Sedano Ford
La Mesa, CA
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Excellent service, my agent James Jarvis, outstanding, Service department Advisor Mike V. The very best service advisor, keeps his customer in the loop from drop off to pick up. Thank you Penske Ford. Gre Service department Advisor Mike V. The very best service advisor, keeps his customer in the loop from drop off to pick up. Thank you Penske Ford. Great team... More
Vern and Chris were very helpful with getting my car scheduled for service, and repaired. But, this only happened after I was told (by the scheduling department?) the soonest my car could be scheduled f scheduled for service, and repaired. But, this only happened after I was told (by the scheduling department?) the soonest my car could be scheduled for cooling system repair was 6 weeks from the date I inquired about the repair. I understand there were Covid and staffing issues... this scheduling issue nearly sent me to another dealership. Much thanks to Vern, Chris, and the rest of the Service department! More
I always get excellent service with Michael Vermilya. I really trust his expertise. I won’t take my Ford Edge anywhere else but to Penske. really trust his expertise. I won’t take my Ford Edge anywhere else but to Penske. More
GREAT service advisor Amy. Always treats me with respect and treats my car like it’s her own. I’ve owned cars from this dealer king before it was Penske,(since the 70’s) and the service and product are stil and treats my car like it’s her own. I’ve owned cars from this dealer king before it was Penske,(since the 70’s) and the service and product are still fantastic. More
I had to wait longer than expected. So I have to make another appointment. But it’s okay you people are very kind always. And very clean waiting room another appointment. But it’s okay you people are very kind always. And very clean waiting room More
Service was great. They got everything done less time then they estimated. Very understanding of time constraints. The waiting lounge is very comfortable and clean. The Lyft service they provide is very then they estimated. Very understanding of time constraints. The waiting lounge is very comfortable and clean. The Lyft service they provide is very efficent. Got me home in 15 minutes and back in 20 minutes. First time taking this truck to Penske but really satisified that I did. Jorge was very professional and easy to work with. More