Seminole Toyota
Sanford, FL
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Gracias a el señor Carlos Tomassini, que estubo mano a mano conmigo y mi esposa para podernos llevar la Toyota Highlander que queríamos. Lo recomiendo 100% mano conmigo y mi esposa para podernos llevar la Toyota Highlander que queríamos. Lo recomiendo 100% More
My wife and I bought a 2021 Sienna this past Friday 09/24/2021. Carlos Tomassini was our salesman. Very professional and explained all the steps, required documents, vehicle information. He also offere 09/24/2021. Carlos Tomassini was our salesman. Very professional and explained all the steps, required documents, vehicle information. He also offered us with great service and answered our questions and was very professional and polite. Not pushy and kept us informed all the time of the procedures. More
The best experience ever! Thanks to Brian but wish I had more words to compliment Luis, for going above and beyond to bring the car and paperwork to my home, where I work. The other dealership I had an earl more words to compliment Luis, for going above and beyond to bring the car and paperwork to my home, where I work. The other dealership I had an early am appointment to test drive the car they verified was there at closing. I felt disrespected. It is worth the phone call or drive. They are located close to the mall and several restaurants when it is serviced. More
My husband and I had been trying to test drive a car here since it is a closer dealership to us and had good ratings. We have 3 kids and both work so our time is limited! We would call to find out if they ha since it is a closer dealership to us and had good ratings. We have 3 kids and both work so our time is limited! We would call to find out if they had the car in stock and when it finally was available we went to test drive. We liked it and decided to talk numbers and ultimately buy. Once we started to talk numbers it was taking forever, then finally they told us oops the car is already sold. Ok. Huge waste of our time. We were frustrated but we know humans make mistakes so we said no big deal, let us know when you have the next model we are interested in - they didn’t have one coming in so we left our info. Well the sales guy calls the next day saying the car is actually not sold and do we want to come in today. Our schedules were really crazy that day and so my husband tried to talk with him on the phone. He yelled at my husband on the phone for trying to negotiate because our credit was not 1st tier credit, it’s in the good range. We know our interest rate would be a little higher but we didn’t expect the salesman to be so rude about trying to discuss numbers. He didn’t seem to want to make the sale to us, telling my husband, “do you want it or not? You need to come in today” after he explained we are both working and there is no way for us to get there. He acted indifferent and standoffish the day before which we chalked up to personality but then it seems he is just an angry person. I am a nurse, mom of 3 and I work hard and am kind to people no matter what. I see families go through their most vulnerable moments, especially in this pandemic. If that salesman walked into the hospital I would give him the same care I would give my mom. Yet, here I am in my local community trying to get a bigger vehicle for our growing family & my husband and I are treated so unkindly. It’s not a lot to ask or expect. My husband was so floored by how rude he was to him that he just said, no thanks. We are not the type to be nasty back so we moved on. More
Great experience! Moises contacted me with the Great experience! Moises contacted me with the information and a video of the car that I was interested in! It was a pleasure to have a informative, Great experience! Moises contacted me with the information and a video of the car that I was interested in! It was a pleasure to have a informative, helpful sales person to work with! Thank you! More
I have a Venza and it's the only place I take it for maintenance!. The staff is very helpful and friendly. Francis Rodriguez's team, I recommend it! Very knowledgeable! maintenance!. The staff is very helpful and friendly. Francis Rodriguez's team, I recommend it! Very knowledgeable! More
Excellent experience!!! Beatriz Méndez is awesome. She is very knowledgeable and answered all of our questions. Beatriz has an outstanding personality which made us comfortable throughout the whole proces is very knowledgeable and answered all of our questions. Beatriz has an outstanding personality which made us comfortable throughout the whole process. She is an outstanding asset to your company. We are truly thankful with the customer experience and in love with our 4Runner nightshade. More
Went in and advised the sales person we didn't want some extra add-ons that were on the vehicle and here comes the sales manager. Mark Dalton, He came in very arrogant and just plain rude. Not only was he r extra add-ons that were on the vehicle and here comes the sales manager. Mark Dalton, He came in very arrogant and just plain rude. Not only was he rude to me but he displayed this whole bravado IN front of my wife and child. I told him that if they take off whatever the dealer installed, we'll purchase the car. He (Mark) simply responded, you won't find a better deal and looked at us in disgust and said so you can get out of my showroom. Have a nice day I filed a complaint to the corporate office but no telling where that will go. I would recommend going else where because that guy is a very poor representative of the brand Toyota and overall jerk More
Thank you your the best. Always there when we need you and your honesty and humility makes you a wonderful person. Will always recommend you!!! and your honesty and humility makes you a wonderful person. Will always recommend you!!! More