Selma Honda

Friendly staff, but I was disappointed by the lack of transparency. The dealership did not clearly explain that several items were optional and carried extra costs; instead, I was told that I “get” them transparency. The dealership did not clearly explain that several items were optional and carried extra costs; instead, I was told that I “get” them with the vehicle and that “all of our vehicles come with” these features by several staff members. I later discovered that these were actually charged as optional add-ons, costing an additional $2,785. At no point was I informed they were optional or given the opportunity to decline them. The additional costs included features such as IKON Technology, Cilajet Protection, and Portfolio Theft Protection. Both my husband and I were led to believe these features were included based on the phrasing used by staff members. Had I been properly informed that these items were optional, I would have declined them, as is my right under consumer protection laws. While I value the vehicle I purchased, the lack of disclosure made the overall experience disappointing, and I am now extremely hesitant to do business with this dealership again. I hope they improve their process by offering clearer explanations of pricing and optional items, ensuring future customers can make fully informed decisions. On a positive note, the trade-in process was straightforward, and the agreed-upon value was honored. More

I was very pleased with the care and service given to me when I came to lease my New Honda HRV Sport. All my questions and concerns were answered .I left knowing if I need any help at all I can depend on when I came to lease my New Honda HRV Sport. All my questions and concerns were answered .I left knowing if I need any help at all I can depend on Selma Of Honda . Thank you for making my expierience so comfortable . I will always recommend Selma Honda to anyone . Niki Smyrniotis More

Best service advisor. They were prompt and kept me informed the entire time. They got me out earlier than expected They were prompt and kept me informed the entire time. They got me out earlier than expected More

Oscar Garay, was the best salesman! He was very knowledgeable and made purchasing a breeze He was very knowledgeable and made purchasing a breeze More

I has a Great experience they where very kind and helpful, I definitely recommend them to all my family helpful, I definitely recommend them to all my family More

Great Experience! I got the lease I wanted. Everybody worked great with us to make this purchase. I got the lease I wanted. Everybody worked great with us to make this purchase. More

Quick service…. staff was friendly and helpful. Waiting area was clean and warm is my go to place for my Honda service. staff was friendly and helpful. Waiting area was clean and warm is my go to place for my Honda service. More

They are good. Juan from the Honda side was excellent, he didn't try to be pushy like most car salesmen. He listened to my questions and what I wanted. The only d Juan from the Honda side was excellent, he didn't try to be pushy like most car salesmen. He listened to my questions and what I wanted. The only downfall is the hours spent doing the paperwork, I was at the dealership for 5 hours and physically draned. They didn't even have any snacks for the customers and the guy doing the signing of paperwork didn't get to take his lunch either. They definently need healthy snacks for customers buying with all that time. More

Very polite and great customer service along with a great waiting area for those waiting for their cars. waiting area for those waiting for their cars. More

I verbally said I did not want a warranty nor did I want the gab insurance. I had been preapproved and only wanted a purchase order. After reviewing my contract it was all added I asked that it be changed the gab insurance. I had been preapproved and only wanted a purchase order. After reviewing my contract it was all added I asked that it be changed but was denied. More