Sedano Ford
La Mesa, CA
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Everyone at Penske is friendly, knowledgeable and helpful in buying new parts and for the purchase of a vehicle. I would definitely recommend them! in buying new parts and for the purchase of a vehicle. I would definitely recommend them! More
Paid $449.00 to have 2 wires replaced that mice had chewed and tech didn't bother to remove debris around battery leaving a mess for me to contend with. I've been a long time customer and this was poo chewed and tech didn't bother to remove debris around battery leaving a mess for me to contend with. I've been a long time customer and this was poor service for the price. More
Midweek is the best time to drop your vehicle off for service. I had a 7am appointment for the works service on my Ranger along with a couple of recall items. Everything was taken care of in 2.5 hours. service. I had a 7am appointment for the works service on my Ranger along with a couple of recall items. Everything was taken care of in 2.5 hours. From checking in at 7am I found the staff to be quite efficient and pleasant to deal with. I'm very comfortable bringing my truck here and will continue doing so. More
The entire experience was excellent. I requested the service online and shortly thereafter Penske Ford called me to confirm my appt. They also sent me a reminder via text the day before and the day of m service online and shortly thereafter Penske Ford called me to confirm my appt. They also sent me a reminder via text the day before and the day of my appt. My service technician took care of me right at the scheduled time and I was out the door within 10 mins to catch my ride back to work via Lyft which they also set up for me. I’ve always had great experiences with Penske Ford (formerly Drew Ford) since the mid-90’s and will continue to do so moving forward! Penske Ford changed my oil, performed a multi-point inspection, and repaired the roof rails on my 2018 Explorer Sport (recall) all within two hours and beat the estimated time by an hour! Great work Mike and the Penske team! Kudos!! More