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Sedano Ford

La Mesa, CA

3.9
713 Reviews

8970 La Mesa Blvd

La Mesa, CA

91942

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Showing 713 reviews

December 10, 2021

Quick, effective, and courteous is how I would describe the service at Penske. Brought my truck in for an alignment and the completed the work in less than an hour. Bonus - the waiting room had desks so More

by KingRanch 3L Diesel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge (service manager)
Dec 10, 2021 -

Sedano Ford responded

Thank you so much for the positive feedback. We appreciate your patronage here at Penske Ford.

December 10, 2021

Everything was good at the dealership once I finally got a salesman to come out to the lot. very professional and treating me well More

by wayne75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shan
Dec 10, 2021 -

Sedano Ford responded

Thank you for your positive feedback! Our Sales Team at Penske Ford always aims to provide professional support when you come in for a visit.

December 08, 2021

The service was done on time and was professional and efficiently accomplished. Staff were friendly and knowledgeable. More

by Gregg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake and Trevor
Dec 08, 2021 -

Sedano Ford responded

Thank you for taking the time to share your experience with our Service Department, Gregg! Our team of professionals strives to ensure all of our guests receive excellent customer care during their experience at Penske Ford. We are happy to see you were provided with exactly that. Please contact us for any future automotive assistance.

December 07, 2021

Very happy with how they were able to get me in with no appointment to install a new battery. More

by bodien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris's Sorensen
Dec 08, 2021 -

Sedano Ford responded

Bodien, thank you for your positive feedback! Our Service Department at Penske Ford knows how important maintenance is, so we always aim to provide quality and efficient service and support to assist with your maintenance needs!

December 06, 2021

Jeff Long did a great job of ensuring that all of my concerns were addressed and the proper services were provided. More

by DdFowler57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Long
Dec 06, 2021 -

Sedano Ford responded

Thank you for entrusting our Service Team here at Penske Ford with the care of your vehicle, DD! We are pleased to know all your concerns were addressed and services were provided to give you peace of mind. Have a great day!

December 06, 2021

It is about the people working at Penske - from sales to service. Helpful and friendly. They will keep my business. More

by johan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Pembleton, Gregg King, Michael Vermilya
Dec 06, 2021 -

Sedano Ford responded

This is truly wonderful to see, Johan! We are happy to know our entire team at Penske Ford has made such a positive impression on you. We look forward to working with you again.

December 05, 2021

Good Group of Folks ..and good communication in Good Group of Folks .. and good communication in regards to Vehicle work to be preformed Thanks JD More

by Jdwins007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
Dec 05, 2021 -

Sedano Ford responded

We're glad your service experience was to your satisfaction. Thank you for your feedback for the team at Penske Ford!

Dec 05, 2021 -

Jdwins007 responded

Thanks

December 04, 2021

Mike Vermilya is the best!!!!Great service and Mike Vermilya is the best!!!! Great service and professional attitude. Will definitely be back in the future. More

by sugalde24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Vermilya
Dec 05, 2021 -

Sedano Ford responded

Thank you for your choice in Penske Ford for your service needs! We look forward to having you here again next time.

December 03, 2021

My truck went in for a warranty repair. Jeff explained the troubleshooting procedure and the time expected for repair. He set me up with a loaner vehicle. The whole process took less than 30min. Jeff kept More

by jdpage67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Dec 04, 2021 -

Sedano Ford responded

Thank you for the 5-star review! We are glad to learn that you had such a wonderful visit. We look forward to seeing you again soon!

December 01, 2021

Friendly, helpful and no pressure. Filippo and John were both great!! Even though I caused them to stay well beyond closing time. More

by cathy_schwartz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Filippo and John and I think Tommy was another helpful person
Dec 01, 2021 -

Sedano Ford responded

Thank you for your business. I'm very glad to learn you didn't feel pressured during your visit. We are looking forward to taking care of any of your auto needs in the future.

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