Seminole Toyota

I'm a disabled Veteran and can not handle the stress of purchasing a new car. While I went to several other Toyota Dealers in the area, all of them insisted on arguing about what kind of car I wanted. So purchasing a new car. While I went to several other Toyota Dealers in the area, all of them insisted on arguing about what kind of car I wanted. Some had cars without the options that I wanted, or a different engine. I almost ended up in the hospital because if this. So, I had given up hope about ever finding a car that would fit my needs That was until I met Mike Santangelo at David Maus Toyota, he listened to me, understood my needs and then went to work. He found four models that fit my needs, no hassle, no stress. Mike did all the work, he found exactly what I needed and once I made my choice, he did all the behind work to get the car to the dearlership. David Maus Toyota Dealership was very friendly, The finance people made it as stressless as possible, offered some extras that would keep my car in pristine condition and the customer relations people got the car ready, went through some of the details about the car, and even helped me inspect the car. The parts department told me that they would rather have a Toyota part in the car, than a 3rd party part that might not be as such good quality. Service department assigned me a Service Advisor and told me to be sure to call if any thing needs to be repaired. This is the way to sell cars. David Maus really means it when he says in his advertisements that whatever it takes. More

I was looking to trade in my 2007 regular cab Tundra for a crew max and had gone to two other Toyota dealerships. Central Florida Toyota would'nt give me the time of day. My credit was not the greatest bu a crew max and had gone to two other Toyota dealerships. Central Florida Toyota would'nt give me the time of day. My credit was not the greatest but not that bad. I filled out a credit application online for David Maus Toyota and was contacted by Matt Rowland. I explained my entire situation to Matt and he told me he would contact me the following day. When Matt called me the following day, I told him exactly what I wanted to include color and of course I explained to him how much I wanted my monthly pauments to be. I understood I would need a down payment and that was not a problem. When I arrived at the dealership Matt had the perfect truck picked out and parked out front waiting. It was the perfect selection (actually better than I would have done). Matt and the finance managers worked the numbers and told me to take the vehicle home and they would call me. These guys went back and forth with lenders and decided to have Southeast Toyota finance me again. Not only that, Southeast Toyota gave me 0% financing for the term of my loan. They held a chack for me and actually held it extra long because of a financial situation that unexspectantly came up. Well I honored my checks and they were completely understanding of my situation. I am loving my truck and walked away from David Maus Toyota completely satisfied. The other Toyota dealerships in Orlando simply told me there was nothing they could do and never bothered to ask me about a down payment and actually had the nerve to tell me I should look for a car instead. My 2011 Tundra Crew Max is an excellent truck and I am more than satisfied with the services Matt Rowland provided to me. I tell my buddies about the dealership all the time. Thanks Matt for a great car buying experience. More

I had a very good experience at david maus scion. We encountered a problem when I got to the store but thanks to Matt Rowland I was able to get an even better deal than the one that I originally was goi encountered a problem when I got to the store but thanks to Matt Rowland I was able to get an even better deal than the one that I originally was going to get. The overall experience was wonderful and I would recommend the dealership to anyone. More

As soon as I walked in Miguel began to help me out in the Davis Maus Hyundai in Deland,FL. He was extremely friendly and made me feel very comfortable while purchasing my car. I would surely recommend this d Davis Maus Hyundai in Deland,FL. He was extremely friendly and made me feel very comfortable while purchasing my car. I would surely recommend this dealership to friends and family. I love the dealership and their workers. More

I actually went to David Maus Hyundai, in Deland. Had a great experience. I highly recommend this dealership and Ajay as a salesperson. I went to the dealership after being turned away from 2 other dealers great experience. I highly recommend this dealership and Ajay as a salesperson. I went to the dealership after being turned away from 2 other dealerships, I told Ajay what I wanted and he made it happen.Great job Ajay, and thnak you very much. Ramon More

I had the best experience I've EVER encountered when dealing with the employess at David Maus especially my sales associate Brian Murphy. He went above and beyond and accomplished what no one else could dealing with the employess at David Maus especially my sales associate Brian Murphy. He went above and beyond and accomplished what no one else could. I've never been happier with customer service than what I received when dealing with Brian. I had some horrible experiences leading up to the time I spent with the employees at David Maus but they restored my faith that good things can happen. I previously owned a Kia and had been very happy with it. Unfortunately I was in an accident when someone turned left in front of me and I ended up hitting them head on. Needless to say, my car was totaled but THANK GOD I was alive. My car had been paid off and due to the fact that I had been out of work to focus on Nursing school I had taken collision coverage off of my insurance. Word of advice, don't EVER do that, it's not worth it. Because I had liked my Kia so much I wanted to try a Kia dealership to see if I could get a new car. I figured I'd try Orlando Kia because "They wanna see ya in a Kia".....sometimes words are just that. I was in a rough position because although my credit wasn't the worst it could be, it could be a lot better too. I have only recently returned to work which posed another problem. I had no down payment and being as that I don't have any family that even lives in the same state I had to be able to get a car on my own. After spending hours at the Kia dealership they assured me they could get me into a new vehicle. They took a check to hold for a month from now when they would take the down payment and charged me 50 dollars to hold the check. It was close of business so they weren't able to actually get a lender at that time and told me they would get back to me the next day. When they called me the next day they proceeded to tell me that they weren't able to get me into a vehicle on my own. I was livid. I had made my case very clear to them and they knew where I stood. I understand that they don't have the final say, but they really shouldn't make promises they can't keep either. I thought I would apply online at David Maus because at this point what could it hurt. I was contacted by a very nice gentleman by the name of Brian Murphy. He asked me a few questions and I explained my whole situation to him, including what I had just went through with Kia. He didn't make me any promises other than to tell me he would do the best he could and be in touch with me by the end of the day. Within an hour and a half he had me approved and in a brand new Toyota Corolla. I was ecstatic. He even drove from Sanford to Hunters Creek that night and delivered my new car to me!! I only have great things to say about David Maus and their employees. I look forward to doing even more business with them in the future. More

