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Sedano Ford

La Mesa, CA

4.0
713 Reviews

8970 La Mesa Blvd

La Mesa, CA

91942

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Showing 713 reviews

October 19, 2020

Larry Downs provided excellent customer service. Checked me in within two minutes of arriving. Set me up for the works and after described the steering wheel shudder I was having set ne up for a steering da More

by xtrompdogx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Downs
October 17, 2020

Great experience! I needed to replace my older 1999 Ford F-250 . Good truck, never gave me any problems. I met With Shan to help me make my purchase. He knew everything about the features and there operatio More

by jazuniga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shan Persaud
October 11, 2020

Jeff and the credit person (can’t remember his name) were both very professional and friendly. We felt like we were treated honestly and fairly. We had a really positive experience with our purchase from eve More

by Mike W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Pembleton
Oct 12, 2020 -

Sedano Ford responded

Mike, thank you for taking the time to mention Jeff and our team! Enjoy your new ride! Don't hesitate to reach out when we can help you again down the road!

October 09, 2020

1st The gentleman tended to me at 7am! Amy was sensational! Nick was punctual with the shuttle lyft. Everyone made me feel like a queen! More

by LaTysha DuPree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy and Nick. And the elder Spanish gentleman at 7am.
Oct 10, 2020 -

Sedano Ford responded

Hey LaTysha- Glad you're happy with the way we do business here. Hope you're satisfied with the services recieved! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

October 05, 2020

Like always it was a great experience with a great team at Penske Ford. I am sooo happy with my F-150 it’s exactly what I wanted and what I wanted to pay, actually lower than what I excepted to pay. Thank More

by lindisima81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Garret, Fabian
Oct 05, 2020 -

Sedano Ford responded

Thank you for the great review. We will be sure to thank Rick, Fabian, and the rest of the team for providing you with excellent service. Congrats on your dream truck and we look forward to working with you again.

October 01, 2020

I made an appointment for maintenance with Miguel Guadian. He booked me for the following day. My appointment was on schedule and did not wait that long. Miguel is an excellent representative and wit More

by Ruben Dela Cruz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Guadian
Oct 02, 2020 -

Sedano Ford responded

We'll be sure to thank Miguel for his outstanding care. Thank you for your feedback, Ruben!

September 30, 2020

On Friday September 25, 2020, my wife and mother-in-law (91) visited the doctor. When they return to our 2017 Lincoln Continental Reserve it would not start. AAA was called and jumped started the car. Lat More

by T48c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms. Ana Herrera and Mr. Larry Downs
Oct 01, 2020 -

Sedano Ford responded

Thank you for sharing your experience. We will be sure to thank Ana and Larry for providing you with excellent service during this time. We look forward to working with you again.

September 30, 2020

I have been loyal to this dealer and it's predecessor for over 20 years. I especially appreciate the swift and courteous service I receive from Larry Downs. More

by sharon#1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
larry downs
Oct 01, 2020 -

Sedano Ford responded

Thank you for the excellent review. We will be sure to pass your kind words along to Larry. Let us know if there is anything else we can help you with. We look forward to working with you again.

September 29, 2020

Six good years and Penske Ford is performing at a 10/10 from my experience. I have been using Mike K as my preferred service advisor, as always. He is the best. No fuss. No mess. Gets his job done proficie More

by Jhodges101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kaminsky
September 29, 2020

Beautiful new dealership/service department. Service writer was the BEST got me in and serviced quickly. Explained my maintenance plan I bought at purchase that I didn't know about More

by ssteavenson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason N
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