Seminole Toyota
Sanford, FL
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Beatriz was amazing! She helped me find the perfect car and did everything to make sure I was taken care of. She even helped me empty my very full trunk on my old car! The team Seminole Toyota is awesome, and did everything to make sure I was taken care of. She even helped me empty my very full trunk on my old car! The team Seminole Toyota is awesome, I’m so happy! More
My wife and I have been looking for a new car recently. My son Terry Chegwin has purchased cars from you. We were greatly impressed with the dealership and with Carlos Massini oye sales representative. My son Terry Chegwin has purchased cars from you. We were greatly impressed with the dealership and with Carlos Massini oye sales representative. More
Beatriz is so professional and makes you fell so comfortable! I had no faith in getting a car coming in from being denied everywhere . I ended up going home with a new car and was able to trade in m comfortable! I had no faith in getting a car coming in from being denied everywhere . I ended up going home with a new car and was able to trade in my old car !! She worked some magic and should be promoted to management ASAP ! I’m totally coming back More
We left Toyota very happy with the service Beatriz Mendez provided us & would like to say her patience & determination in finding a suitable car was delightful. I would recommend her to future buyers. provided us & would like to say her patience & determination in finding a suitable car was delightful. I would recommend her to future buyers. More
I had a great experience with Victor. He worked with me to get the payment where I needed it and didn't try to talk me into to getting something that was more than what I was looking for. Victor's the guy to get the payment where I needed it and didn't try to talk me into to getting something that was more than what I was looking for. Victor's the guy you want to see! More
Best experience I’ve had with purchasing. Victor was very thorough and knowledgeable with the vehicles, explaining all details he out sold the company. He was profesional and caring to our needs even helped thorough and knowledgeable with the vehicles, explaining all details he out sold the company. He was profesional and caring to our needs even helped with set up. Thank you for your service. More
Super excellent with everything always helping me out everytime I go and with a smile. She always have me with good deals good person love her everytime I go and with a smile. She always have me with good deals good person love her More
Excelente servicio y muy atentos. Todo el proceso fue facil y rapido. Gracias por asegurarse de explicar todo y hacer de esta una experiencia placentera. facil y rapido. Gracias por asegurarse de explicar todo y hacer de esta una experiencia placentera. More
The whole experience was positive and easy. Victor was extremely helpful. Explaining the features of the car, setting up the drive and following me home to get my wife’s signatures. Always a warm smile a extremely helpful. Explaining the features of the car, setting up the drive and following me home to get my wife’s signatures. Always a warm smile and an encouraging word. Jim More
I had a terrible experience at Seminole Toyota last week. I've previously been for collision repair, and that department is excellent. HOWEVER, I came in for routine maintenance and after a car walk aroun I've previously been for collision repair, and that department is excellent. HOWEVER, I came in for routine maintenance and after a car walk around with my service associate (which I had two of--the place was very busy and even though I had made an appointment and arrived at 7:30, I did not leave for 3 1/2 hours), I was assured that I would need only minimal maintenance. If you are a woman, they will try to take you for a ride--I felt bullied into over $600 dollars of "routine maintenance" that DID NOT include an oil change. After two hours, no surprise, I got a call from their sales floor about trading in my Prius V (they have not been made since 2017, and with a tune up, actually maintain their high used car value). The sales associate left some long unanswered pauses when I said I was in for routine maintenance and repeatedly assured them that I was not interested in a trade in. 15 minutes after that I get a call from my second and originally intended sales associate to talk about some needed and unexpected work. Little backstory--I had brought this car into the shop 6 months previously after hitting some road debris and showing them the exhaust hanger was no longer in the same position. At that time, they assured me that everything was fine and not to worry about. Fast forward to last week and this service associate (NOT the mechanic) came out to tell me the entire thing would need to be replaced. I blew my top. I explained the previous visit, the recommendations at the time, and my disbelief that it would cost the price tag they were suggesting. I did a quick google search and (even with recent supply chain disruption) and it confirmed my assumption that they were trying to gouge me. At no point did the service associate--who was clearly young and not used to dealing with irate customers--suggest bringing over a senior associate or the mechanic. I waited another hour for a wheel alignment they recommended and then the sales associate pleaded for me to not write a negative review because it only reflects poorly on them. WHAT?? He had printed up a standard "Toyota check list" and not all the information was correct on it--I had bought two tires from this same place 8 months previously and they were recommending that I needed another two tires--even though all 4 had the same tread depth in the same paragraph (????). I ended up going to a local and excellent mechanic who was able to manipulate the exhaust hanger back into it's original position for only 69. And guess what? The mechanic came and talked to me, explained everything they were doing, answered my questions, and then the shop washed my car. NEVER going back to this terrible shop. More