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Sedano Ford

La Mesa, CA

3.9
713 Reviews

8970 La Mesa Blvd

La Mesa, CA

91942

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Showing 713 reviews

July 04, 2021

The internet sales team was really good at their jobs. They were able to help me out with my trade in and get into a new truck. They are honest and transparent. I highly recommend their dealership over ot More

by tonyv84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff P. and Richard K.
Jul 07, 2021 -

Sedano Ford responded

Hi Tony, Thank you for your positive review. We are pleased that our team were honest and transparent whilst working with you. Enjoy your purchase and we appreciate your recommendation. Thank you for choosing Penske Ford and we look forward to working with you again.

July 03, 2021

They're very helpful well organized and easy to talk to and there's no long waiting time period very clean waiting room, aswell vending machines More

by Good job
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Barclay
Jul 05, 2021 -

Sedano Ford responded

That's great to see! We are so happy to learn that you were pleased with your overall experience at Penske Ford. If we can be of future service, please be sure to let us know.

June 28, 2021

Service is always on point, Reps always happy to serve their customers. No complaints. More

by ny2caligal4u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Barclay
June 27, 2021

Jeffery Pembleton was very helpful Made the purchase Jeffery Pembleton was very helpful Made the purchase possible and enjoyable More

by Louie Z
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Troutman
Jun 27, 2021 -

Louie Z responded

Mike Troutman was also very pleasant and helpful

June 26, 2021

The first time that I (a female) have ever felt respected by a service writer at a Ford dealership in 25 years. Jeff is sincere and honest. More

by TJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Long
June 20, 2021

Great efficient and friendly service. Good at accommodating special requests also. Service was also fast, and when I have had to leave the car transportation was provided at no extra cost. More

by manycoloredbeast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Long
June 18, 2021

I’m from Arizona. My truck blew a turbo boost hose on the way back from San Diego. The service manager was so helpful as was Luis the technician. They got my truck in and fixed it within 3 hours - in spite o More

by davefen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager and Luis
Jun 19, 2021 -

Sedano Ford responded

Thank you for taking the time to leave this wonderful review! We're so glad that our staff provided you with a positive experience! We really appreciate your business, and look forward to seeing you again on your next visit! Safe travels!

June 17, 2021

Great service department. Helpful, friendly and competent people. The sales and service experiences with Penske have been outstanding. We definitely will return when we need a new car. . More

by dksoll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Jun 19, 2021 -

Sedano Ford responded

Thank you for your review! Our team was happy to take care of you. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!

June 12, 2021

Johnny Prietoo is a great salesman. Without him I would have walked... The sale price was good to the point that I was told the rear window tinted would cost me $500. $150 worth of the best lifetime tin More

by Psegal01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Prieto, Eduardo Hernandez
Jun 14, 2021 -

Sedano Ford responded

Thank you for giving Penske Ford this five-star rating here on DealerRater. We trust you will enjoy your new vehicle and its upgrades.

June 10, 2021

My experience with penske has been great. They explain any problems and answer my questions. Purchased and serviced my car from another dealer. Penske is great. More

by Mgogue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel
Jun 12, 2021 -

Sedano Ford responded

Thank you for taking the time to leave a review. We're happy we could exceed your expectations! We really appreciate your recommendation and if there is anything additional that we can do for you, please let us know! Take care!

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