Seminole Toyota

Now, I understand the point of a car dealership is for the employees to sell cars. However, in the USA, I have a right and choice to decide where I am buying a vehicle. After expressing interest in a Coro the employees to sell cars. However, in the USA, I have a right and choice to decide where I am buying a vehicle. After expressing interest in a Corolla, I informed the gentleman helping me that I was not purchasing the same day, but I was curious about prices. He informed me that to get a price, I had to be serious about purchasing. After finally getting him to work with giving me an estimate of costs for my trade it, and lease vs. buying, I knew I still was not prepared to purchase that same day, as I had clearly told him before. Instead of allowing me to think about the decision, he involved another manager who basically told me that because I signed a paper on the table saying I was inquiring about prices, that I was telling them I was going to buy there car. A surprise came up in the Carfax for the vehicle I was trading in that I did not know about, and I was shocked and could not exactly think straight on how to handle it as of course it was affecting the value of my vehicle. As I explained to them that it was an error, rather than explain to me that errors can be fixed with Carfax if proper documentation is submitted, they basically called me a liar because "It's on Carfax" and would not even listen to me, and could not understand my hesitation to take the extremely low offer on my trade in. The sales manager even smirked at me and asked why I was mad at HIM for the situation. I just had information given to me that was not accurate and I was trying to process it, and they were trying to prey on me at a weak moment. Fortunately, I managed to move my feet and walk out of there as fast as I could. Right to another great local dealership who not only helped me resolve the Carfax issue, but sold me a better car with much better service... and a better price! Bottom line - if you want to feel pushed, pressured, and bullied into buying a vehicle, go to David Maus Toyota. Oh, and they had the nerve to send me an e-mail the next morning letting me know they hoped I enjoyed my experience, not to mention the never ending phone calls and messages they are leaving me even after I blocked their phone number. More

I am very happy with my purchase, i love the car and my salesman was very easy to work with, if you are looking for a car this is the place to go. salesman was very easy to work with, if you are looking for a car this is the place to go. More

DAVID MAUS TOYOTA / WON'T DO WHATEVER IT TAKES Are DAVID MAUS TOYOTA / WON'T DO WHATEVER IT TAKES Are you kidding!! Never in my life have I ever came across this kind of customer service. Stay cle DAVID MAUS TOYOTA / WON'T DO WHATEVER IT TAKES Are you kidding!! Never in my life have I ever came across this kind of customer service. Stay clear of Collision. Even the Manager was of no help as he in other words basically accused us of lying. The company has neglected to return calls, Yes, even Mr. Maus himself. We purchased parts we were told would work on the vehicle. We brought them in and after 8 days. A call Finally....... the parts wont work!! Wow!! I only had one day to return them and that has come and gone. The place we bought them from will not take returns on used Equipment but did give us 2 days to return if needed. Too late now.They never tried to help or even see what else can be done.Im stuck with 1200.00 parts. We have been ignored, we have been completely bullied by a Large company that think they can..,. And we still dont have the car. I refuse to back down from this!! Im using all resources that I know through my Business, my friends the internet and I called Toyota Inc in California. Much more will come from me. Tomorrow I have a consultation with a lawyer. Its not the money at this point, its the unacceptable service, attitude and bottom line "Im the big guy and I can do what I want." c22c22 More

Overall great experience. All the staff was friendly and helpful. Jason was a fantastic sale person and really made it an enjoyable experience. Will be back again! helpful. Jason was a fantastic sale person and really made it an enjoyable experience. Will be back again! More

My wife took our corolla in for an oil change and to have the right front tire checked for a leak, as we have been adding air to it monthly. She left there with a 'B' service which we did not want or ask for the right front tire checked for a leak, as we have been adding air to it monthly. She left there with a 'B' service which we did not want or ask for. It cost me $270.20 in total. Included was a Z-tech additive and a C500 oil conditioner. Our intention was to have the extended bumper to bumper warranty (which we purchased when we bought the car at David Maus 2 years ago) applied for the tire issue. I was not able to leave work to take the car in myself and David Maus took total advantage. In effect they stole from me. How does an oil change turn into a $270 bill? I guess thats just good salesmanship. I will never ever use David Maus again. And as a professional accountant at a large global corporation here in Orlando, I will be sure to tell my story to the many engineers and accountants I work with. More

