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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.0
1,860 Reviews

1,860 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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August 18, 2021

Went for 35K service, tranny and differential fluid change. All performed well. 2 days later saw broken plastic hanging underneath, up front. Returned that day, was shown broken belly pan ($230) to fix More

by ObieWan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
Aug 18, 2021 -

Security Dodge Chrysler Jeep Ram responded

Security Dodge Chrysler Jeep Ram appreciates the positive star rating. Our team is glad your service visit went well. We look forward to future visits.

August 18, 2021

Keith the service advisor was good to work easy to work with got me in and out at a decent amount of time. Returned my jeep in the condition it went in. More

by DAVIDROD108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
Aug 18, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi, David! Thank you for the positive star rating and feedback. Security Dodge Chrysler Jeep Ram is glad your service visit was satisfactory.

August 18, 2021

Awesome everyone was very friendly and accommodating. A pleasure to get a oil change quickly and efficiently with no drama. Will definitely be back again More

by COBI1ROSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
Aug 18, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars and feedback. The team at the Security Dodge Chrysler Jeep Ram is glad your experience was awesome. Let us know if you need anything else.

August 18, 2021

My experience was great! The lady that greeted me was very friendly. I went to get a recall fixed and i got out in less than an hour! I loved that i didn’t need an appointment and they took me in. More

by kattymar094
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
Aug 19, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the great review! we are so happy to see that your recall was completed in a timely manner and that you are back on the road safely. If Security Dodge Chrysler Jeep Ram can be of future service, please be sure to let us know.

August 18, 2021

Courteous and friendly. So easy to deal with. The work is done quickly and efficiently. I actually had my car delivered to me because I didn’t have a ride back there 😊 More

by LAFLARESKINCARE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
Aug 19, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars and feedback! Security Dodge Chrysler Jeep Ram is glad your experience was friendly. We look forward to future visits!

August 17, 2021

Diana is always a true professional and she makes sure the job is complete. She gets you in and out as quickly as she can and keeps you informed the entire time. More

by mmejia27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
Aug 17, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi there, Thank you for sharing the details of your recent visit. We strive to ensure that we keep our customers updated and informed, therefore we are pleased to hear of your recent experience. Thank you for choosing Security Dodge Chrysler Jeep Ram and we hope to continue to assist with all of your future automotive needs.

August 17, 2021

The service was great. I will only come to You for all The service was great. I will only come to You for all my services from now on. Manny is the greatest rep I have ever seen. He is amazing and very More

by benjaminn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny
Aug 17, 2021 -

Security Dodge Chrysler Jeep Ram responded

We appreciate your loyal business and are pleased to learn that Manny was able to take care of your vehicle needs in a timely fashion. Thank you for the kind words and we look forward to your next visit here at Security Dodge Chrysler Jeep Ram.

August 17, 2021

I was a little upset waiting 2wks.4 appt. then over 2wks. 4 parts. Was going to drive to grandson's birth in Md., had to fly wife instead. But service (Manny) was great and car seems fine. Thanks. More

by 21gilgo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny
Aug 18, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive star rating and the feedback. Security Dodge Chrysler Jeep Ram is glad our team provided you with great customer service. We appreciate your patience and look forward to future visits.

August 16, 2021

Service was not provided. Lack of communication. Work was not done. When told what needed to be done it was unnecessaryalary too expensive Very disappointing. More

by jeanette498
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Minka Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do not remember name
Aug 16, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi, Thank you for bringing your recent service visit to my attention. I would like to learn more about your time here and the level of customer service received. Please reach out to me directly when you have a moment. I hope to connect soon. Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

August 16, 2021

My experiences with the service department at Security have been seamless. Quick, efficient, and no hassle oil change and maintenance! Short wait in a comfortable waiting room, thanks Security! More

by ALECSCHWARTZ07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Doyle
Aug 16, 2021 -

Security Dodge Chrysler Jeep Ram responded

Alec, thank you for taking the time to share your quick and seamless experience with Dylan in our Service Department! We're glad to hear you're satisfied with your oil change. Please do not hesitate to reach out to us when we can work with you down the road at Security Dodge Chrysler Jeep Ram.

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