Selden Motors
Willow Grove, PA
Filter Reviews by Keyword
By Type
Showing 61 reviews
The worst kind of charlatan used car dealer there is. Don't ever go to this place. Stay away from all their salesmen. They will lie directly to your face and say it's raining. Don't ever go to this place. Stay away from all their salesmen. They will lie directly to your face and say it's raining. More
I bought a car from them about a month ago. They failed to follow through on anything they told me they would do. Absolutely nothing. All I wanted was to have the car inspected since it came fr They failed to follow through on anything they told me they would do. Absolutely nothing. All I wanted was to have the car inspected since it came from Canada and wasn't inspected in the US yet. They spent more effort to do nothing for me than it would have taken to make me happy. For less than $100 this would have been a 5 star review. I've never trusted a dealership less. It doesn't take 6 days to inspect a car. More
Extraordinary service was had by Michael Jackson!!! MJ was extremely professional, client centric and thoroughness truly appreciated. MJ made sure to walk me through bumper to bumper. Please visit Selden was extremely professional, client centric and thoroughness truly appreciated. MJ made sure to walk me through bumper to bumper. Please visit Selden Motors and ask for MJ! More
Bought an SUV, which ended up having troubles days after purchasing the vehicle. We found out that they were aware of a problem before selling us the vehicle. We reached out to see if they would help with f purchasing the vehicle. We found out that they were aware of a problem before selling us the vehicle. We reached out to see if they would help with fixing the car. They said they would get back to us and haven’t. They have since ignored all of our messages. Would not recommend this dealership at all. More
I tried to buy a car they had in stock. First I emailed them, and they never got back to me. Then after waiting 4 days, I called and spoke with a receptionist. She claimed everyone was away from their desk them, and they never got back to me. Then after waiting 4 days, I called and spoke with a receptionist. She claimed everyone was away from their desks, but would let the sales dept. know. So again, after waiting 3 days I called them, for them to tell me the car sold 3 days ago..... VERY FRUSTRATING....... More
Had to update this review after 10 months after buying a car from them. Ignoring the fact I bought a vehicle that has had issues since day 1 of driving it off the lot, they had my purchase an after market w car from them. Ignoring the fact I bought a vehicle that has had issues since day 1 of driving it off the lot, they had my purchase an after market warranty that three shops at this point do not want to deal with. Also I had over $1000 of repairs within the first month of owning a car that one of the sales reps told me they would "make right". Since then the sales rep had moved to another job and the owner Scott has not reached out to me once after me calling and emailing numerous times. Very disappointed with them, and just want everyone to know do not buy the cars plus warranty they push on you, it's not even worth it b/c mechanics and even a dealership do not want to work with them. More
Bought a 2012 BMW X5 from Selden Motors. They do not allow buyers to take their cars to a neutral mechanic for review prior to the sale. I two concerns when I bought it. One was that the power steering allow buyers to take their cars to a neutral mechanic for review prior to the sale. I two concerns when I bought it. One was that the power steering felt somewhat stiff, like it wasn't fully operational. The other was vibration at speeds above 60 miles per hour. I took the car to a mechanic in my town who ran a diagnostic on the steering and told me that the power steering pump was losing pressure which would account for the stiffness in the performance. I took the car back to Selden with this information. They had their mechanic check it out. He admitted that the steering was "a little stiffer than it should be" but the dealership refused to do anything about it. While the car was there they also said they fixed the vibration, but they did not. I took the car back to my mechanic. He said the vibration could be from a number of things including worn out struts. Combined, these repairs could cost me over $2500. It was clear to me that this dealership plays "rope a dope" with their clients after the sale, delaying responses to my phone and text messages, insisting I leave the car overnight when they knew this was a hardship for me, and ultimately doing nothing that solved either problem. My suggestion: insist on having an outside mechanic look at the car you are buying, no matter how good it seems. They don't call them used cars for nothing. More
This Dealership is FRAUD Stay away from this outfit. They are fraud. The whole staff, from Alex the owner to Scott the manager and their staff are gangs of crooked fraud. NEV Stay away from this outfit. They are fraud. The whole staff, from Alex the owner to Scott the manager and their staff are gangs of crooked fraud. NEVER NEVER NEVER take their word for anything they will tell you. They tell you Good morning and you look at the time it's 4PM. Bunch of fraudsters gang up to form an auto sales outfit. Bought a vehicle here and everything they told me was complete opposite of the actual status of the vehicle. NEVER TRUSTED. More
Selden motors in Willow Grove Pa!! Absolutely great atmosphere and buying experience was pressure free!!! Salesman Chris is two thumbs up... great selection of cars as well!! You won’t be disappointed atmosphere and buying experience was pressure free!!! Salesman Chris is two thumbs up... great selection of cars as well!! You won’t be disappointed More