Sedano Ford
La Mesa, CA
Filter Reviews by Keyword
By Type
Showing 713 reviews
Shan the sells guy was Awesome!! my experience at Penske Ford was awesome the sales gentleman Shan along with the sales manager and the gentleman that did our contract papers in the my experience at Penske Ford was awesome the sales gentleman Shan along with the sales manager and the gentleman that did our contract papers in the business office was extremely friendly all three gentlemen were awesome. I will highly recommend you guys to friends and family 😀 More
EXCELLENT SERVICE The routine maintenance was accomplished on schedule and met the estimate..Comfortable waiting room. Initial contact was on the minute of my appointm The routine maintenance was accomplished on schedule and met the estimate..Comfortable waiting room. Initial contact was on the minute of my appointment. Hope all future appointments are as hassle free and on time. More
Oil Change and Service Engine Soon warning light All was fixed in record time, that is, took truck in at about 8am, driving home at noon. Sure nice that they have the knowledge and equipment to diag All was fixed in record time, that is, took truck in at about 8am, driving home at noon. Sure nice that they have the knowledge and equipment to diagnose and fix problems using quality parts. Wouldn't take my 2003 F150 anywhere else. * Unfortunately, that Sevice Engine light was diagnosed as stuck Thermostat which caused Fouled Plugs... After repairs, I noticed my truck was quite 'zippy' off the line... * Thanks to Miguel Guadian my Service Rep - takes good care of me. More
Great service Always look for the same service writer because he always points out the service my vehicle is due for and suggests to get it done without any pressu Always look for the same service writer because he always points out the service my vehicle is due for and suggests to get it done without any pressure at all More
Straight to the point I’ve never been a fan of visiting dealerships, but the guys at Penske ford did not waste my time and made buying extremely easy. The salesman, Robert I’ve never been a fan of visiting dealerships, but the guys at Penske ford did not waste my time and made buying extremely easy. The salesman, Robert Lesniak and managers were a huge help and knew every question I had about the vehicles I looked at. I left with no question that I received a good deal and have complete comfort in knowing my vehicle will be taken care of in the future, if need be. Thanks to the Penske ford crew! More
New Battery and Oil Change I needed a new battery. I went to Costco, and realized it was a tough install. They suggested the dealer. I went to Penske, La Mesa. John Beck said " I needed a new battery. I went to Costco, and realized it was a tough install. They suggested the dealer. I went to Penske, La Mesa. John Beck said "no problem" although I would have to leave it overnight. I received a call the next morning letting me know some filters needed replacing. I agreed. An hour or two later I recieved another call letting me know the battery was in, the oil changed, and the car was washed, and it was ready to be picked up. The battery price was very comparable to Costco and the install fee was nominal. I am totally happy with the service provided by Penske and John Beck. More
Great service--Jorge Isabel Turned in vehicle for service, my service rep Jorge Isabel informed me technicians needed more time. within 10 minutes of waiting he set me with a ren Turned in vehicle for service, my service rep Jorge Isabel informed me technicians needed more time. within 10 minutes of waiting he set me with a rental ad insured i made my kid pickup duties at school were fullfilled. thank you More
Review 3.1.2019 I brought my 2015 Explorer to the Penske Ford La Mesa dealership to have a recall taken care of. I was met by Jorge Isabal, the Assistant Service Man I brought my 2015 Explorer to the Penske Ford La Mesa dealership to have a recall taken care of. I was met by Jorge Isabal, the Assistant Service Manager. There was no waiting, and while there I was able to get the intake and fuel injector system cleaned and serviced. This was done while I waited in the Customer Lounge for maybe a couple of hours at most. everything was taken care of, and it was an enjoyable experience. More
Ford service My service writer, Mike V is always personable. I appreciate being greeted by name. The service was completed in a timely manner. The waiting area is My service writer, Mike V is always personable. I appreciate being greeted by name. The service was completed in a timely manner. The waiting area is comfortable. More
Great Service This is our 4th Ford F-150 and this dealership goes out of their way to make the deal and also make the process easy and quick. Highly recommend Jeff This is our 4th Ford F-150 and this dealership goes out of their way to make the deal and also make the process easy and quick. Highly recommend Jeff and his team More