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Sedano Ford

La Mesa, CA

3.9
713 Reviews

8970 La Mesa Blvd

La Mesa, CA

91942

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Showing 713 reviews

October 07, 2021

I really have no ratings for Penske Ford itself. My service writer Mike Vermilia is awesome. I feel he has my best interest when my truck comes in. He keeps me in the loop throughout the process. Absol More

by rickginkel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Vermilia
Oct 08, 2021 -

Sedano Ford responded

Penske Ford appreciates the 5-stars and feedback. The team is glad your experience was awesome! We look forward to future visits. Take care!

October 03, 2021

Very professional, eager to answer all my questions, attentive well focused on what I wanted. More

by Juhnjuhn69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Prieto
Oct 04, 2021 -

Sedano Ford responded

Hi there, We are pleased that you found our team to be informative and attentive to your needs. Thank you for choosing Penske Ford and we look forward to working together in the future.

September 28, 2021

Easy to make an appointment. Great service department at a fair price. Waited for my vehicle and the service was done in a timely manner. More

by Pete
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Vermilya
Nov 04, 2021 -

Sedano Ford responded

Hi Pete, We are delighted that our Service Department could get you back on the road in a timely manner. Thank you for choosing Penske Ford and we look forward to your next visit.

September 27, 2021

My vehicle was treated with white glove service. Everything was explained thoroughly and clearly. The best part was being able to see vehicle being worked on in a clean work bay. More

by Lightning666
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Isabal
Nov 04, 2021 -

Sedano Ford responded

Hi there, Thank you for your positive review. We are thrilled you had a professional, helpful and accommodating service experience. We are looking forward to your next visit with us here at Penske Ford.

September 25, 2021

Easy to schedule. Drop off and pick up ! Service folks are courteous and professional. Will continue to bring my vehicles here. Well done! More

by Kanineken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy
Nov 04, 2021 -

Sedano Ford responded

Hi there, Thank you for your positive review. We are pleased you had a professional, accommodating and helpful experience with our Service Team. We are looking forward to your next visit with us here at Penske Ford.

September 22, 2021

Our salesman was attentive, the place was clean, and the process both on the lot and in the office was efficient. More

by Callie9116
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Jarvis
Nov 04, 2021 -

Sedano Ford responded

Hi Callie, It is nice to hear that our Sales Department were attentive and provided you an efficient process. We hope that you enjoy your purchase and we appreciate your business. Thank you for choosing Penske Ford and we hope to see you again.

September 19, 2021

Their automotive department does their best within the policies Ford Penske has. The automotive techs are great and so are service writers given their disadvantages in servicing a vehicle by those terms. More

by fireball95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake.
September 16, 2021

I love Penske, super pleasant and make the purchase process amazing. Usually purchasing is unpleasant but not at Penske LA Mesa. Thank you! More

by Jk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Santana, Ralph Cerulli
September 15, 2021

it’s been three days and still waiting on a diagnostic check. ☹️ They say there backed up. 😕☹️ More

by inuneasy
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amy
September 14, 2021

I always receive excellent service from this dealership. The Service Advisor, Miguel Guadian, is very professional, nice, and takes good care of our car's service needs. More

by 157squaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Guadian
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