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Sedano Ford

La Mesa, CA

3.9
713 Reviews

8970 La Mesa Blvd

La Mesa, CA

91942

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Showing 713 reviews

February 07, 2022

Excellent service, my agent James Jarvis, outstanding, Service department Advisor Mike V. The very best service advisor, keeps his customer in the loop from drop off to pick up. Thank you Penske Ford. Gre More

by pbilon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James-Salesman, Mike V.-Sevice Department.
Feb 08, 2022 -

Sedano Ford responded

Sounds like you had a very efficient experience in our Service Department, that's exactly what we like to learn! Thank you for bringing your vehicle to us at Penske Ford and we look forward to servicing your car again when needed.

February 07, 2022

Vern and Chris were very helpful with getting my car scheduled for service, and repaired. But, this only happened after I was told (by the scheduling department?) the soonest my car could be scheduled f More

by Steevo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vern, Chris
Feb 07, 2022 -

Sedano Ford responded

Steevo, Thank you for taking the time to share your star rating and feedback for our Service Team. Given the opportunity, I would like to speak with you regarding any feedback you would like to share with us. Please reach out to me at your earliest convenience. I look forward to speaking with you. Best regards, Ralph Cerulli General Manager Penske Ford (619) 433-6001 rcerulli@socalpenske.com

February 02, 2022

I always get excellent service with Michael Vermilya. I really trust his expertise. I won’t take my Ford Edge anywhere else but to Penske. More

by chopper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
See previous comment.
Feb 02, 2022 -

Sedano Ford responded

Thank you for choosing Penske Ford. We are happy to know that you always enjoy the excellent care that our Service Team provides for your Ford Edge. Let us know if there is anything else we can help you with.

Feb 02, 2022 -

Sedano Ford responded

Thank you for choosing Penske Ford. We are happy to know that you always enjoy the excellent care that our Service Team provides for your Ford Edge. Let us know if there is anything else we can help you with.

February 02, 2022

Great people good prices and always get the job done right Would not go anywhere else More

by william.j.small
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Feb 03, 2022 -

Sedano Ford responded

We appreciate your great review, William!

February 02, 2022

They take good care of the car’s needs and communicate with updates on it. More

by Poss5150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Feb 03, 2022 -

Sedano Ford responded

Thank you for your positive feedback! Penske Ford appreciates your business and we look forward to providing you with quality and efficient service in the future!

February 02, 2022

GREAT service advisor Amy. Always treats me with respect and treats my car like it’s her own. I’ve owned cars from this dealer king before it was Penske,(since the 70’s) and the service and product are stil More

by Msdebagain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy
Feb 03, 2022 -

Sedano Ford responded

Hi there, At Penske Ford, we appreciate your return business and it is great to hear that our team always takes care of you and your vehicle. Please don't hesitate to reach out if we can be of any further assistance.

February 01, 2022

Service was fast and courteous. Miguel was helpful and informative on concerns I had for my vehicle. More

by smbult
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel
Feb 01, 2022 -

Sedano Ford responded

Hi there, We are pleased that our team was fast, courteous, and informative whilst assisting you. Thank you for choosing Penske Ford and we look forward to working together in the future.

January 30, 2022

Jeff Long has been a great service advisor, I appreciate his knowledge and willingness to find solutions and options that I can live with. More

by Chelsea Addison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Long
January 29, 2022

I had to wait longer than expected. So I have to make another appointment. But it’s okay you people are very kind always. And very clean waiting room More

by Billybob
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel
January 29, 2022

Service was great. They got everything done less time then they estimated. Very understanding of time constraints. The waiting lounge is very comfortable and clean. The Lyft service they provide is very More

by RDB
Recommend Dealer
Yes
Employees Worked With
Jorge
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