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Sedano Ford

La Mesa, CA

3.9
713 Reviews

8970 La Mesa Blvd

La Mesa, CA

91942

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Showing 713 reviews

May 18, 2022

Your service department is top notch. And service advisor Dave Whitlow is the best advisor I’ve ever dealt with. He’s knowledgeable, experienced, truthful and honest which makes him a More

by Alexc1951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Whitlow
May 17, 2022

Penske Ford is a clean dealership and the sales representatives are approachable and courteous. I’m happy with my purchase. More

by John Tiburzi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Khusro
May 17, 2022

My recall experience was a very good one Honorable acknowledgement to Chris Sorensson who was a very efficient professional and knowledgeable service representative. Usually dealerships are not that More

by manny.baresteelinc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Sorensen
May 16, 2022

Dave was a great service advisor. He diagnosed my problem and got it fixed right away. More

by Battrea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Whitlow
May 16, 2022

I have always been very satisfied with Penske Ford and their services, but my last two appointments I have experienced very poor service. I loved working with Larry for years, but since his departure More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chriss
May 17, 2022 -

Sedano Ford responded

Mike, Your feedback is important to us and I would appreciate the opportunity to speak with you regarding the overall quality of your service appointment and our level of communication. Would you mind reaching out to me directly? I look forward to speaking with you. Best Regards, Ralph Cerulli General Manager Penske Ford (619) 433-6001 rcerulli@socalpenske.com

May 16, 2022

Excellent service, timely repair, regular repair updates . Body shop did a great job and all the people there were friendly. More

by ertter5588
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John, Eric and Sandy in the body shop
May 13, 2022

I love the service at Penske Ford. They always give me VIP service. Jeff Long is great. More

by andersoncar74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Long
May 09, 2022

James Jarvis is amazing salesman. Caring and honest salesman. You don’t find salespersons like that these days. More

by Bernadette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Jarvis
May 09, 2022 -

Sedano Ford responded

Hi Bernadette, Your kind words mean a lot to us and we are happy that you found our team to be amazing. Enjoy your purchase and thank you for choosing Penske Ford.

May 09, 2022

Fast and professional and ivan was so nice advisor I will be back for sure More

by ayam jamal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan
May 10, 2022 -

Sedano Ford responded

Ayam, thanks for your great review, and for giving our dealership such a high star rating! We always strive to provide top quality service to every guest, and are pleased to learn that you enjoyed your experience here at Penske Ford! We hope you continue to choose us for all your automotive needs! Take care!

May 07, 2022

I rolled in on a Friday @ 5:50 pm with my F150 running but having lost my only existing key. Jeff Long (Serv Rep) was a true champion in rising to the challenge. He got me squared away with two new keys More

by Hryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Long
May 07, 2022 -

Sedano Ford responded

Hi Hryan, We are happy that our team could meet your expectations. Thank you for choosing Penske Ford and we look forward to working together in the future.

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