Seelye Ford of Kalamazoo

Over all experince with your repair service was bad. Will not recommed this dealership to anyone. Will discourage people to go there even for there cars. You want to talk in person contact me at 269 5 Will not recommed this dealership to anyone. Will discourage people to go there even for there cars. You want to talk in person contact me at 269 506 0537. More

I have purchased my last 3 vehicles from Seeyle as I have always tried to be loyal to Ford and deal locally. As with many car lots, the "used car salesman" terminology is very fitting. Last vehicle was pur always tried to be loyal to Ford and deal locally. As with many car lots, the "used car salesman" terminology is very fitting. Last vehicle was purchased an taken in multiple times for shifting hard, sticking in gear, etc.. Each and every time was told vehicle was low on transmission fluid with zero explanation why. I returned to the dealership the last week inside my extended warranty (That I was charged $2000 for) to be given the same "low on fluid" & "not leaking" explanation argued with the service manager profusely that it was more than that. Within 3 weeks of warranty expiring, I took the vehicle to another shop, re-ran the DTC's on it and sure enough the transmission needs to be replaced. The only solution Seeyle's were willing to provide is a $4500 estimate to replace the transmission. Spent countless hours <as they would not assist me> researching my rights, etc.., basically reading the contracts and confirmed that had this had been called in on my final visit and properly diagnosed, the entire transmission would have been covered by the warranty. Instead of "Yes we Can!", they need to change their motto to "No We Won't" because they won't diagnose properly, they won't return calls, they won't provide a logical explanation of where this fluid went to, and they won't accept any sort of responsiblity whatsoever. Stay Away! More

We went in with the intention of test driving a car we saw online. After talking with the salesman about what we wanted he graciously let us test drive what we were looking at. After the test drive we wer saw online. After talking with the salesman about what we wanted he graciously let us test drive what we were looking at. After the test drive we weren't happy with the vehicle so he recommended another vehicle and we test drove that. We actually liked the vehicle but were running short on time so they allowed us to take it over the weekend. So far so good... During the extended test drive we found out it was too small. So on Monday we went in and told the salesman that it was a no go. This is where things started to go south. We gave our salesman certain criteria while brainstorming to find a vehicle that would fit our needs. All of a sudden another salesman told us that he was going to help out our salesman. Bad idea. He pulled up a vehicle we said we weren't willing to look at and the argued with us in 25 degree temperatures outside why we were wrong and he was right about this vehicle. Did I mention we have our 3 month old and 4 year old with us and he pulled up the cold vehicle and then proceeded to open all the doors to show us the features? Who does that to people with kids? Anyway after going around and around with the new salesman we had had enough and left. They lost the sale and we will never go back. More

I was given 3 differnt prices and when i left and came back the next day they wanted 700 more then the day before for the same car. will never go back back the next day they wanted 700 more then the day before for the same car. will never go back More

Rude from the beginning; lied about my ability to order a new car; tried to force me into a car on their lot (a Focus), not what I want (a Fiesta); they almost acted like they did not care if I brought a car new car; tried to force me into a car on their lot (a Focus), not what I want (a Fiesta); they almost acted like they did not care if I brought a car or not. Finally, they did not seem interested in dealing with me because I was using a Z plan. Luckily, I found the car I wanted at a nearby dealership and brought it using my Z plan. More

To all concerned, I am a very savvy car buyer and do To all concerned, I am a very savvy car buyer and do lots of research because I have had many bad car buying experiences in my younger days. In my To all concerned, I am a very savvy car buyer and do lots of research because I have had many bad car buying experiences in my younger days. In my opinion the Automotive Resale vertical can be very predatory and if you don't know what your doing a person can get stung financially pretty good. On top of this the relationship between Salesperson and Customer can be very manipulative leaving the customers feeling very abused and full of buyers remorse at the send of the sale. My experience with Seelye Ford was not like this. I received an excellent demonstration of all the products I was interested in including test drives, my Sales Rep. took his time and I never felt rushed, he filled me in on all of the important details about the products I was interested in and then some, plus he was an all around great guy, funny, great people skills and smart. My Salesman's name was JS Bleau and I highly recommend him. I had some outside issues and problems with auto insurance and JS even went the extra mile, made calls and did research in my behalf proving to me that he was willing to go the extra mile and do what ever it took to make me a happy Seelye Ford Customer. Based on my experience thus far I would highly recommend Seelye Ford (hope their Service Department is as good as their sales) and as longs as JS is there he will have my business! Also, I ended up with a Kia Optima which just barely inched out Ford Fusion as the best value for me and highly recommend it or any of the Fords. America is back (even though for this one I went Korean) with excellent products and my next two buys will be Ford Taurus for work and a Ford Mustang for fun! Very happy customer, Michael Parker Kzoo Michigan More