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Sedano Ford
La Mesa, CA
713 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 713 reviews
May 17, 2021
Always when it comes to service Jeff helps me the best way possible. If there is a problem or issue he exceeds to keeping customers satisfied. I aleays go back with Jeff for the same reason. Thanks Jeff way possible. If there is a problem or issue he exceeds to keeping customers satisfied. I aleays go back with Jeff for the same reason. Thanks Jeff for everything and i will for sure keep going back with him More
by Marvin
Employees Worked With
Jeff Long
May 16, 2021
Dropped off truck for oil change and tire swap. I received a complimentary ride back to work. When I picked up the truck it was on time and washed and they even filled up the def tank for free. Jor received a complimentary ride back to work. When I picked up the truck it was on time and washed and they even filled up the def tank for free. Jorge was very helpful as well More
by Bill
Employees Worked With
Jorge
May 14, 2021
Penske Ford has ALWAYS taken good care of my car and this last visit was no exception! I arrived a little early, but that was no problem for them. My car needed more work done than I had originally thought last visit was no exception! I arrived a little early, but that was no problem for them. My car needed more work done than I had originally thought, but it was all taken care of in one visit AND a lot sooner than expected!! Jake Nadolny was fantastic, especially so because I had forgotten my debit card! I gave him what credit cards I did have with me, and Jake (very patiently!) charged each card as he could until the payment was taken care of. More
by Karen
Employees Worked With
Jake Nadolny
May 12, 2021
I had a last minute issue with my F-150, with no appointment Larry Downs was able to get the vehicle looked at, parts ordered, and repaired in a very timely fashion. appointment Larry Downs was able to get the vehicle looked at, parts ordered, and repaired in a very timely fashion. More
by dgieseusa
Employees Worked With
Larry Downs
May 10, 2021
On approximately Apr 28th, called to schedule an appointment for routine maintenance on my F-150. Appointment was established for May 8th. On May 1st, received text asking for permission to receive appointment for routine maintenance on my F-150. Appointment was established for May 8th. On May 1st, received text asking for permission to receive texts in regard to upcoming appointment. Upon arrival at the appointment time was informed that I did not have an appointment. Frustrated, asked to speak with a manager. Assistant Manager, Jake Nadolny, listened to my concerns and was able to get my vehicle serviced in a very timely manner. His patience with me and the help he provided was greatly appreciated. More
by TopMCITWS
Employees Worked With
Jake Nadolny
May 10, 2021
Larry Downs was excellent and the drop off and pickup was very efficient . Waiting to hear from Ford Motor company about air bag replacement. Appreciated car wash. very efficient . Waiting to hear from Ford Motor company about air bag replacement. Appreciated car wash. More
by Rontorretto
Employees Worked With
Larry Downs
May 09, 2021
Ashley is an outstanding service/sales rep who really connects with and cares for the customer. The Penske mechanics are very professional and do amazing work in spite of how catastrophic previous repair connects with and cares for the customer. The Penske mechanics are very professional and do amazing work in spite of how catastrophic previous repairs by other auto shops might have been. I can’t say enough about my positive experience. More
by johnellfeldt
Employees Worked With
Ashley
May 08, 2021
I went into Penske Ford because my Ford Fusion head two recall notices on it . I worked with a service advisor named Larry Downs. Because of the logistical problems of COVID-19 the parts were not available recall notices on it . I worked with a service advisor named Larry Downs. Because of the logistical problems of COVID-19 the parts were not available immediately. When the parts eventually did arrive I was notified immediately and they took care of both Recalls in question. More
by stewartbecker
Employees Worked With
Larry Downs Excellent service advisor
May 05, 2021
Professional, upfront and honest. I had a lot of questions about the vehicle I was purchasing. Mark had all the answers, and was extremely helpful and professional throughout the process. I’ll be ba questions about the vehicle I was purchasing. Mark had all the answers, and was extremely helpful and professional throughout the process. I’ll be back to see Mark at Penske for our next vehicle. More
by RustyR
Employees Worked With
Mark Sourial
May 03, 2021
I couldn't be more pleased with the service and kindness shown to me during the entire process of purchasing the car. It was a totally pleasant experience. shown to me during the entire process of purchasing the car. It was a totally pleasant experience. More
by episyco
Employees Worked With
Roman Cerda, Mike Troutman
