Sedano Ford
La Mesa, CA
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Quick, effective, and courteous is how I would describe the service at Penske. Brought my truck in for an alignment and the completed the work in less than an hour. Bonus - the waiting room had desks so the service at Penske. Brought my truck in for an alignment and the completed the work in less than an hour. Bonus - the waiting room had desks so that I get some work done while I was waiting...thoughtful. More
Good Group of Folks ..and good communication in Good Group of Folks .. and good communication in regards to Vehicle work to be preformed Thanks JD Good Group of Folks .. and good communication in regards to Vehicle work to be preformed Thanks JD More
Mike Vermilya is the best!!!!Great service and Mike Vermilya is the best!!!! Great service and professional attitude. Will definitely be back in the future. Mike Vermilya is the best!!!! Great service and professional attitude. Will definitely be back in the future. More
My truck went in for a warranty repair. Jeff explained the troubleshooting procedure and the time expected for repair. He set me up with a loaner vehicle. The whole process took less than 30min. Jeff kept the troubleshooting procedure and the time expected for repair. He set me up with a loaner vehicle. The whole process took less than 30min. Jeff kept me informed of the progress on my truck via text message. When I asked questions via text he answered right away. I was never pressured to have more work done. He even offered to have my trucked washed! Overall my experience at Penske Ford was easy. I felt like they really cared about making it that way too. Thank you Jeff! More
Friendly, helpful and no pressure. Filippo and John were both great!! Even though I caused them to stay well beyond closing time. both great!! Even though I caused them to stay well beyond closing time. More