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Sedano Ford

La Mesa, CA

4.0
713 Reviews

8970 La Mesa Blvd

La Mesa, CA

91942

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Showing 713 reviews

July 11, 2021

Penske Ford, and more specifically Jeff Pembleton, made sure that we got the vehicle we wanted. They worked hard to make sure that they beat all of their competitors prices. They were kind and patient and More

by Rachel.e.reinhard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Pembleton
July 11, 2021

Great service every visit, and Larry Downs is always fantastic. I’m extremely particular with my vehicles, and this is the only dealership that is ever allowed to touch any of them. More

by TC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Downs
July 11, 2021

The best service department. Miguel Guardian Clearly The best service department. Miguel Guardian Clearly stated what to expect in terms of service . The cost, options. He made me feel valued as a cus More

by Umsliz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Guardian
Jul 11, 2021 -

Umsliz responded

The best service department. Miguel Guardian Is a true professional and make you feel truly valued as a customer.

July 10, 2021

I had a ford performance parts installed on my truck to re-map the fule map. They did an outstanding job at a really good price. Thank you Vern & Bob radder. I have got my last 7 vehicles from a different More

by Michael B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Radder
July 09, 2021

Very professional, would come back any time and would recommend Penske to any of my friends and family. The new facility is very clean and welcoming. More

by Lamontc711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
Jul 09, 2021 -

Sedano Ford responded

We are glad to hear this! Thank you for the kind words and five-star rating. We are always here for you at Penske Ford.

July 08, 2021

Well organized, well run and moderately priced. The service started on time in spite of a rain shower that arrived at that time. The waiting area is clean and comfortable. Keep up the good work . Thank More

by Pieter.frick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The manager is A plus!
Jul 09, 2021 -

Sedano Ford responded

Thank you for the 5-stars and for sharing your experience, Pieter! The team at Penske Ford is glad your experience was wonderful. Let us know if you need anything else.

July 06, 2021

Penske was Friendly, helpful and informative during the build of my vehicle. More

by Jk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Santana, Ralph Cerulli
Jul 09, 2021 -

Sedano Ford responded

Thank you for the positive feedback! We are happy to know that our team was friendly, helpful, and informative. Our Sales and Service Teams are always here for you at Penske Ford!

July 06, 2021

The service area is awesome and the speed of the service was fast. I was there for a call Ford call back factory torque converter adjustment. I was impress how professional al the whole crew was. More

by Sunfitch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Good
Jul 07, 2021 -

Sedano Ford responded

Hi there, Thank you for sharing the details of your recent experience. It is wonderful to hear that our team were professional and able to assist you in a timely manner. Thank you for choosing Penske Ford and we look forward to working with you again.

July 05, 2021

I'm from out of state but for years I've had service here since the Drew days. There was an adjustment period when ownership changed from Drew. However, Penske found that same magic ... Quality Service with More

by Flora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Guardian
Jul 06, 2021 -

Sedano Ford responded

Hi, Flora! Thank you for sharing your experience and for the 5-stars. Our team at Penske Ford is glad you had such a wonderful visit. We look forward to seeing you again!

July 04, 2021

Service department is on point- my service manager, Amy Barclay is on top of things- and never misses anything on my list- including any recalls on my vehicle More

by Alildab
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy barclay
Jul 05, 2021 -

Sedano Ford responded

Thank you for the great review! We are happy to see that you are satisfied with your service each time you visit. If there is anything else that Penske Ford can do for you, please be sure to let us know.

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