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Fox Subaru Macomb
Macomb, MI
375 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 375 reviews
November 27, 2024
They tell me I need service done on things that aren't wrong. I have a lease that I've had for 2 years. I was fooled into getting 2 new tires, and told the cabin and air filters need replacing after 6,0 wrong. I have a lease that I've had for 2 years. I was fooled into getting 2 new tires, and told the cabin and air filters need replacing after 6,000 miles. I never had these issues with my last lease from Sellers. I will not be leasing from them again, even though I like my outback. More
by stagisland18west
Employees Worked With
Eric Malone, Stephanie Cilli
September 12, 2024
Sellers Subaru was great but it was sold to the new fox Subaru changed a lot of things now being they used to give you a free loaner but now they charge you for one and now they charge you for using your c Subaru changed a lot of things now being they used to give you a free loaner but now they charge you for one and now they charge you for using your credit card. This is just bad business. More
by Jato
Employees Worked With
Ricky Sanchez, Stephanie Cilli
March 15, 2024
I could not be more pleased with the service I received. This is my 5th Outback and I would not want to drive any other type of vehicle. I am especially grateful to Mel (Melissa) Nowak for her exceptional This is my 5th Outback and I would not want to drive any other type of vehicle. I am especially grateful to Mel (Melissa) Nowak for her exceptional kindness and professionalism at a time I most needed the help. My husband was in Hospice care at Beaumont Hospital Royal Oak and I needed service done on my vehicle. Mel arranged to have me dropped off and the vehicle delivered back to the hospital which allowed me to spend more time with David. She did this without me asking for any favors. She is a true asset to the Subaru Service Dept. and I consider her my friend. More
by jeandave914
Employees Worked With
Mel (Melissa) Nowak, Stephanie Cilli
November 16, 2023
Got a letter from Subaru for an recall about harness issue. Proposed time was about 45 min. I arrived at the dealership and talked with the service adviser Jacob Carr that my time schedule is pretty tig issue. Proposed time was about 45 min. I arrived at the dealership and talked with the service adviser Jacob Carr that my time schedule is pretty tight this day because off some meetings. He was totally friendly, told me he will try to finish the car right on time. Only 40 min later he picked me up in the waiting are and everything was done! Car was clean, multi point inspection done and the issue with the harness was fixed! Perfect service! More
by gerd.harmel
Employees Worked With
Jacob Carr
February 17, 2023
These guys really have gotten it right. My experience with them is that do what they say, and what they say is reasonable. I'm satisfied. My experience with them is that do what they say, and what they say is reasonable. I'm satisfied. More
by henryt
Employees Worked With
Steven? and most recently Zach, Stephanie Cilli
February 01, 2023
Great ! This is my second Outback purchased from Sellers. They give great service and are very professional. This is my second Outback purchased from Sellers. They give great service and are very professional. More
by Muggsy
Employees Worked With
I hope that I have included everyone. I am not great at remembering names., Alex Skatkov, Molly Fisher, Catlyn Bizzotto
December 19, 2022
Service was prompt, courteous and timely. Thank you. I am happy to drive 45min to the dealership for service. If there is an issue, the issue has been addressed and corrected. Thank you. I am happy to drive 45min to the dealership for service. If there is an issue, the issue has been addressed and corrected. More
by orthonancy
Employees Worked With
The service advisor was friendly and knowledgeable. Thank you, Stephanie Cilli
December 12, 2022
Purchased 2017 outback it has been a great car Have a question from any one that has Purchased a car there recently. Did they add a $999.00 for insurance on your windshield replacement? question from any one that has Purchased a car there recently. Did they add a $999.00 for insurance on your windshield replacement? More
by Ecatburke
Employees Worked With
Jackie Elicea, Jessica Partain
December 12, 2022
Cameron Mikula and the team at Sellers Subaru are honest, personable, and fair. I’ve never had such a straightforward and easy used car buying experience. I especially appreciated the option of the 7-day lov personable, and fair. I’ve never had such a straightforward and easy used car buying experience. I especially appreciated the option of the 7-day love it or leave policy. At every step, Cameron was clear and up front. No hidden fees or last minute changes. I also appreciated that the sales team was flexible with my work schedule. The next time I’m looking for a car, I will be checking at Sellers Subaru first. More
by FocusST
Employees Worked With
Cameron Mikula, Lisa Williams, Kyle Torkler
