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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.0
1,860 Reviews

1,860 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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August 12, 2021

They were worst!! It handling my problem and fixing it. They keep my truck for 29 days and returned it with the same problem I will never use them again, this is my 3rd Eam More

by rickgrippo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dianna O'neil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
Aug 12, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi, Thank you for taking the time to leave your feedback. We strive to provide our guests with the best experience possible and would like to learn more about your experience with our Service Department. If you would like to share more details of your experience, please reach out to me at your earliest convenience. Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

August 12, 2021

Service front desk screens phone calls and doesn’t answer. One of problems was not fixed with car. Manny was nice in service is my only compliment. More

by ashleyfeldman396
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manny
Aug 12, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi, Thank you for sharing your review for our Service Team. I would like to learn more about your service experiences. Would you mind reaching out to me directly about your review? I hope to connect soon. Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

August 12, 2021

Service was fast, took my car right in for a recall for an upgrade. courteous staff,clean work area,comfortable waiting area with tv and air conditioning More

by gramsathome
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dylan Doyle
Aug 13, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi there, We appreciate your positive review. We are thrilled that our Service Department were courteous and able to work with you in a timely manner. At Security Dodge Chrysler Jeep Ram we thank you for your business and we hope to continue to assist with all of your future automotive needs.

August 11, 2021

I service my vehicle at this dealership because it is easy to make an appointment, they are open late they service is excellent. I recommend people to service at this dealership More

by Rohan2687
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chate
Aug 11, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi Rohan, Thank you for your great review. We are happy knowing that our Service Department have been excellent whilst working with you. We appreciate your recommendation and thank you for choosing Security Dodge Chrysler Jeep Ram. You are always welcome here.

August 11, 2021

Security Jeep Dodge service addresses your needs, problems and concerns promptly, efficiently and courteously. Keith Torivio in service is always professional, very knowledgeable and detail oriented More

by IraB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Torivio
Aug 23, 2021 -

Security Dodge Chrysler Jeep Ram responded

It delights us to know you felt content with the level of communication with our Service Team at Security Dodge Chrysler Jeep Ram. Thank you for trusting our experts with your repair needs, and please do not hesitate to contact us if we can help again. Take care!

August 11, 2021

Great service, security team has been extremely helpful with all my needs. Parts Dept is all extremely helpful with all my needs to ensure quality work. More

by pscott02tj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny , Dylan Doyle
Aug 11, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for taking the time to write about your experience. We are happy to hear Dylan and Manny communicated thoroughly about your repair process, and we are glad to know you trust our expertise. We look forward to continuing to help you over the years to come. Thank you for choosing to bring your vehicle to us.

August 11, 2021

Service was absolutely horrible.. My truck was there for 4 days before they even checked to see what was wrong with it. No one notified me to To tell me That the truck had not been looked at. Service Manag More

by capn4toes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dylan Doyle
Jul 21, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi, Thank you for your rating. We take our customer satisfaction very seriously here at Security Dodge Chrysler Jeep Ram and I would like to know more about your experience with our Service Department. Would you please reach out to me at your convenience? Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

Aug 11, 2021 -

capn4toes responded

I did try to contact you about my experience and my call was never returned.

August 10, 2021

Personnel attentive, courteous.Mechanics are fast, Personnel attentive, courteous. Mechanics are fast, provide good service and explain to you ways to save money like getting a package of oil changes More

by Edith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
Aug 11, 2021 -

Security Dodge Chrysler Jeep Ram responded

That's wonderful to learn, Edith! We are so glad to learn that you were impressed with the service and the coffee! Please let us know if we can be of future service to you. Thank you for choosing Security Dodge Chrysler Jeep Ram!

Aug 11, 2021 -

Edith responded

I will and Thank you again. I will recommend you with my neighbors.

August 10, 2021

Very accommodating to the urgency of my tire pressure sensor issue. Kept me informed all the way through. I didn’t wait long. Thank you guys More

by colin.kowalski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Doyle
Aug 11, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the fantastic feedback, Colin! We are so pleased to learn that your tire pressure sensor was taken care of in a timely manner. Please let us know if Security Dodge Chrysler Jeep Ram can be of of true service to you.

August 10, 2021

Great service. Will come again! Didn’t wait long, everyone was a pleasure to deal with. All employees were great! Will bring my car back! More

by Regina10221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
Aug 11, 2021 -

Security Dodge Chrysler Jeep Ram responded

This is wonderful to see, Regina! Security Dodge Chrysler Jeep Ram truly appreciates your positive feedback! We look forward to seeing you again.

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