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Sedano Ford

La Mesa, CA

Overview
Reviews
3.9
713 Reviews
Call Dealership (619) 320-7356
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8970 La Mesa Blvd

La Mesa, CA

91942

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Showing 713 reviews

December 01, 2021

Very good & courteous service in a very timely manner. Didn’t have to wait at all for someone to help mr More

by jeaniebus27
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
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Dec 02, 2021 -

Sedano Ford responded

Jeanie, We are delighted to hear our Service Team was able to assist you in a courteous and timely manner. We pride ourselves on a level of high-quality customer care and we are thrilled to know you were provided with just that during your time at Penske Ford. Please come back and see us if we can assist you in the future.

December 01, 2021

Very helpful and an effortless experience.I would Very helpful and an effortless experience. I would recommend them to friends and family anytime ! More

by Ocean1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales
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Dec 02, 2021 -

Sedano Ford responded

Thank you for the positive feedback! We are delighted to know that you had a good experience with our team, and we truly appreciate you recommending us at Penske Ford!

November 29, 2021

Have bought several vehicles from the dealership. Always very satisfied with process. Great service too. More

by lindaolson5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Watt
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Nov 30, 2021 -

Sedano Ford responded

Thank you for sharing your positive feedback, Linda! Penske Ford appreciates your loyal business.

November 27, 2021

The dealer I dealt with was cool he made the process very easy and clearly explained the entire process. More

by zach.anselmo15288
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fillipo
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Nov 30, 2021 -

Sedano Ford responded

Thank you for sharing how cool your time at Penske Ford was, Zach! Please do not hesitate to reach out if we can be of help again with anything additional. We hope you have a wonderful day!

November 24, 2021

Jake was awesome! Got me in and out with new tires and fixed brakes in less than 4 hours- 3 hours sooner than was planned. Second time with him and will always ask for his help in the future! More

by onederwuman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Nov 29, 2021 -

Sedano Ford responded

Thank you for taking the time to share your excellent experience with our Service Department! It is wonderful to see our team made such a positive impression on you. Penske Ford is always here to help!

November 17, 2021

The complimentary car wash was horrible and my seat was not where I left it and there was a foul odor in the car. Other than that the service was good. More

by alexblackwilliams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Nov 19, 2021 -

Sedano Ford responded

Alex, Thank you for sharing your review. Your feedback is important to us here at Penske Ford and I would appreciate the opportunity to speak with you to address your feedback. Please email me at rcerulli@socalpenske.com with your preferred contact information. Thank you, Ralph Cerulli General Manager Penske Ford (619) 433-6001 rcerulli@socalpenske.com

November 16, 2021

Best service, dropped of my car they got my a lyft home and when my oil change was done got me another lyft back to get my car..👍 More

by Ramos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff long
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November 15, 2021

the price that was quoted was so outrageously high, i complained about the price and the service agent came down 400.00 dollars. so people everthing is negotiable. kinda of like tijuana. dont take the More

by jbw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
jason nadolny
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Nov 18, 2021 -

Sedano Ford responded

Hello, I would like to learn more about your billing and car wash. We pride ourselves on the high-quality standards we maintain here at Penske Ford and I would appreciate the opportunity to speak with you about your feedback. Could you please email your preferred contact information to me at rcerulli@socalpenske.com? Thank you, Ralph Cerulli General Manager Penske Ford (619) 433-6001 rcerulli@socalpenske.com

Nov 18, 2021 -

jbw responded

jbw@litestone.net.....619-247-7585

November 13, 2021

Bought my f-250 from m Penske in 2018 now it has 13000 miles 3 recalls anew injector a steering stabilizer they have been professional and prompt taking care of my issues thanks to all at Penske Ford More

by Tomprokupek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barkley
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November 12, 2021

Chris in services handled my truck and service with extra care. I would definitely recommend Penske. More

by chrisdorch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
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