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Seminole Toyota

Sanford, FL

4.3
1,986 Reviews

1160 Rinehart Rd

Sanford, FL

32771

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Showing 1,986 reviews

March 22, 2022

I was able to purchase my first vehicle through Seminole Toyota. It was an insightful process. Carlos T. kept me updated on my vehicle and stayed to assist throughout the entire process More

by Gigi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Tomassini
Mar 24, 2022 -

Seminole Toyota responded

Thank you for your positive feedback, Gigi!

March 19, 2022

Llegue a seminole toyota donde Jerry Rodriguez buscando otras opciones de carro y como siempre muy dispuesto me ayudaron junto a Omar y los recomiendo 100% en seminole toyota More

by evega28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Whitlock, Angel jerry Rodriguez
Mar 21, 2022 -

Seminole Toyota responded

¡Gracias por sus comentarios positivos!

March 13, 2022

Carlos T. provided excellent customer service and helped me with everything I needed when we purchased our new vehicle. He gave me a tour of the service area a More

by drdonnabowen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Tomassini
Mar 14, 2022 -

Seminole Toyota responded

Thank you for your positive feedback for Carlos!

March 12, 2022

Angel jerry best customer service you can get went there we my niece for her first car he did everything to help me beyond happy please ask for him you will get the answer you need More

by Joepati1612
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel jerry Rodriguez
Mar 14, 2022 -

Seminole Toyota responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 11, 2022

Great customer service, 1st class all the way! Sales staff is extremely knowledgeable and friendly. General manager is honest and to the point. No games, you get their best price all-in offer upfr More

by ntomcykoski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cioppa
Mar 15, 2022 -

Seminole Toyota responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

February 24, 2022

Purchased a 2021 demo with a few scratches on the front. Seminole Toyota would not fix, but told me they you give me touch-up paint. Surprised they would not repair. Well, paint has never been mailed to m More

by KenD
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ronnie Whitlock, Cyril Haley
Feb 28, 2022 -

Seminole Toyota responded

Ken, thank you for your detailed feedback. Customer service and transparency are extremely important to us. Please reach out to Sam Bunte at 407-302-8800 to discuss your situation further.

February 15, 2022

Buying a car is a major thing like getting married or buying a house. Out of all the places I have leased or purchased a car from Toyota is the worst when it comes to customer service. Bait & switch of s More

by NeverAgain
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph G, Emmanuel Pina
Feb 16, 2022 -

Seminole Toyota responded

We are sorry to learn about your experience with us. Despite our dealership’s commitment to accommodate customer needs and requests as much as possible, there are limits to what we can do. We take pride in our customer service and have always put the interest of our customers ahead of our own when possible. We empathize with your situation and hope that you are able to find resolution for your needs.

Feb 16, 2022 -

NeverAgain responded

WOW! You hope I find resolution to a situation you created! I am at a loss of words concerning your idea of customer service. If only I had read a response like you just gave me before I stepped foot in your dealership I would have gone elsewhere.

February 08, 2022

Disjointed communication. Lack of professionalism. Lack of knowledge of inventory and car functions. Poor negotiation. Would not go back even if there was a deal. More

by Disappointedcustomer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Cioppa
Feb 09, 2022 -

Seminole Toyota responded

We appreciate you taking the time to let us know about your experience. We understand that each person’s experience is unique and would like to address your comments on a more personal level. Please reach out to Sam Bunte at 407-302-8800 to discuss your situation further.

February 08, 2022

Carlos Tomassini was the best. He answered all of my questions and took ownership of the entire process from start to finish. Absolutely no pressure and quick responses over the phone and email. Will re More

by CS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Tomassini
Feb 09, 2022 -

Seminole Toyota responded

Thank you for your positive feedback!

January 31, 2022

Just wanted to give a shout-out to Carlos Tomassini, my salesman , for working with me on my purchase,. He did an awesome job and am a very happy customer, Thanks again for all your help, it was greatly ap More

by pfleischman53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernanda Sgrigneri, Carlos Tomassini
Feb 02, 2022 -

Seminole Toyota responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

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