Negotiated all day for an Internet sale of a new Prius. After haggeling all day, they finally said to come down, my trade in price they gave me would probably be higher once I got there. Drove all the way After haggeling all day, they finally said to come down, my trade in price they gave me would probably be higher once I got there. Drove all the way there and the trade was still over 1k less than the book. I offered to split the difference with them and they wouldn't. They let me walk. I wouldnt really mind except I took time out of my busy schedule to drive all of the way there, not to mention gas and tolls.That is why I insisted that the deal be done in advance, and I would just come in to sign and drive. I am sure they thought once I was there, they could get me to sign on thier terms. Didn't happen. The deal could have worked if it wasn't for thier crazy $799.00 dealer fee and jacked up dealer add ons like "paint protector" etc. that was the second chance I have given them to deal with me and they blew it. I even emailed the salesman and sales manager as soon as I left to thank them for thier time, and say that i was sorry the deal couldnt get done.Neither responded. This was after I got about 20+ emails from each today trying to sell the car. Yes, they did go down on the price, but they were just jacking me on my trade to do so. Sorry David Maus, that was your last chance with this buyer, I am going elsewhere tomorrow. More

In my 60 years of automobile shopping, Dan Martin has topped them all. He did not haggle or irritate me and my wife at any time. Also he did not pressure us in any way. He stressed the service of the dea topped them all. He did not haggle or irritate me and my wife at any time. Also he did not pressure us in any way. He stressed the service of the dealership and the reputation of Toyota with pointing out all of the little things that are so often overlooked. We especially noted the free car washes that are offered that no other dealer that I know of give. We have purchased a 2011 Prius and had leather seats installed, also had the window rain guards installed which turned out way better that we expected. Excellent job done, car looks super great. Thank You All !!!! More

This young gentleman was the nicest salesman we have every encountered. I loved the fact that David Maus has given such a unique young man the opportunity to be a part of his company. His personality wa every encountered. I loved the fact that David Maus has given such a unique young man the opportunity to be a part of his company. His personality was so enthusiastic and out going. I have bought a lot of Toyota's before but usually in Deland. The sales people at the Deland Dealership do not have as great personalities as David Maus's sales people. In addition, the sales manager worked with us to not loose a sale over price, just like you advertise wow!!!! The finance depart was wonderful as well. Thanks so much. Mr. & Mrs. Woodmore More

This is now my third or fourth visit to the David maus service department. I try to avoid seeing them as much as possible over the last three years since I bought my vehicle. Each visit I'm haggled about service department. I try to avoid seeing them as much as possible over the last three years since I bought my vehicle. Each visit I'm haggled about signing up for their $1500 service check up and threatened about my warranty. I have never in my life seen so much miscommunication in an organization. Everyone in the service dept claims to be a manager and yet no one is. They literally can't change a lightbulb with out involving 3 managers, 2 service techs and then finally stating we can't help u the notes are not in the system, here's jim business card xxxx be in on thurs! Then I clearly hear the manager Roxie state she has nothing to discuss with me when the service tech stated I would like to speak to her. As I sit here now in there lounge 1 and half hours later I'm finally told they don't have the bulb in stock which there other "manager" stated would be in stock today. This service dept is the most absurd thing I have ever seen and everyone I know has had the same scathing reviews of this dept. Finally Steve, another manager offered an apology and stated xxxx call me tomorrow to let me know when the bulb will be in. He was speechless when he heard everything that happened. More

John Ramsey was my sales person this time as he was in John Ramsey was my sales person this time as he was in the past, He treated me as a person and not just another sale, I will use him again. The whole John Ramsey was my sales person this time as he was in the past, He treated me as a person and not just another sale, I will use him again. The whole experience was good because of the friendliness and good service from beginning to end. Glenn Iverson More