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Seidel Hyundai - Service Center

Reading, PA

4.5
381 Reviews

381 Reviews of Seidel Hyundai - Service Center

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November 12, 2024

Always a problem with service made an appt in July for oil change in November . Car gets dropped off at 830am and not finished until 4pm . To be told I never had an appointment it was a drop off ! More

by RAMOSSTEPH82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
November 12, 2024

Waited till 5pm to submit photos for coverage they had the car all day. Theres no reason to submit photos at 5 and then wait for approval More

by CLEANOUTKELLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
November 12, 2024

Unfortunately I waited an hour from my scheduled appt time before my car was even looked at. Other than the extreme wait time the rest of the service appt went as expected. More

by BUAJB4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
November 11, 2024

The service department provides great . service on all issues and they are easy to contact during the service work for updates on the status of the vehicle. More

by mkbk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bergman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Seidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Hauck
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

Lied about the interest rate I would receive when purchasing the car. Lied about maintenance on almost every visit. Told me my ten year maintenance plan expired after four years. Performed s More

by SKYM5675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Caruso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Bergman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Weber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Izquierdo
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Weisman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Arms
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Hauck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Ramos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Beckett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hoffman
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

Quick and on time. After the service was completed the service counter person walked me out to my car…. dealership is going through remodeling at the dealership… park More

by IGALL29889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only worked with service people none that are listed…
November 09, 2024

Friendly and willing to answer questions. Also will work with you regarding an appointment. Fast and efficient More

by PATRICIAPITTPAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Hauck
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Only problem I had was. . I was called at 9 am Tuesday morning asking why my car was there , said needed a new starter. Didn't hear from anyone so called twice on Wednesday, More

by UNCLEBUCK5680
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike & Marcos in service
November 06, 2024

The Seidel Hyundai Teams are terrific. I’ve been a client there for close to 20 years and have no plans to change 👍🏻 More

by SALLYORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bergman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Seidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2024

Not sure about this place any more the service here been a customer since 1993 More

by J.P.HILL63
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service