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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.1
1,861 Reviews

1,861 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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January 12, 2021

WORST DEALERSHIP. They not only gave me headache after headache my issue was NEVER resolved by them but resolved by a different dealership. To put the icing on the cake, the new dealership had to tell me More

by lkllenas11
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jonathan
Jan 12, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hello, I take your feedback seriously and would like to speak with you regarding your recent service experience with us. Please contact me when you have a moment. Thank you. Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

January 12, 2021

The worst place to go I’m a first time buyer and they made me never want to get a new car again!!! Thank u have a good day!! More

by flowelt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fritz Francois
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for bringing this to my attention. This isn't the way we treat our customers and I would like to speak with you to learn more about what had happened during your shopping experience. Will you please reach out to me when you are available? Thank you. Best, Natalie Jenkins Customer Relations Manager, Sales NJENKINS@SECURITYDODGE.COM 631-691-5000 EXT 395

January 12, 2021

It was a great visit. Not as quick as would liked but still a good experience. The waiting was clean and the coffee was tasty. More

by AJ.XENORIUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
"Jimmy" (Dimitrios) Tsiolis
Jan 13, 2021 -

Security Dodge Chrysler Jeep Ram responded

AJ, we're happy to hear you had such a positive experience with our team! Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 12, 2021

I had an rusting bumper issue that I assumed was going to be a lost cause. But the service manager got involved and assisted in getting this taken care of. More

by richardimbeault
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Doyle
Jan 13, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi Richard, we greatly appreciate your outstanding review. We are so pleased to have provided you with such a positive experience. We sincerely value your business and look forward to your next visit.

January 12, 2021

Best dealership on Long Island. Extremely helpful and knowledgeable staffers. I have been patronizing Security Dodge since 2011 and will keep doing so in the future. More

by Romo9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan in Service Dept
Jan 13, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you so much for your feedback! Dianna and Jonathan will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 12, 2021

Excellent service visit it was on time and everything was handled great. The evening hours are a big help to speed up the waiting time More

by Sjk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : "Jimmy" (Dimitrios) Tsiolis, Tim Doyle
Jan 13, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive review and rating! We are happy to know that you were provided with excellent service and we hope that you will continue to visit us at Security Dodge Chrysler Jeep Ram.

January 11, 2021

Had to bring the car back three times. Then to my mechanic so he could fix a broken wire they did when repairing my car More

by polt4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Doyle
Jan 11, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for bringing this experience you had to my attention. We always want to ensure our guests are well taken care of and I would like to connect with you and learn more about what happened. Please contact me when you have a moment. Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

January 11, 2021

I was very pleased and delighted with my last 2 visits for service at Security Dodge. Even though I probably have 2 or 3 dealerships closer to me, I prefer to go to Security Dodge and deal with their 1st More

by HOWMAN608
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele # 3094
Jan 12, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thanks for taking the time to share your service experience with Michele! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

January 11, 2021

Great Service - we brought in the jeep to have the r1234 freon serviced. In the past this was a big long process and wait. At Security, we were in and out. More

by RICK@TAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Security Dodge Chrysler Jeep Ram responded

Rick, we're happy to hear you had such a positive experience with our team! Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 11, 2021

Its always a pleasant experience working with professionals. The people I encounter are always very professional and courteous. I will always bring my Chrysler300S and my wife new 2021 Cherokee t More

by petescaddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Dunn, Jesse Ciraolo, Tim Doyle
Jan 12, 2021 -

Security Dodge Chrysler Jeep Ram responded

Pete, thank you so much for your awesome review. We want nothing but the best for our customers, and we're so happy you had such a great experience with us! We will continue to bring you quality service and help you out with all your car needs. Thank you!

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