
Seelye Kia of Kalamazoo
Kalamazoo, MI
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Worked with Matt Henegar to complete the purchase of my vehicle. This team is a truly professional group, and everyone from start to finish was exceedingly lovely. Excellent work team! vehicle. This team is a truly professional group, and everyone from start to finish was exceedingly lovely. Excellent work team! More
Noah sold me a Kia Soul. I was very pleased how he went out of his way to please me. He is an excellent salesmen. I love his since of humor. He made me feel like family. I was very pleased how he went out of his way to please me. He is an excellent salesmen. I love his since of humor. He made me feel like family. More
I setup a test drive with sales person Sami Nolan over the phone for the next day. She called me the next morning to make sure I was still coming, and I told her I would be there. Fortunately I called h the phone for the next day. She called me the next morning to make sure I was still coming, and I told her I would be there. Fortunately I called her just before leaving on the hour drive for our scheduled test drive to tell her the vehicle was no longer showing on their website, could she check to assure it was still available. At my request, she checked and sure enough it had been sold. Even after the vehicle was sold I received numerous emails, text messages and phone calls from Sami and Seelye sales staff asking how the test drive went and if I had made a decision on whether to purchase. I replied each time asking them to check their records and to stop with the "robo" calls. A human never responded to acknowledge their system was flawed. For these reasons I will not check with them in the future for vehicle purchases. I did make a purchase from another dealer that was more attentive and interested in my business. More
Noah helped make buying process less stressful. He answered questions patiently and found answers for me. While looking for the used car he would text me about cars that were traded in. I had alot of answered questions patiently and found answers for me. While looking for the used car he would text me about cars that were traded in. I had alot of requirements so finding the car to fit was not easy. But he kept trying and maintained contact with me. The manager also made sure the car was fixed and looking good. More
I set up appt. today with David, Salesman. I told him I would be down for appraisal and to test drive car around 2 pm. David had vehicle ready out front and it was a very nice vehicle. When I got back I would be down for appraisal and to test drive car around 2 pm. David had vehicle ready out front and it was a very nice vehicle. When I got back I was expecting to know what they would give for trade-in and to discuss cost of vehicle and financing. When I returned I found out David had a family emergency and had went home. The person that put on plate had went and told Manager and finance manager what had happened. They both just sat on their dead xxxxx and sent the guy out saying appraisal hadn't been done. Neither Manager bothered to get off their xxx and talk to me. Except for David, salesman who was very good, worst service I have ever seen. Wouldn't advise anyone to go there. Drove 40 miles after appt. made and that is what they had to offer. So, back to Fox Kia I go who has great service and people that want to help you when you walk in the door. I typically dont write reviews, but this was the worst car dealer I have ever been to. More
Great staff They make buying a car a wonderful experience. They actually care about your needs and wants. They do not force you into something you don't want They make buying a car a wonderful experience. They actually care about your needs and wants. They do not force you into something you don't want More
Bad service I would not recommend this place to any one. Took my Kia Soul in to be fixed. They broke something else and didn’t tell me. Then charged me to fix it. I would not recommend this place to any one. Took my Kia Soul in to be fixed. They broke something else and didn’t tell me. Then charged me to fix it. Then I pick it up again. And they broke something else. Said they are not responsible. More
A VERY happy customer! While shopping for a new car is stressful at best the salesman, Scott Brockelbank, at Seelye KIA of Kalamazoo made it a GREAT experience! Scott came While shopping for a new car is stressful at best the salesman, Scott Brockelbank, at Seelye KIA of Kalamazoo made it a GREAT experience! Scott came "highly recommended" and he did not dissappoint! He answered all my questions was courteous & professional. KIA service is always TOP NOTCH at this location and I will not hesitate to see Scott again when the time arises for another car and I will recommend him & this location to ALL my friends and family in need of a car. More