Sedano Ford

Excellent customer service. Easy to make appts. My Asst Service Mgr advised me how I could easily clean my wiped blades rather than have new blades installed; not trying to just make a buck off of me. Actu Service Mgr advised me how I could easily clean my wiped blades rather than have new blades installed; not trying to just make a buck off of me. Actual cost of service came in $20 under quote. Ride to/from my home while work being done. Everyone with whom I spoke was pleasant & knowledgeable. Great service. Happy customer! (LOVE my Ford Fusion!) More

First, we almost left and went somewhere else. We stood by the reception desk for roughly 5 minutes and then sat down for another 5 minutes before someone talked to us. I made eye contact with several empl by the reception desk for roughly 5 minutes and then sat down for another 5 minutes before someone talked to us. I made eye contact with several employees and nothing. Luckily, Shan, our salesman, finally greeted us. From there, we had a positive experience. Second, Shan was very helpful with choosing the best Explorer for us on our budget. He was very knowledgeable about the limited stock Penske Ford had. Lastly, this was my first new car purchase. If I had to do it all over again, I would definitely go to Penske Ford. More

Very helpful staff. Jeff was willing to listen to my auto problems and did everything he could to make me a satisfied customer. I will be back for my next service. problems and did everything he could to make me a satisfied customer. I will be back for my next service. More

David and the staff took care of everything from the minute I walked in until I picked the car up. It looked as good as new. minute I walked in until I picked the car up. It looked as good as new. More

I ordered a car through the dealership. I scheduled a test drive and Fabian answered all my questions. He kept me informed of the progress and expected delivery. Picking up and paying for the car went sm test drive and Fabian answered all my questions. He kept me informed of the progress and expected delivery. Picking up and paying for the car went smoothly. More

Excellent service. All elements were started and completed on time. This is usually the case with this dealer. I wish the wash rack was working. Car needed a bath very badly. completed on time. This is usually the case with this dealer. I wish the wash rack was working. Car needed a bath very badly. More

José was my collision center guy. All I can say is that he's AWESOME! José is warm, personable, kind and he really listens and truly cares if we're happy. I don't think I'd go anywhere else I was so happy he's AWESOME! José is warm, personable, kind and he really listens and truly cares if we're happy. I don't think I'd go anywhere else I was so happy with him and his conscientiousness to detail and customer needs. More

Penske Ford is a dealership that keeps the customer in mind. All the associates are courteous, friendly and are more than willing to answer any questions you may have. The sales floor is clean and orderly mind. All the associates are courteous, friendly and are more than willing to answer any questions you may have. The sales floor is clean and orderly which makes your visit more enjoyable. More

I always get first class treatment, that goes along with the best in class service experience. I would not hesitate to fully recommend Penske Ford for service on anyone’s vehicle. The facilities are outstan the best in class service experience. I would not hesitate to fully recommend Penske Ford for service on anyone’s vehicle. The facilities are outstanding! The service personnel are the very best! Miguel Guadian and Vern Bowen, well done, gentlemen! More