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Seidel Hyundai
Reading, PA
1,042 Reviews
At Seidel Hyundai, we believe our customer service values are what keep us in business. Here, we make sure to treat all of our customers like family from the moment they walk through our doors. You'll be supported every step of the way, as you browse our inventory, choose your dream car, and work out the financial logistics. Seidel Hyundai also takes care of our customers long after they've left the lot. Our incredible warranties can't be found anywhere else in the Reading, PA, area. Plus, our state-of-the-art servicing facility can take care of all your maintenance and repair needs. With Seidel Hyundai's No Bull Policy, you can rest assured that your buying experience will be like no other!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,042 reviews
July 06, 2011
The first sales person was friendly enough. As we walked in saw a new 2012 for a little over 21K--just off the truck. Sales woman said they hadn't had time to had AMV which would have added 3K to the price in saw a new 2012 for a little over 21K--just off the truck. Sales woman said they hadn't had time to had AMV which would have added 3K to the price. Asked her if she was kidding. No comment. Then they began the lengthy appraisal process. She began a one page questionnaire: Did you smoke in the car, did you tow anything with the car, what type of driving, and more. The general manager was out appraising my trade (4 year old sonata with 82K miles on it). Both bumpers had scratches on then and would have to be repainted—yea right. Then he ask if I changed the timing chain at 60K. Replied that all maintenance had been performed per owners manual. He repeated his timing chain question and stated it would cost him $500 to replace it. I asked him to wait while I checked the owners manual. Returned and showed him it was not in the scheduled maintenance. Told me to check with his service dept to verify. Said OK and he got real mad and the conversation volume increased several decibels. Checked with service and they stated that sonatas did not have timing chains since model year 2006—not change was necessary for my year. Returned from service, told the GM, and he got very mad told me to leave and he didn’t want to sell me a car. I called him a shyster and said he should get five years in jail for perjury. Long story short, avoid this dealer like the plague. The GM is either very dumb or dishonest and in either case should not have this job. Later that day we went to a another dealer in the area and started a conversation with a customer. Turns out he just left Savage for a similar reason. More
by uncle_bob52
Employees Worked With
General manager
May 18, 2010
Steve and Ted were friendly and helped me through my car buying experience. This is my first new car and they explained how everything on the car works,warrenties,paperwork process,and more.I would recommen buying experience. This is my first new car and they explained how everything on the car works,warrenties,paperwork process,and more.I would recommend their dealership to everyone.My car is a 2010 Hyundai Accent and I love it. More
by jamesslimj
Employees Worked With
Steve Kroninger and Ted Wheeler