When buying a new or used vehicle: Every promise that is made from floor mats to the number of keys it is supposed to come with, do not believe any thing that is not in writing!! The promises that were in w made from floor mats to the number of keys it is supposed to come with, do not believe any thing that is not in writing!! The promises that were in writing were taken care of right away the ones that were not were forgotten about and they will not honor them. "What ever it takes" to get you to sign the paper work not to satisfy the customer. Will never spend another dollar at any David Maus dealer. If you are looking for a used car go across the street to Car Max. I have bought 3 vehicles from them in the past and they aim to please, unlike David Maus Toyota. More

I was a first time buyer and they made me feel super comfortable. The salesman Jake was an incredible guide from start to finish. The finance manager Angela went to bat for me with the Banks and called comfortable. The salesman Jake was an incredible guide from start to finish. The finance manager Angela went to bat for me with the Banks and called me first thing in the morning to let me know the sale was complete. It was a great experience overall. More

I bought my first car from them when I was 16, I came back to buy my first car on my own but was disappointed with the selection and the staff. I was ambushed on the lot immediately by what I can only d back to buy my first car on my own but was disappointed with the selection and the staff. I was ambushed on the lot immediately by what I can only describe as the seen from Finding Nemo with salesman running at me like I was the flopping fish. The salesman that grabbed me first took me around the lot and showed me a poor selection of cars. I told him the price I was willing to pay a month and asked him to stay within that range. I was looking at a used car and asked for a rough pricing estimate and he said he would also run a new car for me so that I could compare the monthly payments. He had me sit inside after taking me on a grossly long tour of the service center where I could take my new car once I purchased through them. (I'm not buying a car based on a coffee bar in a corner.) I sat down and he brought over a piece of paper asking me to sign that I would buy a car from them that day and I refused to sign because I had not seen numbers yet. He came back with the first set of numbers for the new car and I asked to see the used car's numbers and he told me to review the new car first because it's 'new' and a pretty color. I told him I wanted to compare both side to side. When I finally had both to compare after waiting 20 minutes or more, I was asked to sign that I would buy the car. I wasn't happy with the numbers so he said that he would try to make them lower but I would need to tell him the price I was looking for. I again told him the numbers that were given to him in the first place and he again asked me to sign that I would buy a car today if he could give me that price. I told him I wanted to see the numbers first and I would need to check with my insurance company to see what my rates would be. The paper was passed back and forth agressively until I grew frusterated. I called my insurance company as the dealer and finance personell circled the room I was using to contact the insurance company. I grew angry and told them I was leaving. Within fifteen minutes, I had someone calling me asking me why I left. I told him and he said he would find out the bottom line price he could give me. I was not interested in buying a car from people that were rude when I can better spend my money on someone who earned my respect. I received 8 phone calls in less than 24 hours including one asking me to come pick up my new car. I DID NOT buy a car from them that day and I WILL NOT buy a car from them in the future based on this. I finally had to call and tell them not to call me again because it would be harrassment. They also added me to an e-mail list that I have had to unsubscribe to. I went to 2 other dealers that were much nicer to me and didn't BS me with the numbers. I ended up buying a car from a much nicer dealer and I made over 8 phone calls but it was to tell my friends where not to purchase their next vehicle. More

Mr. David Maus, I felt it necessary to write you and Mr. David Maus, I felt it necessary to write you and let you how grateful I am with some of your sales staff. I have been a Quality Assurance Mana Mr. David Maus, I felt it necessary to write you and let you how grateful I am with some of your sales staff. I have been a Quality Assurance Manager for over 20 years and I understand how important customer service is for repeat business. There are a few ways to satisfy your customer, you can “Meet” your customer’s needs, “Exceed” your customers expectations you can even “Delight” your customers, but rarely do you “WOW” your customers. I am writing this letter to let you know that I have been WOW’ed during my purchase at your Toyota dealership in Sanford. Your entire sales, finance and customer service people were impeccable but two individuals stood out above and beyond what I expected, Tim Cooke and Tim McArdie. They were able to find the exact vehicle I was looking for, provided the means to equip it with everything I wanted all within my budget. Then after the deals were made and started processing the vehicle I wanted to add a satellite radio to the package, I asked Tim Cooke if I purchased the radio would he be able to provide me with free installation. Well this is where I was WOW’ed, he not only provided the installation but agreed to pick up the cost for the satellite converter, WOW! I’m sure the margins on the vehicle were within predetermined standards or he wouldn’t have made that offer. This type of service totally caught me off guard, unlike most dealerships where I’m use to high pressure negations I could not believe it. Previously we purchased a Volkswagen EOS for my wife from you dealership and was extremely pleased with the service we received this led us to your Toyota dealership for my purchase and with the service we have received you now have “customers for life!” More