Seidel Hyundai - Service Center

First class dealership. Salesman Chris is awesome, always available whenever I have questions. No matter how silly they may seem. Customer Service Rep Mike is terrific. Salesman Chris is awesome, always available whenever I have questions. No matter how silly they may seem. Customer Service Rep Mike is terrific. Very courteous, polite and professional. Always takes good care of me when I come in and also answers those silly questions! More

It took an hour and a half for a scheduled oil change. I called Oct 2nd to make an appointment, the first available appointment wasn’t until Nov 11th. The lady that scheduled the appointment transferred m I called Oct 2nd to make an appointment, the first available appointment wasn’t until Nov 11th. The lady that scheduled the appointment transferred me to the service desk so I could ask if there was anything sooner or if they had any cancellation to let me know. I left 2 messages and no one bothered to call me back. The lack of customer service is very disappointing. My previous oil change they told me I needed air filters replaced but I declined and told them I would replace them next service appointment. When I asked for them to change them this time he said they were fine and didn’t need to be replaced. I’m just glad I didn’t pay for filter replacements I didn’t need. I will definitely be asking a lot more questions next time I need service. More

The service center went downhill, I'm guessing due to the fact good knowledgeable people are hard to find. It's truly a shame, this wonderful family owned and ran dealership has ALWAYS maintained 110% ex the fact good knowledgeable people are hard to find. It's truly a shame, this wonderful family owned and ran dealership has ALWAYS maintained 110% excellent customer service for the past 20 plus years. They go over and beyond to make sure their customers are HAPPY!! Unfortunately whom they trusted as service technicians , need to be watched, to ensure the correct work is being done in a timely manner, and that they are not lying to a long time customer. More

It's always a great experience working with the Seidel Team and they are quick with their services. Team and they are quick with their services. More

Friendly and fast service clean waiting room called next day to ask if I had questions day to ask if I had questions More

Mike was very responsive to my email inquiries and called to update me on a regular basis. to update me on a regular basis. More

The service tech was knowledgeable and friendly and explained that what was needed to be done and told us what it was going to cost and we proceeded to get it done explained that what was needed to be done and told us what it was going to cost and we proceeded to get it done More

Service was great and I was able to get updates via text which really helped me coordinate with my husband when picking up my car. which really helped me coordinate with my husband when picking up my car. More

Service on my car was excellent. I don’t normally respond to survey’s -so ,if I were you,I’d be very happy to have gotten a 5 star review on your service dept and don’t bother your r I don’t normally respond to survey’s -so ,if I were you,I’d be very happy to have gotten a 5 star review on your service dept and don’t bother your responding customer’s with annoyances like the initial response I got which wouldn’t let me complete the survey unless I added AT LEAST a 15 word summary. Very demanding and annoying. More

Wasn’t even close to ready when they said it would be. Didn’t call to let us know Didn’t call to let us know More