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Sedano Ford
La Mesa, CA
713 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 713 reviews
August 05, 2021
Lounge is very comfortable- time waiting was less than expected. Friendly and clean atmosphere. Service advisor Mike Vermilia very efficient. Booking appointment easy by text. He confirmed - responded ver expected. Friendly and clean atmosphere. Service advisor Mike Vermilia very efficient. Booking appointment easy by text. He confirmed - responded very quickly when texted request. More
by Diane W
Employees Worked With
Mike Vermilia
August 05, 2021
Took my Truck for first annual service, 7am appointment. Not finished for four hours, was told it should take 90 minutes. Change oil, check fluids, rotate tires and a visual inspection. First time I can re Not finished for four hours, was told it should take 90 minutes. Change oil, check fluids, rotate tires and a visual inspection. First time I can recall taking a vehicle to a dealership for service or repair without the exterior being washed prior to returning. Good experience in the past, not this time. Purchased several cars here over the years, cranky 70 year old or? More
by bob-dar
Employees Worked With
David
August 01, 2021
They listen to all my questions and gave me straight answers. From the moment I arrived they were friendly and very professional. Love Penske Ford it's the best. answers. From the moment I arrived they were friendly and very professional. Love Penske Ford it's the best. More
by •••••
Employees Worked With
Jorge
July 31, 2021
The service center is much much better than before more space and more convenient for customers who would like to stay and wait there. The staff are really helpful and friendly. Mr. Jeff was very helpful a space and more convenient for customers who would like to stay and wait there. The staff are really helpful and friendly. Mr. Jeff was very helpful and patient explaining things to me. I also like their shuttle service which is very helpful for us who doesn't have a ride. More
by Msv_8
Employees Worked With
Mr. JEFFREY
July 30, 2021
Sales team was unprofessional and not very knowledgeable with the new Mach e. They seemed bored to be working and lacked great customer service skills. I asked information on another vehicle and its like It with the new Mach e. They seemed bored to be working and lacked great customer service skills. I asked information on another vehicle and its like It was a chore for them to work. More
by Sophia
Employees Worked With
Not sure-Robert?
July 28, 2021
Ted Stein and his crew over at Penske are still doing a fantastic job that’s why I’ve been going in there since 1984 always a great experience fantastic job that’s why I’ve been going in there since 1984 always a great experience More
by David.lowrylkdelectric@outlook.com
Employees Worked With
Jeff
July 27, 2021
Roman C. my sales representative made my first purchase through a dealership a breeze, all while really expediting the process as he knew I needed to head into work soon. John in financing also got me in through a dealership a breeze, all while really expediting the process as he knew I needed to head into work soon. John in financing also got me in and out ASAP and did above and beyond given my deposit and credit score. More
by 619motorsports
Employees Worked With
Roman Cerda, John in Financing
