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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.0
1,864 Reviews

1,864 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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January 14, 2021

I had a very good experience at this dealership and I highly recommend it to other people the waiting area is very friendly and nice More

by dell747
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabby Vigs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Minka Whitlock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dianna Oneil
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vito Ilardi, Michelle Scalise, Jackie Stroveglia
Jan 15, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive feedback! We are happy to know that you had a good experience with us at Security Dodge Chrysler Jeep Ram and if you need anything else please let us know.

January 14, 2021

Worst dealership on the island. They have a notorious reputation of being sharky on the buying side and on the service side. My wife’s car went in for a warranty job and they were claiming it needed a ne More

by x security dodge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alise Bitic
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Cuira
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dianna Oneil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elvis Duran, Amber Brittan, Michael Cotter, Kabir Ajenishe, Jesse Ciraolo, Tim Doyle, Samantha Fabrizzio
Jan 15, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for taking the time to share your review. I would appreciate the opportunity to speak with you regarding your wife's warranty job. Please feel free to reach out to me at your own convenience. I look forward to connecting with you. Best, Tim Doyle Service Director 631-691-5000 ext 329

Jan 15, 2021 -

x security dodge responded

There is nothing to talk about. You guys at security have done this to countless customers. You guys don’t care. You won’t make it right. You will just continue to do it. I will continue to tell everyone I know and their whole families to stay away from your dealership at all cost.

January 13, 2021

Mr. Pharbo was informative, honest and genuinely straightforward. He had the recall repaired and also laid out the remedies needed to address additional issues i inquired about. I definitely will re More

by mrglennwhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine Pharbo
Jan 14, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for your review! Please reach out to us at Security Dodge Chrysler Jeep Ram if you need anything in the future!

January 12, 2021

Best dealership on Long Island. Extremely helpful and knowledgeable staffers. I have been patronizing Security Dodge since 2011 and will keep doing so in the future. More

by Romo9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan in Service Dept
Jan 13, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you so much for your feedback! Dianna and Jonathan will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 12, 2021

Excellent service visit it was on time and everything was handled great. The evening hours are a big help to speed up the waiting time More

by Sjk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : "Jimmy" (Dimitrios) Tsiolis, Tim Doyle
Jan 13, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive review and rating! We are happy to know that you were provided with excellent service and we hope that you will continue to visit us at Security Dodge Chrysler Jeep Ram.

January 12, 2021

WORST DEALERSHIP. They not only gave me headache after headache my issue was NEVER resolved by them but resolved by a different dealership. To put the icing on the cake, the new dealership had to tell me More

by lkllenas11
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jonathan
Jan 12, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hello, I take your feedback seriously and would like to speak with you regarding your recent service experience with us. Please contact me when you have a moment. Thank you. Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

January 12, 2021

The worst place to go I’m a first time buyer and they made me never want to get a new car again!!! Thank u have a good day!! More

by flowelt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fritz Francois
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for bringing this to my attention. This isn't the way we treat our customers and I would like to speak with you to learn more about what had happened during your shopping experience. Will you please reach out to me when you are available? Thank you. Best, Natalie Jenkins Customer Relations Manager, Sales NJENKINS@SECURITYDODGE.COM 631-691-5000 EXT 395

January 12, 2021

It was a great visit. Not as quick as would liked but still a good experience. The waiting was clean and the coffee was tasty. More

by AJ.XENORIUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
"Jimmy" (Dimitrios) Tsiolis
Jan 13, 2021 -

Security Dodge Chrysler Jeep Ram responded

AJ, we're happy to hear you had such a positive experience with our team! Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 12, 2021

I had an rusting bumper issue that I assumed was going to be a lost cause. But the service manager got involved and assisted in getting this taken care of. More

by richardimbeault
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Doyle
Jan 13, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi Richard, we greatly appreciate your outstanding review. We are so pleased to have provided you with such a positive experience. We sincerely value your business and look forward to your next visit.

January 11, 2021

Had to bring the car back three times. Then to my mechanic so he could fix a broken wire they did when repairing my car More

by polt4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Doyle
Jan 11, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for bringing this experience you had to my attention. We always want to ensure our guests are well taken care of and I would like to connect with you and learn more about what happened. Please contact me when you have a moment. Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

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