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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.0
1,862 Reviews

1,862 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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August 16, 2021

Service was not provided. Lack of communication. Work was not done. When told what needed to be done it was unnecessaryalary too expensive Very disappointing. More

by jeanette498
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Minka Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do not remember name
Aug 16, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi, Thank you for bringing your recent service visit to my attention. I would like to learn more about your time here and the level of customer service received. Please reach out to me directly when you have a moment. I hope to connect soon. Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

August 16, 2021

My experiences with the service department at Security have been seamless. Quick, efficient, and no hassle oil change and maintenance! Short wait in a comfortable waiting room, thanks Security! More

by ALECSCHWARTZ07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Doyle
Aug 16, 2021 -

Security Dodge Chrysler Jeep Ram responded

Alec, thank you for taking the time to share your quick and seamless experience with Dylan in our Service Department! We're glad to hear you're satisfied with your oil change. Please do not hesitate to reach out to us when we can work with you down the road at Security Dodge Chrysler Jeep Ram.

August 16, 2021

The last time I was there I got an oil change that I prepaid and everything was fine. My issues with security dodge go back to the beginning when I purchased my truck More

by junbug7780
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I believe I dealt with Michelle and she was perfect
Aug 16, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive review and feedback. We will share this with our management team We hope you will continue to choose us.

Aug 17, 2021 -

junbug7780 responded

The only reason i still go to security dodge is because of Will Morgan, the guy who sold me my truck!!!!!!

August 16, 2021

On arrival at the dealership, I was informed that the wait time for an oil change was 2 to 3 hours. Shocking! Never had to wait that long ever. No explanation was offered for the the excessively long wai More

by micmarie28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Doyle
Aug 17, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive star rating and feedback! Security Dodge Chrysler Jeep Ram looks forward to future visits.

August 15, 2021

Really top notch dealership. Very efficient service system focused on customers! In and out in under an hour. Couldn’t be more pleased with the way they manage service More

by JUDJED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
Aug 15, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for choosing Security Dodge Chrysler Jeep Ram! We are happy to know that our team provided you with top-notch service. Let us know if there is anything else we can help you with!

August 15, 2021

Always attentive and professional and the service dept does a great job. The waiting area is very comfortable with a tv and plenty of comfortable seating. More

by brownidi57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Security Dodge Chrysler Jeep Ram responded

Security Dodge Chrysler Jeep Ram appreciates the 5-stars and feedback! We look forward to future visits.

August 15, 2021

Everyone was very helpful and really took the time to listen to my problem with my jeep. They kept my jeep until the problem was found. More

by ficken631
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin , Dylan Doyle
Aug 15, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the great review! We are happy to know that our Service Team took excellent care of your Jeep. We welcome you back to Security Dodge Chrysler Jeep Ram for all of your servicing needs!

August 13, 2021

Everybody there is very friendly and helpful It’s a pleasant place to sit and wait for your car they check everything to make sure your car is safe and in good working condition. More

by bdamm0504
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Scalise, Dylan Doyle
Aug 14, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for taking the time to write about your experience! We appreciate your patronage. Looking forward to seeing you in the future here at Security Dodge Chrysler Jeep Ram.

August 13, 2021

I’ve Been coming to security for over 15 years always great service always great staff always great work done in a timely and affordable fashion More

by BBerta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith in service department , Dylan Doyle
Aug 13, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thanks for taking the time to leave feedback! We're so glad that we were able to help you out! Please don't hesitate to reach out to us if there's anything more we can do!

August 13, 2021

My Rubicon 4xe was fixed and that's all that matters. The service department did its job and I'm driving the best selling SUV in America. This vehicle is amazing and most of the reviews agree that it's a tec More

by JIMMY.LOUIS
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
Aug 14, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you! We take our reviews seriously and are delighted to learn that our team took great care of your vehicle. We appreciate your feedback! Our team is available should you require any extra help. Safe travels!

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