Sedano Ford

Management in the sales department go out of their way just to be rude and insult customers. We made an appoint today to go and look at the Mustang fully electric. When we got there, we were given a sal just to be rude and insult customers. We made an appoint today to go and look at the Mustang fully electric. When we got there, we were given a sal s person who knew anything about the car features. He could answer the simplest questions like what the advanced safety pack. We were told that they had two cars to look at. When we got there, there was only one care which was a basic model, which had no safety features what so ever, unless of course that sales person did not know anything. He said the premium model was out with the general manager. Finally when the GM (he said his name was Mark) came back with the car and we told him we had been waiting, he was very rude and refused to show us the premium model. Now I see that that general manager had lied to me when I asked him about his name and he said his name was Mark. I can see his name responding to other bad reviews as Ralph Cerulli. Who knows! In fact another person talked to me very rudely and he told us that he was the general manager but later We were told that he's a general of another of another location. Very shady unprofessional business. I am glad I did not buy anything from them . I also do not want to be contacted by this dealership anymore. I told that guy they do not care about customers and they should not be in this business. Imagine if you get treated this way when you are buying a car, how would you be treated if you go back to them for service. More

The service department was the absolute best I have ever dealt with! Jeff Long was very good to work with. He was very prompt and accommodating. dealt with! Jeff Long was very good to work with. He was very prompt and accommodating. More

I had a great experience buying my new Ford Bronco at La Mesa Ford! Thank you Shan and John in finance got me driving my new Bronco that day! Love the new ride! Mesa Ford! Thank you Shan and John in finance got me driving my new Bronco that day! Love the new ride! More

Great experience in the purchase of my Ford truck, Thanks to Penske Ford and special thanks to Mark S. My sales person, and Mark the manager that help in finding me the financing that fit. "Great Job guys" to Penske Ford and special thanks to Mark S. My sales person, and Mark the manager that help in finding me the financing that fit. "Great Job guys"!!! 👍 More

I was very nice customer service by victor very nice person .. I will recommend to anyone who wants to go to dealer in la Mesa ... person .. I will recommend to anyone who wants to go to dealer in la Mesa ... More

Excellent customer service with Ivan Green and the service technition who did service my 2020 Ford Ranger XL knew what he was doing. His name was Mario. I've been to other dealers before with other ve service technition who did service my 2020 Ford Ranger XL knew what he was doing. His name was Mario. I've been to other dealers before with other vehicles I have owned and was very unhappy. More

Being a military spouse in a new place and your car needs things replaced, Can be so overwhelming, Thankfully Ford has Employees like Ivan Green who genuinely cares and takes care of all your car needs! I’m things replaced, Can be so overwhelming, Thankfully Ford has Employees like Ivan Green who genuinely cares and takes care of all your car needs! I’m so happy with the service More

Jake N. Took great care of me and my needs. My vehicle was repaired quickly with no problems. Eli W. Did a great job. I will be back was repaired quickly with no problems. Eli W. Did a great job. I will be back More