Seidel Hyundai

It took 6 weeks to make an appointment. The counter for service was not reset. I am currently play phone tag with them to figure it out. I don't know why it is difficult to leave a voice ma The counter for service was not reset. I am currently play phone tag with them to figure it out. I don't know why it is difficult to leave a voice mail, send a text, or email a pdf of the procedure. Do I need to find a new dealership that has better service when my lease is up? More

First garage that was able to address the issue. Kept have engine misfires after replacing all coils. Problem appears to have been addressed. Normally do not take my car to a dealer for repair bu Kept have engine misfires after replacing all coils. Problem appears to have been addressed. Normally do not take my car to a dealer for repair but this has made me reconsider. More

Every time I bring my car in for service, the staff is always very friendly and have smiles on their faces. My car is done in a decent time. I always leave there satisfied with my services to my vehicle always very friendly and have smiles on their faces. My car is done in a decent time. I always leave there satisfied with my services to my vehicle. More

Very quick to schedule and staff accommodation s for after hours pick up was great. Very friendly. after hours pick up was great. Very friendly. More

First class dealership. Salesman Chris is awesome, always available whenever I have questions. No matter how silly they may seem. Customer Service Rep Mike is terrific. Salesman Chris is awesome, always available whenever I have questions. No matter how silly they may seem. Customer Service Rep Mike is terrific. Very courteous, polite and professional. Always takes good care of me when I come in and also answers those silly questions! More

It took an hour and a half for a scheduled oil change. I called Oct 2nd to make an appointment, the first available appointment wasn’t until Nov 11th. The lady that scheduled the appointment transferred m I called Oct 2nd to make an appointment, the first available appointment wasn’t until Nov 11th. The lady that scheduled the appointment transferred me to the service desk so I could ask if there was anything sooner or if they had any cancellation to let me know. I left 2 messages and no one bothered to call me back. The lack of customer service is very disappointing. My previous oil change they told me I needed air filters replaced but I declined and told them I would replace them next service appointment. When I asked for them to change them this time he said they were fine and didn’t need to be replaced. I’m just glad I didn’t pay for filter replacements I didn’t need. I will definitely be asking a lot more questions next time I need service. More

The service center went downhill, I'm guessing due to the fact good knowledgeable people are hard to find. It's truly a shame, this wonderful family owned and ran dealership has ALWAYS maintained 110% ex the fact good knowledgeable people are hard to find. It's truly a shame, this wonderful family owned and ran dealership has ALWAYS maintained 110% excellent customer service for the past 20 plus years. They go over and beyond to make sure their customers are HAPPY!! Unfortunately whom they trusted as service technicians , need to be watched, to ensure the correct work is being done in a timely manner, and that they are not lying to a long time customer. More

Very friendly and professional. Chris and Larry went out of their way to find the right car that fit our needs and budget. Chris and Larry went out of their way to find the right car that fit our needs and budget. More

The showroom while under construction was very impressive. Although being at the dealership for over 5 hours on Monday we felt very comfortable and Evan constantly keep us informed of our status. impressive. Although being at the dealership for over 5 hours on Monday we felt very comfortable and Evan constantly keep us informed of our status. At the end of the process Evan was just as courteous, informative and engaging as he was at our introduction earlier in the day. More

Very kind and willing to make a deal - Larry was awesome and made sure I felt good about my deal. It was a little slow getting to the paperwork part, but I think that was because it was busy. Otherwise, was and made sure I felt good about my deal. It was a little slow getting to the paperwork part, but I think that was because it was busy. Otherwise, was a great experience and will be my preferred Hyundai dealer moving forward even though it’s about an hour away! More