Sedano Ford
La Mesa, CA
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Great all around service from start to finish A service that can truly be trusted. From the appointment reminders to the Service Advisors our experience was superb. service that can truly be trusted. From the appointment reminders to the Service Advisors our experience was superb. More
Great service with clear explanation for all parts changed. I wanted to change a couple of parts myself later and Ivan was happy with giving his feedback on what's urgent and what wasn't. I decided to changed. I wanted to change a couple of parts myself later and Ivan was happy with giving his feedback on what's urgent and what wasn't. I decided to go with his advise and have seen measurable improvement in mpg as a result. I was very happy with my visit and will return here for all my future service and repair needs. More
I luckily saved myself $300 on electrical your tech said wires were sheared and or frayed I found no wire damaged by myself installing rear bumper On this service ticket not sure if my oil was changed due t wires were sheared and or frayed I found no wire damaged by myself installing rear bumper On this service ticket not sure if my oil was changed due to the fact 5% life left on instrumentnpannel More
Ashley was a consumade professional, very knowledgeable and cordial. Even when there was an delay with the repair, she was able to accommodate my vehicle needs for my very busy weekend. All the service r and cordial. Even when there was an delay with the repair, she was able to accommodate my vehicle needs for my very busy weekend. All the service rep should emulate her. More
This was our second car purchased at this dealer. They went out of their way to acquire this auto for us. It was five star customer service. Richard and the entire team were great. went out of their way to acquire this auto for us. It was five star customer service. Richard and the entire team were great. More
Amazing! Rick was great, I live out of the area and he helped me get everything done online. He also met me halfway with the car, which I really appreciate!!! helped me get everything done online. He also met me halfway with the car, which I really appreciate!!! More
I drive a fleet vehicle and Larry Downs is outstanding at his position - Lead Assistant Service Manager - and treats me as a valued customer. When I first met Larry, he immediately made me feel as a long tim his position - Lead Assistant Service Manager - and treats me as a valued customer. When I first met Larry, he immediately made me feel as a long time friend. He is always polite, professional and attentative to all my vehicles service requirements. I appreciate his realistic and honest approach to lead times - so important when you have a vehicle that is used daily as a business tool. Thank you Mr. Downs! More
I was really impressed by the communication, professionalism, and expertise of Bob Radder and Jeff Long. I had a major overhaul of my 2013.Ford Explorer and I wouldn’t trust anyone else! She h professionalism, and expertise of Bob Radder and Jeff Long. I had a major overhaul of my 2013.Ford Explorer and I wouldn’t trust anyone else! She hasn’t run this well since we bought her. We will be back! More
Mike is a real asset. Friendly, efficient, effective. I’ve always felt that I received his full attention and the highest quality of care. He keeps me coming back! In I’ve always felt that I received his full attention and the highest quality of care. He keeps me coming back! In More
Penske La Mesa California has an outstanding group of people who have shown to take pride in their customer service and sales. Thank you all. people who have shown to take pride in their customer service and sales. Thank you all. More