota responded

Thank you for taking the time to share your experience at Seminole Toyota. We're thrilled you've chosen us for your vehicle purchases, and we appreciate your loyalty! However, we sincerely apologize for the shortcomings you've encountered with the service department. To address your concerns directly and explore ways to improve your future service experiences, we kindly ask you to contact Joshua Montgomery at JMontgomery@vtaig.com. Thank you again for your feedback. We look forward to hearing from you soon.

July 11, 2024

jonathan albino at the seminole toyota stiffed us on a service contract , 975 dollars lost from our back pocket when confronted next day over the phone-we told them we didnt want a service contract- More

by very disappointed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
jonathan albino
Jul 18, 2024 -

Seminole Toyota responded

Linda, Thank you for taking the time to share your experience. After reviewing the emails between your self and Jonathan Albino after the sale, he explained to you the service contract was included in the price you agreed upon with the sales professional. Jonathan Albino simply printed the paperwork that was agreed upon. If you would like to, you are more than welcome to cancel the warranty. If you have any more questions please reach out to the sales manager Josh Hallman. He can be reached at 407-302-8801. Thank you

July 10, 2024

The process of purchasing our vehicle went well. However, when our temporary tag was about to expire and we hadn't yet received our permanent one, Seminole Toyota was a complete nightmare. I called More

by Christine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gustavo, Victor, Jonathan
Jul 17, 2024 -

Seminole Toyota responded

Thank you for sharing your feedback. We're glad to hear that the purchasing process went well, but we’re very sorry to learn about the issues you've experienced with your temporary tag. This is not the level of service we strive to provide. To resolve this matter promptly, please contact Sam Bunte, our Fleet Manager, at Sbunte@vtaig.com. Sam will assist you in getting this issue sorted out as quickly as possible. Thank you for your patience, and we look forward to resolving this for you.

June 15, 2024

Hugh and the whole team were great. Straight to the point and easy. Best car buying experience ever. More

by HippyGirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo, John
Jun 18, 2024 -

Seminole Toyota responded

Thank you for your fantastic review! We're so happy our team could provide an exceptional experience for you here at Seminole Toyota!

May 16, 2024

Same is a great guy. really good customer service. He help us through out the process couldn't asked for better service. More

by Edris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
May 21, 2024 -

Seminole Toyota responded

Thank you for the fantastic review! Congratulations on your new vehicle! Please don't hesitate to reach out to us if you have any questions or need anything further in the future. Sincerely, The Seminole Toyota Team

May 15, 2024

Salesman Hugo is Very Nice & Friendly! Answered all our questions & did not pressure sell. Dealership offered a fair value for our trade in as well as a fair price for the used vehicle w More

by Jpalmer3673
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo
May 21, 2024 -

Seminole Toyota responded

Thank you for taking the time to share your positive experience at Seminole Toyota! Positive feedback like yours motivates us to keep delivering amazing experiences. Thank you again for choosing Seminole Toyota, and congratulations on your new vehicle! Sincerely, The Seminole Toyota Team

May 11, 2024

Sam did a great job right from the start till I got my new car! I would surely recommend the sales department here. Thank you so much guys! More

by Neha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Mansour
May 16, 2024 -

Seminole Toyota responded

We're so happy to hear you had a fantastic experience in our sales department! Congratulations on your new car, and welcome to the Seminole Toyota family! We look forward to seeing you again in the future for your service needs.

May 08, 2024

Excellent service by Sam the salesman and Joe the sales manager highly satisfied and recommend More

by georgestevens661
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
May 14, 2024 -

Seminole Toyota responded

At Seminole Toyota, we strive to make the car buying process smooth and enjoyable. We're happy to hear that Sam and Joe helped you find the perfect vehicle and provided exceptional service throughout the process. Thank you for the fantastic review of Seminole Toyota!

May 06, 2024

We had a great experience buying our 3rd car from this dealership. There's a reason we keep coming back! Shoutout to our salesman, Hugo, who was very knowledgeable and answered all of our questions. We wi More

by kelsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo, Joseph, McKayla
May 09, 2024 -

Seminole Toyota responded

Dear Kelsey, Thank you for taking the time to leave this fantastic review for Seminole Toyota! We're so happy to hear that you've had a great experience buying your third car from us – that kind of loyalty truly means a lot. Seminole Toyota strives to provide a consistently exceptional experience for every customer, and your continued recommendations to friends and family let us know we're on the right track. Sincerely, The Seminole Toyota Team

May 04, 2024

Sam was terrific. Very helpful and knowledgeable and patient. We saw quite a few cars and he helped us find the perfect one. More

by jotorres14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
May 06, 2024 -

Seminole Toyota responded

Dear Valued Customer, We're delighted to hear your experience at Seminole Toyota was terrific! A big thank you for mentioning Sam – his helpfulness, knowledge, and patience are exactly what we look for in our sales team. We know finding the perfect car can take time, and we're so happy Sam was there to guide you through the process. Sincerely, The Seminole Toyota Team

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