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Seminole Toyota

Sanford, FL

4.3
1,969 Reviews

1160 Rinehart Rd

Sanford, FL

32771

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Showing 1,969 reviews

February 08, 2022

Disjointed communication. Lack of professionalism. Lack of knowledge of inventory and car functions. Poor negotiation. Would not go back even if there was a deal. More

by Disappointedcustomer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Cioppa
Feb 09, 2022 -

Seminole Toyota responded

We appreciate you taking the time to let us know about your experience. We understand that each person’s experience is unique and would like to address your comments on a more personal level. Please reach out to Sam Bunte at 407-302-8800 to discuss your situation further.

February 08, 2022

Carlos Tomassini was the best. He answered all of my questions and took ownership of the entire process from start to finish. Absolutely no pressure and quick responses over the phone and email. Will re More

by CS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Tomassini
Feb 09, 2022 -

Seminole Toyota responded

Thank you for your positive feedback!

January 31, 2022

Just wanted to give a shout-out to Carlos Tomassini, my salesman , for working with me on my purchase,. He did an awesome job and am a very happy customer, Thanks again for all your help, it was greatly ap More

by pfleischman53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernanda Sgrigneri, Carlos Tomassini
Feb 02, 2022 -

Seminole Toyota responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

January 30, 2022

I’ve been buying cars at Seminole Toyota for over 10 years and haven’t had any issues with the dealership. Things have always gone smooth for me. More

by myfloridaibt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Tomassini
Jan 31, 2022 -

Seminole Toyota responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

January 27, 2022

Sales manager, Craig Latz would not respond, or ask someone else to respond for him, to my email or voice mail message More

by MIKE WEBB
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
CRAIG LATZ
Jan 28, 2022 -

Seminole Toyota responded

Mike, thank you for your feedback. We never want a customer to feel ignored. Our records show that Mr. Latz has been in contact with you via email, text and phone call. Despite our dealership’s commitment to accommodate customer needs and requests as much as possible, there are limits to what we can do. We take pride in our customer service and have always put the interest of our customers ahead of our own when possible. We empathize with your situation and hope that you are able to find resolution for your needs.

Jan 28, 2022 -

MIKE WEBB responded

Craig Latz emailed me and said to text, or call, but did not give me his cell, so I just emailed him back last Tuesday, and didn't hear from him so I left him a voice mail on Wednesday. Never heard back from anyone at Seminole Toyota

January 23, 2022

Just bought a 2022 new Camry.beautiful car. Justice and Brian were so helpful and worked hard to make it happen.a special thanks to Craig who sealed the deal. More

by budnpat86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justice and Brian
Jan 25, 2022 -

Seminole Toyota responded

Thank you for your positive feedback!

December 31, 2021

I am a Toyota guy. Worked for them in the plant and later at a dealership. I’ve always loved Toyotas - until now. My bad expeirence started 10 000 miles ago. Seminole Toyota put new tires on my Tacoma ( 1970 More

by hansbrienen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Erich
Jan 03, 2022 -

Seminole Toyota responded

We want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. We hope that you will give us the opportunity to discuss this further with you. Please contact CJ Kinch at 407-302-8889.

December 23, 2021

Exceptional service, fair and honest dealership. No excessive dealer fees . Emmanuel Pina was my salesman and provided excellent service with following up and exceeded my expectations. Josh handled my More

by Victor perez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Whitlock, Josh Hallman, Emmanuel Pina, Jordan nutting
Dec 28, 2021 -

Seminole Toyota responded

Thank you for your positive feedback, from all of us here at Seminole Toyota!

December 17, 2021

Horrible experience with sales staff. Basically told us we don’t care we are going to sell this car anyway. Even though we had coordinated with salesman to purchase vehicle sight unseen. More

by shemp53e
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Dalton, Beatriz Mendez Hernandez
Dec 22, 2021 -

Seminole Toyota responded

We always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren't providing them with the absolute best in customer service. We'd love to discuss your concerns and see what we can do to make this right for you. Please reach out to Sam Bunte at 407-302-8800 to discuss your situation further.

Dec 22, 2021 -

shemp53e responded

This was our second negative experience from your dealership. I honestly don’t know why I even contemplated doing business with your dealership. This supply issue is going to be solved eventually and interest rates are going to go up. Maybe then when customers are scarce you’ll truly understand what customer service is all about. But I doubt it. I just want to make sure other customers know what you are really all about. Go to Autonation Toyota they were excited to get my business!!!

December 15, 2021

I bought a 2021 Tacoma here in September 2021. I was coming from Gainesville so the service I received from Beatriz was greatly appreciated. She went above anything I had experienced in my months long More

by Krossx88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beatriz Mendez Hernandez
Dec 16, 2021 -

Seminole Toyota responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

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